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Recent guest reviews

You don't have to worry about anything. Everything you need is right there.

I liked the location and that it was close to bars and restaurants the only thing I didn't like about the Hotel was that it only had two restaurants so we had to leave the Hotel to eat other than that it was beautiful

The hotel was in a great location close to everything, the views and the rooms are great

Best hotel in Acapulco, best believe ill return.

I had a great time at this hotel. The staff there gives an above and beyond service. Beautiful place.

It was a nice experience staying at crown plaza. The hotel is clean. Food is good. The hotel staff readily and courteously attended to my personal request for services. The hotel is accessible location.

In the heart of Acapulco Golden zone. Very nice pools, good for kids.

Trip was awesome, pool and restaurants were great. Service overall was incredible.

This was our first time in Acapulco and we wanted to be close to everything. This was the perfect location, right on the beach and almost center of downtown. Staff was very friendly and our room was cleaned early each morning. The only downside was the room temps were kept slightly warm for our tastes and because we were there during their slow season not all the restaurants were open, but it is a great place to stay.

Very nice place to stay I definitely will recommend this hotel to my friends.

Av. Costera Miguel Aleman 1803 Acapulco GRO

Hotel highlights

  • Walking distance to Condesa Beach and Diana the Huntress
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 4 outdoor pools

Located in Costera Acapulco, HS HOTSSON Smart Acapulco is within a 5-minute walk of Condesa Beach and within 15 minutes of other popular attractions like Diana the Huntress. This 506-room, 3.5-star hotel welcomes guests with 4 outdoor pools, 4 restaurants, and a 24-hour fitness center.


Dining

There are multiple options for onsite dining with 4 restaurants, including NUDE AT THE BEACH, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Los Caracoles with its ocean views. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7:00 AM to noon.


Rooms

All of HS HOTSSON Smart Acapulco's 506 rooms are air-conditioned and have an array of amenities, including balconies, safes, and phones. Guests can enjoy free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries. Ironing boards are also available.


Property features

At HS HOTSSON Smart Acapulco, guests enjoy 4 outdoor pools, a children's pool, and a 24-hour fitness center. Parking is available for MXN 120 per night (MXN 120 per night for valet parking), and there's also an area shuttle for a fee. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a business center.

Room options

Suite, 1 King Bed, Balcony, Bay View

1 King Bed | Sleeps 4

Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

2 Double Beds | Sleeps 4

Senior Suite, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

1 King Bed | Sleeps 4

Guest reviews for HS HOTSSON Smart Acapulco

Everyone (8) Couples (2) Business (1) Family (1) Friends (1)
1
Everyone

By on Mar 28, 2020

Review comment responded on Mar 30, 2020

Gracias por su preferencia. Esperamos servirle m uy pronto.

5
Everyone

By on Mar 9, 2020

Review comment responded on Mar 12, 2020

Gracias por su preferencia. Esperamos servirle muy pronto.

2
Everyone

By on Jul 10, 2019

5
Everyone

You don't have to worry about anything. Everything you need is right there.

By on Jul 7, 2019

Review comment responded on Jul 9, 2019

Dear guest! At HS HOTSSON Smart Acapulco we are very grateful for your visit and we hope to see you back soon! Best regards

4
Family with small children Friends

I liked the location and that it was close to bars and restaurants the only thing I didn't like about the Hotel was that it only had two restaurants so we had to leave the Hotel to eat other than that it was beautiful

By on May 9, 2019

Review comment responded on May 22, 2019

Dear guest! At HS HOTSSON Smart Acapulco we are very grateful for your visit and we hope to see you back soon! Best regards

5
Partner Couples

The hotel was in a great location close to everything, the views and the rooms are great

By on Mar 19, 2019

4
Everyone

By on Jan 15, 2019

Review comment responded on Jan 17, 2019

Apreciable Huésped!! Muchas Gracias por su valoración. Saludos.

5
Everyone

Best hotel in Acapulco, best believe ill return.

By on May 3, 2017

5

it was a great experience my stay at crown plaza.

Everyone

I had a great time at this hotel. The staff there gives an above and beyond service. Beautiful place.

By , from Minnesota on Mar 11, 2016

5

very clean and staff are efficient.

Everyone

It was a nice experience staying at crown plaza. The hotel is clean. Food is good. The hotel staff readily and courteously attended to my personal request for services. The hotel is accessible location.

By , from Mexico DF on Feb 29, 2016

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