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Hotel Emporio Acapulco

3.5 star property
Family-friendly beachfront location with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Emporio Acapulco

Children's play area - outdoor
Bar (on property)
1 bedroom, in-room safe, desk, blackout drapes
Outdoor wedding area
Private beach, beach cabanas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available

Explore the area

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670
  • Diana the Huntress
    ‪1 min walk‬
  • Condesa Beach
    ‪2 min walk‬
  • Papagayo Beach
    ‪3 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪18 min drive‬

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Room options

View all photos for Superior Queen with ocean view

1 bedroom, in-room safe, desk, blackout drapes

Superior Queen with ocean view

8.0 out of 10
Very good
(44 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite 2 Double Beds Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

8.6 out of 10
Excellent
(14 reviews)
  • 382 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club Doble Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Suite Privilege Club Doble Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

8.4 out of 10
Very good
(12 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Double Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Ocean View

7.8 out of 10
Good
(79 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Standard with Sea View

  • Sea view
  • Sleeps 4

View all photos for Room Superior with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Superior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Deluxe with Sea View

  • Sea view
  • Sleeps 3

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Room Superior with Sea View

  • Sea view
  • Sleeps 3

Room Standard with Sea View

  • Sea view
  • Sleeps 3

View all photos for Suite Junior with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Sea View

1 bedroom, in-room safe, desk, blackout drapes

Double Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Acapulco

Located in Costera Acapulco, Hotel Emporio Acapulco is next to Playa El Morro and Condesa Beach. This 422-room, 3.5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Diana the Huntress - 1 min walk - 0.0 miles
  • Condesa Beach - 2 min walk - 0.1 miles
  • Parque Papagayo - 19 min walk - 1.0 mile
  • Icacos Beach - 2 min drive - 1.2 miles
  • Papagayo Beach - 3 min drive - 1.7 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive

Restaurants

  • ‪Cafe Punta del Cielo - ‬1 min walk
  • ‪Texas Ribs - ‬1 min walk
  • ‪Fisher's Acapulco - ‬1 min walk
  • ‪London English Pub - ‬2 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

Hotel Emporio Acapulco

Family-friendly beachfront location with 3 outdoor pools
Hotel Emporio Acapulco features a private beach, a full-service spa, and 3 outdoor pools. Parking is MXN 220 per night (MXN 220 per night for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for MXN 380 per vehicle. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a children's pool, a gym, and WiFi in public areas.
Guests can expect WiFi and 42-inch plasma TVs with cable channels. Bathrooms have hair dryers and free toiletries. Balconies, coffee makers, and safes are also standard.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Self parking on site (MXN 220 per night)
  • Valet parking on site (MXN 220 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 340 to 355 for adults and MXN 165 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Infinity pool
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No elevator

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1952
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 340 to 355 for adults, and MXN 165 to 180 for children
  • Fee for in-room wireless internet: MXN 250 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 220 per night
  • Valet parking fee: MXN 220 per night
  • Late check-out fee: MXN 833 (subject to availability)
  • Pool fee: MXN 500 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

Is a free cancellation option available at Hotel Emporio Acapulco?

Hotel Emporio Acapulco provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Emporio Acapulco?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Emporio Acapulco on Jul 27, 2025 start from $96.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Emporio Acapulco?

This hotel is situated in Costera Acapulco, just steps from Condesa Beach and Diana the Huntress, and within a short walk of Playa El Morro. You'll also find Parque Papagayo and Diana Galleries Mall less than a mile away.

Will I be able to park at Hotel Emporio Acapulco?

Yes, valet parking is offered for MXN 220 per night.

Is a spa located at Hotel Emporio Acapulco?

Oriental Spa is the name of the hotel's full-service spa available for guests to enjoy.

Does Hotel Emporio Acapulco have a casino on the premises?

No, Hotel Emporio Acapulco doesn't have a casino.

Will I find an indoor pool at Hotel Emporio Acapulco?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Hotel Emporio Acapulco?

There are plenty of amenities for couples at this hotel, including a private beach, 3 outdoor pools, and a poolside bar.

Are there hot tubs at Hotel Emporio Acapulco?

No, there isn't a spa tub at this hotel.

Does Hotel Emporio Acapulco have a restaurant with a breakfast menu?

Yes, Hotel Emporio Acapulco has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Emporio Acapulco allow pets to stay free of charge?

No, pets aren't allowed at Hotel Emporio Acapulco.

Does Hotel Emporio Acapulco have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hotel Emporio Acapulco?

The closest major airport to Hotel Emporio Acapulco is General Juan N. Alvarez Intl. Airport (ACA), which is 11.8 mi away (29 minutes by car).

Can I book a room with a balcony at Hotel Emporio Acapulco?

Yes, every guestroom at Hotel Emporio Acapulco comes with a balcony with some featuring ocean views.

Does Hotel Emporio Acapulco offer wedding services?

Take advantage of the wedding venue at Hotel Emporio Acapulco if you plan to say "I do" during your trip.

