I did no appreciate the attitude the staff had when we asked for someone to come fix our AC, as it was not working.
Wifi super slow to non existant.other than that ok for the price
Everything was fine except for the crappy wifi. I used my own hotspot inside the hotel to use my other devices., Now my internet speed was drastically reduced. Some hotels have something like extra charge for a good internet which I'm ok with that.
The rooms are Clean and the views are incredible. The sheets and towels in suites are all extremely old and well used but clean. The hotel needs major upkeep. Elevators take a very long time and the fountains are not operating. Lots of rusty windows and doors in general areas but clean. Pool is big and nice. It has an amazing private beach.
Muy bonita la atención muy limpio el personal muy atento mucha atención todos los días limpian
Located in Costera Acapulco, Las Torres Gemelas Acapulco is next to Icacos Beach and Condesa Beach. This 3-star hotel has 600 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and free in-room WiFi.
Enjoy the ocean views at VistaMar, one of 2 onsite restaurants. Full breakfast is offered for a fee weekends from 7:00 AM to 11:00 AM.
32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchenettes, balconies, and minibars.
Las Torres Gemelas Acapulco features an outdoor pool, a children's pool, and a gym. Valet parking is available for MXN 100 per day. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, a computer station, and a terrace.
I did no appreciate the attitude the staff had when we asked for someone to come fix our AC, as it was not working.
Wifi super slow to non existant.other than that ok for the price
Buenas Tardes. Agradecemos su comentario y con gusto daremos seguimiento a su observación. ya que nos encontramos trabajando en el servicio del wi fi. Excelente día.
gracias
gracias
Everything was fine except for the crappy wifi. I used my own hotspot inside the hotel to use my other devices., Now my internet speed was drastically reduced. Some hotels have something like extra charge for a good internet which I'm ok with that.
The rooms are Clean and the views are incredible. The sheets and towels in suites are all extremely old and well used but clean. The hotel needs major upkeep. Elevators take a very long time and the fountains are not operating. Lots of rusty windows and doors in general areas but clean. Pool is big and nice. It has an amazing private beach.
Muy bonita la atención muy limpio el personal muy atento mucha atención todos los días limpian
Agradecemos mucho su comentario, nos motiva a esforzarnos.
Good morning Dear customer. We greatly appreciate sharing your comments, they help us improve the quality of the service provided. We are sorry for the inconvenience with the air conditioning, it had the remote control deprogrammed, we will verify these details to avoid inconvenience to our guests and we wish comfort and comfort in the rooms. We hope that you will allow us to receive you in the future to serve you as you deserve. Thank you for your trust.