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Recent guest reviews

I did no appreciate the attitude the staff had when we asked for someone to come fix our AC, as it was not working.

Wifi super slow to non existant.other than that ok for the price

Everything was fine except for the crappy wifi. I used my own hotspot inside the hotel to use my other devices., Now my internet speed was drastically reduced. Some hotels have something like extra charge for a good internet which I'm ok with that.

The rooms are Clean and the views are incredible. The sheets and towels in suites are all extremely old and well used but clean. The hotel needs major upkeep. Elevators take a very long time and the fountains are not operating. Lots of rusty windows and doors in general areas but clean. Pool is big and nice. It has an amazing private beach.

Muy bonita la atención muy limpio el personal muy atento mucha atención todos los días limpian

Costera Miguel Aleman 93 Acapulco GRO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Costera Acapulco, Las Torres Gemelas Acapulco is next to Icacos Beach and Condesa Beach. This 3-star hotel has 600 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and free in-room WiFi.


Dining

Enjoy the ocean views at VistaMar, one of 2 onsite restaurants. Full breakfast is offered for a fee weekends from 7:00 AM to 11:00 AM.


Rooms

32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchenettes, balconies, and minibars.


Property features

Las Torres Gemelas Acapulco features an outdoor pool, a children's pool, and a gym. Valet parking is available for MXN 100 per day. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, a computer station, and a terrace.

Room options

Family Room

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 5

Family Quadruple Room

1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Twin Sofa Bed | Sleeps 2

Guest reviews for Las Torres Gemelas Acapulco

Everyone (5) Couples (2) Family (1)
1
Partner Couples

I did no appreciate the attitude the staff had when we asked for someone to come fix our AC, as it was not working.

By on Aug 30, 2022

Review comment responded on Aug 31, 2022

Good morning Dear customer. We greatly appreciate sharing your comments, they help us improve the quality of the service provided. We are sorry for the inconvenience with the air conditioning, it had the remote control deprogrammed, we will verify these details to avoid inconvenience to our guests and we wish comfort and comfort in the rooms. We hope that you will allow us to receive you in the future to serve you as you deserve. Thank you for your trust.

4
Partner Couples Family

Wifi super slow to non existant.other than that ok for the price

By on Mar 20, 2021

Review comment responded on Mar 22, 2021

Buenas Tardes. Agradecemos su comentario y con gusto daremos seguimiento a su observación. ya que nos encontramos trabajando en el servicio del wi fi. Excelente día.

1
Everyone

By on Mar 20, 2019

Review comment responded on May 3, 2019

gracias

4
Everyone

By on Mar 16, 2019

Review comment responded on May 5, 2019

gracias

4
Everyone

Everything was fine except for the crappy wifi. I used my own hotspot inside the hotel to use my other devices., Now my internet speed was drastically reduced. Some hotels have something like extra charge for a good internet which I'm ok with that.

By , from Los Angeles on Mar 2, 2018

3

wonderful ocean view. every suite has ocean views.

Everyone

The rooms are Clean and the views are incredible. The sheets and towels in suites are all extremely old and well used but clean. The hotel needs major upkeep. Elevators take a very long time and the fountains are not operating. Lots of rusty windows and doors in general areas but clean. Pool is big and nice. It has an amazing private beach.

By , from California, USA on Nov 27, 2016

5
Everyone

Muy bonita la atención muy limpio el personal muy atento mucha atención todos los días limpian

By on Jan 24, 2019

Review comment responded on Feb 1, 2019

Agradecemos mucho su comentario, nos motiva a esforzarnos.

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