Hotel Emporio Acapulco Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 686 out of 1363 reviews
Rating 8 - Good. 331 out of 1363 reviews
Rating 6 - Okay. 178 out of 1363 reviews
Rating 4 - Poor. 78 out of 1363 reviews
Rating 2 - Terrible. 90 out of 1363 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2025

6/10 Okay

Rosario

Traveled with family
Liked: Cleanliness, staff & service, amenities
El wifi para trabajar bastante bien. BIEN: Luis de quesadilla es sensacional, Alejandro mesero restaurante muy amabley profesional, Carmen camarista muy amable y profesional, Willima bar psicina igual buenisimo y Angel en el bar del Lobby tambien. Felicidades a todos. Capitan Pachecho y Capitana Yadira, felicidades por su servicio con el apoyo para las necesides de mi madre de 87 anios. MALO- A MEJORAR: Deberia haber television abierta, y los canales que hay son en ingles. Me asignaron una habitacion en piso 10, el unico con escalon al salir de la hab y mi mama se cayo. sugiero no asignar este piso a un adulto mayor. Tarjetas acceso al cuarto se descargan a cada rato. Molesto tener que ir al lobby a reactivarlas dos veces al dia!! Alberca de adultos estba muy sucia en una esquina,lo reporte y la limpiraron. El 31de marzo fiesta del personal, bien! solo que no pude accesar al gimnasion pues no habia nadie para dejarme entrar. Banda de musica en la playa muy molesta pues toca muy cerca (zona federal, no se que se pueda hacer). Claxon de las camiones locales se oye TODO el tiempo si por casualidad estas en tu habitacion. Talvez ver que cambien su estacion de espera para que no molesten a los huespedes con su claxon. Al check-in, no nos informaron que los canapes tienen una horario para ordenarlos (entre 6 y 8 pm solamente). Agradezco a todos lo que se movilizaron para poder enviarlos fuera de horario antes de nuestra salida. No lo sabiamos. Quedamos muy contentas con el hotel
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all the way around, but the bathroom sink was slow to drain, and the commode at times was a very weak flush to the point it would not clear, and needed an assistant to come clear it.
Stayed 7 nights in Apr 2025

10/10 Excellent

Erika

Stayed 4 nights in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel for a three day stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien aunque el servicio de taxis de la ciudad son no muy amables y te cobran según te vean vestido y si pareces turista es peor tiene ver una regulación mejor del estado
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandra

Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked mostly the fact that it has a swimming pool for adults only which is beautiful and quiet besides the enormous family pool and an infinity pool as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent
Stayed 2 nights in Mar 2025

10/10 Excellent

Esteban

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and close to transportation.
Stayed 1 night in Mar 2025

10/10 Excellent

Mizraim

Traveled with group
Liked: Staff & service, amenities
Todo está excelente solo sus áreas de alberca necesitan mantenimiento están muy sucias
Stayed 2 nights in Mar 2025

6/10 Okay

Esteban

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Higly recommended, Except my check in, we arrived around 8am, we knew that check in was at 3pm, but didnt like, that all people who arrived after us (before 1pm), had their room assigned before us and we had to wait for our until 2:45 pm. Any ways on their defense, it was before 3pm.
Stayed 2 nights in Mar 2025

8/10 Good

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service
Nuestros niños se divirtieron horas en la alberca del tobogán, desayuno riquísimo y variado, las instalaciones muy limpias y cómodas. Las camas, almohadas y sabanas muy limpias y agradables para dormir bien. Pasamos unas vacaciones familiares muy divertidas.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hugo

Stayed 6 nights in Feb 2025

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and I love it! The view, people and everything
Stayed 5 nights in Mar 2025

6/10 Okay

Robert, Divide

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very noisy with music and drums on the pool area and beach late in the night
Stayed 17 nights in Feb 2025

10/10 Excellent

Alessandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pools , food at beach and sunset restaurant are delicious, strawberry daiquiris refreshing, nice friendly staff
Stayed 21 nights in Feb 2025

8/10 Good

Jose Enrique Ma

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good pool and staff
Stayed 7 nights in Feb 2025

6/10 Okay

Richard

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Courtesy to others.

It was most disappointing to see that management allows smoking within the property only because some of the high management employees smoke also. Asthmatic people are not necessarily evident. Disregard of people with invisible handicaps should not be tolerated at all. This behaviour is most notorious in people of generation Z, 20 to 40 years of age.
Stayed 5 nights in Feb 2025

6/10 Okay

roberto

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Your Best Choice

Possibly the best hotel in Acapulco. The rooms are a bit dated but the service, lobby, resturaunts and pool area more than make up for it. Pay for the breakfast buffet, its worth it.
Stayed 2 nights in Feb 2025

6/10 Okay

Maritza

Stayed 2 nights in Feb 2025

8/10 Good

Leticia

Liked: Cleanliness
Clean Except during buffet was unorganized
Stayed 3 nights in Feb 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service
Great overall for the price
Stayed 7 nights in Feb 2025

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi stay at emporio hotel for 2 nights It was perfect Pool fantastic, room clean , food good and the view on the ocean is so nice
Stayed 2 nights in Feb 2025

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