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Casa Yalma Kaan Sensor

3.5 out of 5.0

Recent guest reviews

Yalma Kaan is my total oasis. It's outside of the chaos of Acapulco bay, and the grounds and small houses make you feel like you're in a paradise far away from everything. I would stay here without my dogs, but the fact that they are welcome and welcome to roam free makes it that much better. Also, the food is incredible and reasonably priced- order the whole fish. Trust. Stay here if you're looking to get away and relax.

We booked a trip to Acapulco for mid May 2017 and before we left our friends and family said Acapulco was dangerous, which of course made us a little nervous about going. However, we decided to go and see for ourselves. We arrived at Acapulco Airport late Saturday night, too nervous to rent a car, we decided to get a taxi. They took us to Casa Yalma Kann Sensor, which is about 30-45 minutes south of the big hotels, condos, “the night life”, etc. We were greeted by Jorge who took us to our room. We asked him about getting a drink, and the next thing we know Yehoshua was at our door. When we asked if we could have a couple of beers, knowing the bar was closed, he said yes and brought us a cooler of beer and a smile. We woke up the next morning and while enjoying a great breakfast, prepared by Carlos the cook (Great Chef!!!!), and overlooking the endless pool and the beach right behind it, we told our new friend Yehoshua about our nervousness exploring Acapulco on our own, he told Carlos who immediately came to our rescue. Carlos offered to show us Acapulco on his time off an d he was good on his word. He and his wife showed us all the highlights Acapulco had to offer. They made our made our experience a wonderful adventure. The landscaper keeps the grounds looking beautiful at all times. We thank Lupita, for making our bungalow feel like home every day and the whole staff at Casa Yalma Kaan Sensor for making us feel welcomed and at home. We can’t wait to see all our amigos again.

If you're a dog person, I don't know what alternatives you have. BUT if you don't enjoy constant barking, shagging dogs and having your shoes urinated on or dogs joining you in the pool, then stay far away from this. I imagine that the overpriced rates are because it's a dog friendly accomodation. We tried to remain positive but ended up having to leave and to look for a new hotel despite having paid in full already. Also, the place needs some renovating for the rates they charge. Positive: right on the beach

We chose this place, mainly because it is PET FRIENDLY and we were looking to spend some days in the beach with our dog.. what a pleasant surprise.. the place is nice and exactly on the beach side, with a huge beach area - although the ocean was not calm so our dog didnt enjoy it - all rooms are small style villas, they are very nice, but dont expect to have a huge space it is small and simple but enough.. the place is pretty and with character, a bit far from civilization, but basically we were looking for that, to disconnect a little from the stress... My main issue would be the pool, although the area is pretty and fun to be, the pool feels dirty and the restaurant service, the food is very tasty bus the service closes early so no chance of feeling hungry after 10... over all is a nice place and to be pet friendly is super nice, no restrictions for the dogs, so if you are not looking for a place to relax and be with your dogs or other dogs is not a place for you...

We spend five days in the hotel. I fist called to confirm they were no kids allowed and about the location. The hotel is located very far away from Acapulco or the Diamante beach. The food is poor and really expensive. We spend five days and three of them the manager allowed some kids to be playing around the hotel, making noise and some even crying all day. It is not that I don't like kids, it’s that I was expecting a really relaxed vacation and we got all the contrary. I even went to talk to the manager on the kid’s situation and she laugh and said, well they are not making noise at all. One day there was an infestation of mosquitos and we asked for a repellent and they even charged us for that, it not again that we are not willing to pay, it’s just a matter of attention to your customers.

