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Hotel Karoline

2.5 star property
Hotel in Acapulco with a rooftop terrace and a 24-hour front desk

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Photo gallery for Hotel Karoline

Outdoor pool, open 8:00 AM to 11:00 PM, free cabanas
Family Suite, Multiple Beds, Smoking, Bay View | Free WiFi, bed sheets
Basic Single Room, 1 Queen Bed, Smoking, Bay View | Free WiFi, bed sheets
Terrace/patio
Interior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Cerrada de Caracol No. 137, Fracc. Farallón del Obispo, Acapulco, GRO, 396390
  • Place, Diana Galleries Mall
    ‪8 min walk‬
  • Place, Diana the Huntress
    ‪8 min walk‬
  • Place, Condesa Beach
    ‪10 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪22 min drive‬

Room options

View all photos for Basic Double Room, 2 Queen Beds, Smoking

Basic Double Room, 2 Queen Beds, Smoking | Free WiFi, bed sheets

Basic Double Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Triple Room, Multiple Beds, Smoking

Basic Triple Room, Multiple Beds, Smoking | Free WiFi, bed sheets

Basic Triple Room, Multiple Beds, Smoking

  • Sleeps 6
  • 3 Double Beds

View all photos for Family Suite, Multiple Beds, Smoking, Bay View

Family Suite, Multiple Beds, Smoking, Bay View | Free WiFi, bed sheets

Family Suite, Multiple Beds, Smoking, Bay View

  • Bay view
  • Sleeps 12
  • 6 Double Beds

View all photos for Basic Single Room, 1 Queen Bed, Smoking, Bay View

Basic Single Room, 1 Queen Bed, Smoking, Bay View | Free WiFi, bed sheets

Basic Single Room, 1 Queen Bed, Smoking, Bay View

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Acapulco

Located in Costera Acapulco, Hotel Karoline is a leisurely stroll from sights such as Diana the Huntress and Playa El Morro. This 21-room hotel has an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Diana Galleries Mall - 8 min walk - 0.5 miles
  • Diana the Huntress - 8 min walk - 0.5 miles
  • Condesa Beach - 10 min walk - 0.6 miles
  • Playa El Morro - 10 min walk - 0.6 miles
  • Icacos Beach - 19 min walk - 1.0 mile

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 18 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Vips - ‬12 min walk
  • ‪London English Pub - ‬9 min walk
  • ‪Aca Drinks Vinos Y Licores - ‬8 min walk
  • ‪Kassandra Beach Club - ‬9 min walk

About this property

Hotel Karoline

Hotel in Acapulco with a rooftop terrace and a 24-hour front desk
At Hotel Karoline, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. This hotel also has a garden.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Free toiletries are also available.
Recreational amenities at the hotel include an outdoor pool.

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Villas Luna Marina
  • Pool
  • Kitchen
  • Free WiFi
  • Outdoor Space
8.6 out of 10, Excellent, 13 reviews
$48 nightly
The price is $58
Dec 4 - Dec 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Free pool cabanas
  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • There are no elevators.

Property is also known as

Hotel Karoline Acapulco
Hotel Karoline Hotel
Hotel Karoline Acapulco
Hotel Karoline Hotel Acapulco

Frequently asked questions

Is a free cancellation option available at Hotel Karoline?

Hotel Karoline provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see around Hotel Karoline?

This hotel is situated in Costera Acapulco, just steps from Diana the Huntress. You'll also find Condesa Beach and Playa El Morro less than a mile away.

Is parking available on site at Hotel Karoline?

No, there isn't parking available at the hotel.

Does Hotel Karoline have a casino?

No, Hotel Karoline doesn't have a casino.

Will I find an indoor pool at Hotel Karoline?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 11:00 PM.

What amenities will couples enjoy at Hotel Karoline?

Couples staying at this hotel will appreciate amenities like an outdoor pool and free pool cabanas plus some guestrooms include bay views.

Does Hotel Karoline have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Karoline have a restaurant that serves breakfast?

No, Hotel Karoline doesn't have a restaurant that serves breakfast.

Will Hotel Karoline allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Karoline.

Does Hotel Karoline have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Karoline?

The closest major airport to Hotel Karoline is General Juan N. Alvarez Intl. Airport (ACA), which is 12.3 mi away (18 minutes by car).

Are there rooms with balconies at Hotel Karoline?

No, there aren't any guestrooms with balconies at Hotel Karoline.

Reviews

Hotel Karoline Reviews

6.8

7.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities
Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 3 out of 20 reviews

Reviews

6/10 Okay

Maximino

Traveled with family
Disliked: Staff & service
Los demás hacían mucho ruido música muy alto volumen no agua caliente
Stayed 7 nights in Dec 2019

10/10 Excellent

Erika, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 2 days and it was a very clean hotel Everyone there was so friendly and very close to the beach
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, limpio, buena ubicación y tranquilo.
Stayed 3 nights in Mar 2019

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malo

Stayed 2 nights in Nov 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Janeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción de bajo costo

El personal fue muy amable, desafortunadamente no tenían disponible terminal bancaria como era el acuerdo. Las habitaciones son sencillas pero limpias y los aires acondicionados funcionaron perfecto así que pudimos descansar sin calor. La ubicación muy buena
Stayed 4 nights in Sep 2020

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pronto regresaremos

Excelente el personal nos atienden de maravilla
Stayed 3 nights in Nov 2019

8/10 Good

Jesús David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hay un letrero y me fue complicado buscarlo. Sin embargo, el encargado del hotel siempre se portó muy amable. Por el precio está realmente bien el lugar, desafortunadamente no estuvo disponible la piscina.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
Jamás me pude hospedar en ese hotel solo me hicieron el cobro cuando reserve y cuando llegue al hotel me dijeron que no había hecho ninguna reservacion y no me permitieron el acceso. Pésimo trato del señor de la puerta por que en realidad es un hotel disfrazado de casa. No lo recomiendo y yo diría que por ningún motivo se hospeden en ese lugar que solo te roba tu dinero
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Jun 2019

2/10 Terrible

Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asco de otel

Es un total engaño ese hotel, no publican una imagen y cuando ya estás aya es otra la alberca muy sucia, no hay respeto para los huéspedes había escándalo de música hasta altas horas de la madrugada, además que la recepcionista tiene un carácter de la chingada, la luz se iba acada ratos y por las noches, en pocas palabras pésimo servicio de lo peor ningún punto a su favor
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
No tiene agua caliente Pileta sucia Descuidado el hotel Sin cartel en la puerta,difícil de ubicar
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Diego Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Fanny, Iguala

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
La excelente atención de su personal. Sólo hay unos detalles mínimos por arreglar en baño.
Stayed 1 night in Mar 2019

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