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Recent guest reviews

lo que se acuerda segun la reserva no es real, todo cambia en el momento de hacer el checkin. No nos quedamos por ese motivo

NA

Pros: we were able to check in 1 hour early. Cons: our key did not work despite going down to the desk twice. We were told when we wanted to get into our room to call security. After asking for a different room with a functioning key system we waited again for over 4 hours.

A gem- good location,very nice facilities, this is where we will stay when we return to Acapulco

Our flight to LAX was canceled out of SFO due to inclement weather in other places that effected planes coming into SFO. Our later flight caused us to miss the embarkation on the Cruise ship in Long Beach. We sat in LAX trying to figure out flights to Acapulco and since we used Orbitz, we got a super deal for hotel rates. We chose Calinda Beach at random and were pleasantly surprised at the hospitality and grace of the services. The staff was very friendly and always ready to help. The food at Delfin was amazing and the ready taxi, Francisco became a friend.

1260 Costera Miguel Aleman Acapulco GRO

Hotel highlights

  • Close to Diana the Huntress and Condesa Beach
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and in public areas
  • Onsite dining
  • 2 outdoor pools

Located in Costera Acapulco within a 5-minute walk of Acapulco Golf Club, Amares Acapulco is within a mile (2 km) of other popular attractions like Casa de la Cultura. This 355-room resort welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and a gym.


Dining

Enjoy the ocean views at Delfin, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7 AM to noon.


Rooms

Plasma TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Balconies, safes, and phones are also standard.


Property features

Guests staying at Amares Acapulco enjoy access to 2 outdoor pools, a gym, and free WiFi in public areas. Self parking is available for MXN 120 per day. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this beach resort include meeting rooms, conference space, and a business center.

Room options

Comfort Room, 1 King Bed, Partial Sea View

1 King Bed | Sleeps 2

Comfort Double Room, Mountain View

2 Double Beds | Sleeps 4

Comfort Double Room, Ocean View

2 Double Beds | Sleeps 4

Royal Suite, 1 King Bed, Partial Sea View

1 King Bed | Sleeps 2

Guest reviews for Amares Acapulco

Everyone (4) Family (3)
1
Everyone

By on Apr 23, 2023

Review comment responded on May 15, 2023

Estimada Huésped, gracias por hospedarse con nosotros.Le agradecemos también de su tiempo y de sus comentarios, los cuales nos permiten tener una mejora continua en cada uno de nuestros servicios. Con todo gusto daremos atención inmediata a sus observaciones ya que nuestro principal interés es la entera satisfacción de nuestros huéspedes.Reciba un cordial saludo y estamos a sus órdenes.

3
Everyone

By on Oct 1, 2022

1
Family

lo que se acuerda segun la reserva no es real, todo cambia en el momento de hacer el checkin. No nos quedamos por ese motivo

By on May 25, 2021

Review comment responded on May 28, 2021

Estimado Huésped, gracias por hospedarse con nosotros. Le agradecemos también de su tiempo y de sus comentarios, los cuales nos permiten tener una mejora continua en cada uno de nuestros servicios. Con todo gusto daremos atención inmediata a sus observaciones ya que nuestro principal interés es la entera satisfacción de nuestros huéspedes. Reciba un cordial saludo y estamos a sus ordenes.

3
Family

NA

By on Apr 27, 2021

Review comment responded on May 1, 2021

Estimado Huésped, gracias por hospedarse con nosotros. Le agradecemos también de su tiempo y de sus comentarios, los cuales nos permiten tener una mejora continua en cada uno de nuestros servicios. Nos complace mucho saber que el servicio ofrecido fue de su agrado, siempre será un placer poder atenderle como se merece. Reciba un cordial saludo y estamos a sus ordenes.

2
Family with small children Family

Pros: we were able to check in 1 hour early. Cons: our key did not work despite going down to the desk twice. We were told when we wanted to get into our room to call security. After asking for a different room with a functioning key system we waited again for over 4 hours.

By on Jan 5, 2021

Review comment responded on Jan 6, 2021

Dear guest, we really appreciate your time to give us your impressions about the services offered in the Hotel. We want to let you know that our desire is to have better service every day, so your feedback helps us to focus on areas where our attention is required. We assure you that the points made us have been recorded and are taking appropriate action. Thank you for using our services and hope to serve you in your next hosting needs. Best Regards.

5
Everyone

A gem- good location,very nice facilities, this is where we will stay when we return to Acapulco

By on Jan 21, 2019

Review comment responded on Jan 22, 2019

Dear guest, we really appreciate your time to give us your impressions about the services offered in the Hotel. We want to let you know that our desire is to have better service every day, so your feedback helps us to focus on areas where our attention is required. We assure you that the points made us have been recorded and are taking appropriate action. Thank you for using our services and hope to serve you in your next hosting needs. Best Regards.

5

in acapulco by default.

Everyone

Our flight to LAX was canceled out of SFO due to inclement weather in other places that effected planes coming into SFO. Our later flight caused us to miss the embarkation on the Cruise ship in Long Beach. We sat in LAX trying to figure out flights to Acapulco and since we used Orbitz, we got a super deal for hotel rates. We chose Calinda Beach at random and were pleasantly surprised at the hospitality and grace of the services. The staff was very friendly and always ready to help. The food at Delfin was amazing and the ready taxi, Francisco became a friend.

By , from San Francisco on Nov 17, 2017

Review comment responded on Nov 22, 2017

Dear guest, thank you very much for stayed with us . We also want to thank you for your comments, we really appreciate them, be sure that I will pass this information to all our employees in order to motivate them. Please feel free to contact me directly in your next visit, to welcome you again in sunny Acapulco. Best Personal Regards

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