We spent one night here in order to be close to our friends' wedding just down the street. Accomodations are small palm frond and bamboo huts that are about 15 feet across, with a king size bed wedged in there that only gives about 2-3 feet of usable space around, and the back 3 feet occupied by the bathroom, with a wooden wall/partition. Would have been "cute" except the rooms smelled like, well, humid palm frond. The hot water was lukewarm. The "designer" soaps don't lather and leave you feeling unclean. the construction does not isolate any sound from the highway that is 15 feet from the huts. The grounds are pretty, with a large hut/restaurant/bar in the middle. Food is not very good though. We ordered a grilled "sabana" steak and enchiladas, and what I got was a flattened cube steak with green sauce that tasted like a local brand, with 2 "enchiladas" that were nothing but 2 tortillas rolled real tight with nearly no chicken filling whatsoever. My wife ordered seared mahi with some sort of aioli, but the fish tasted, well, fishy. We notified the waiter and he made note of it, but we received no offer to replace the dish or have it taken off our check. There's a cat that hangs out on the grounds, so no surprise there was cat hair on the seats in the restaurant and on the cloth napkins (which likely were left overnight by the staff). What can I say, I had pretty high hopes for this place, and it sure looks pretty in pictures, but the execution and attention to detail is not where it needs to be, definitely not where it needs to be to justify what they charge. One last observation: We checked out and went back to the hut to get our stuff. Then the skies opened, and a torrential downpour fell. We grabbed our backs and raced across the grounds to get to the reception with our stuff. I passed 3 staff members on the way, and not one of them offered to help with our bags, or to get an umbrella, or even to get the door for us. Never mind guys, we wont be coming again.

The hotel is very small and as previous reviews the beach and street is very dangerous, no security at all in the hotel, very poor and insufficient personnel. It is very expensive for the value provided by the hotel, nice view, nice pool but do not explain the elevated price. Rooms are very small. Pool bathrooms were dirty. It's not the place I'd like to stay when visiting Acapulco.Reflexionando con Michelle Maciel platicaba que nosotros tenemos muy en claro lo que los demás significan para nosotros, sin embargo muy pocas veces sabemos lo importantes que somos para otra persona. A veces es bueno reflexionar y así como nos importan las personas, saber que nosotros también significamos algo para alguien más.

It was our first trip to Acapulco. We stayed for 4 amazing days in this peaceful beautiful hotel consisting of small, jet comfortable huts overlooking the pacific ocean with a beach practically for ourselves with a very atentive, and accommodating staff of 8 that made it possible for us to feel we were in paradise!!! It is so worth it!!! The secluded location away from city lights and noise, truly a treat just to walk on the beach,watch the sunrise, sunsets, and just stare at the starry sky. We were very fortunate to have Roberto Alarcon as our guide, he picked us up and drove us back back to the airport, a great host!!! ( robertoalrey@yahoo.com.mx ). We highly recommend him, polite, profesional, dependable, knowledgeable person with a great sense of humor. We felt very safe in his company, he drove us to very interesting places like Old Acapulco ( loved it ), the world famous Cliff Divers at " La Quebrada" where we had lunch and watched the divers plunge into the ocean, the highlight for us was La Capilla de La Paz ( Chapel of Peace ) a beautiful contemporary chapel located on a hillside 1200 feet above sea level with a striking view of all Acapulco Bay. Our holiday was just beautiful, the weather was perfect, and the people are genuinely helpful, friendly, and lovely.

Booked through Boutique Hotels of Mexico website. This is a lovely hotel consisting of, I think it was nine, cabanas (huts) which are luxurious & comfortable. The place is well off the beaten track so practically has its own private beach. The sea was too big for us to do any more than paddle in. Excellent service, friendly staff & beautiful surroundings made for a lovely stay. It's on the expensive side IMHO but well worth it. One slight issue was that my wife felt nervous about night time security due to the secluded location. Her fears were unfounded but I might suggest a cabana near reception to allay any similar fears....

We stayed for 4 days and the experience was amazing. The hotel offers you what you need to rest and relax. The food is very good and the people is very nice. This is a pet friendly hotel, so we enjoyed vacation with our loved dogs. Everything is very clean and the decoration is rustic and nice. Also, there are several places to have lunch near from there, you can even ask for suggestion at hotel, there is a river nearby, opposite side of sea and you can have a wonderful and cheap boat trip; but If you want to go to see more people, fine stores and restaurantes, there is LA ISLA mall, the newest Acapulco mall, its about 15 mins drive from the hotel.

Reviews from Trip Advisor

Trip Advisor aggregated rating

67.0% of guests recommend this hotel

Total of 58 reviews