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Alba Suites Acapulco

3.0 star property
Bayside hotel with 5 outdoor pools and a 24-hour front desk

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Photo gallery for Alba Suites Acapulco

5 outdoor pools, sun loungers
Superior Suite, Ocean View | Bed sheets
Reception
Aerial view
Superior Suite, Ocean View | Beach/ocean view

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Pool
  • Laundry
  • Breakfast available

Explore the area

Map
Gran Via Tropical No 35, Acapulco, GRO, 39390
  • Playa Caleta
    ‪10 min walk‬
  • Playa Caletilla
    ‪15 min walk‬
  • La Quebrada Cliffs
    ‪3 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪26 min drive‬

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Room options

View all photos for Super Saver

Super Saver | Bed sheets

Super Saver

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, Pool View

Standard Suite, Pool View | Bed sheets

Standard Suite, Pool View

  • 534 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Ocean View

Superior Suite, Ocean View | Bed sheets

Superior Suite, Ocean View

  • 569 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Superior With Sea View

Bed sheets

Quadruple Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Acapulco

Located in Acapulco Tradicional, Alba Suites Acapulco is a leisurely stroll from sights such as Playa Caleta and Club de Yates de Acapulco. This 250-room, 3-star hotel welcomes guests with 5 outdoor pools, a restaurant, and free self parking.

What's nearby

  • Playa Caleta - 10 min walk - 0.6 miles
  • Playa Caletilla - 15 min walk - 0.8 miles
  • La Quebrada Cliffs - 3 min drive - 1.4 miles
  • Parque Papagayo - 6 min drive - 3.1 miles
  • Papagayo Beach - 6 min drive - 3.3 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 48 min drive

Restaurants

  • ‪Playa Caleta - ‬13 min walk
  • ‪Restaurante Maria Bonita y la Roqueta - ‬11 min walk
  • ‪La Cabaña - ‬10 min walk
  • ‪El Navegante - ‬11 min walk
  • ‪Restaurant & Mariscos Caletilla - ‬11 min walk

About this property

Alba Suites Acapulco

Bayside hotel with 5 outdoor pools and a 24-hour front desk
Guests staying at Alba Suites Acapulco enjoy access to 5 outdoor pools, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 450 per room one way. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a hot tub, conference space, and a terrace.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Kitchenettes, refrigerators, and phones are also standard.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 95 to 150 for adults and MXN 85 to 110 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acapulqueno

Things to do

  • 5 outdoor pools
  • Children's pool
  • Hot tub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 250.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 500.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 95 to 150 for adults, and MXN 85 to 110 for children
  • Airport shuttle fee: MXN 450 per room (one way)
  • Rollaway bed fee: MXN 250.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Alba Suites
Alba Suites Acapulco
Alba Suites Hotel
Alba Suites Hotel Acapulco
Suites Alba
Alba Hotel Acapulco
Alba Resort Acapulco
Alba Suites Acapulco Hotel
Alba Suites Acapulco Resort
Alba Suites Resort
Alba Suites Acapulco Hotel
Alba Suites Acapulco Acapulco
Alba Suites Acapulco Hotel Acapulco

Frequently asked questions

Are free cancellation options available at Alba Suites Acapulco?

Alba Suites Acapulco offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do close to Alba Suites Acapulco?

This hotel is situated in Acapulco Tradicional, just steps from Club de Yates de Acapulco. You'll also find La Quebrada Cliffs and Papagayo Beach within a short drive.

Is there parking available at Alba Suites Acapulco?

Yes, self parking is offered for free at the hotel.

Is there a spa at Alba Suites Acapulco?

Spa services at the hotel include massages.

Does Alba Suites Acapulco include a casino?

No, Alba Suites Acapulco doesn't have a casino.

Will I find an indoor pool at Alba Suites Acapulco?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

Is Alba Suites Acapulco good for couples?

There are plenty of amenities for couples at this hotel, including 5 outdoor pools, a bar, and a restaurant.

Does Alba Suites Acapulco have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Alba Suites Acapulco have a restaurant that serves breakfast?

Yes, Alba Suites Acapulco serves continental breakfast for a surcharge each morning at Acapulqueno.

Will Alba Suites Acapulco allow pets to stay free of charge?

No, pets aren't allowed at Alba Suites Acapulco though service animals are welcome.

Does Alba Suites Acapulco have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Alba Suites Acapulco?

The closest major airport to Alba Suites Acapulco is General Juan N. Alvarez Intl. Airport (ACA), which is 16.3 mi away (48 minutes by car).

Can I book a room with a balcony at Alba Suites Acapulco?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or pool views.

Does Alba Suites Acapulco have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Alba Suites Acapulco.

Alba Suites Acapulco Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 145 out of 446 reviews
Rating 8 - Good. 131 out of 446 reviews
Rating 6 - Okay. 74 out of 446 reviews
Rating 4 - Poor. 46 out of 446 reviews
Rating 2 - Terrible. 50 out of 446 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Alma

Stayed 7 nights in Aug 2024

6/10 Okay

Juan

Traveled with family
Disliked: Staff & service
Place it’s fine
Stayed 1 night in Jul 2024

2/10 Terrible

Hiany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

PEDRO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even do we knew about the huracan that lately stroke Acapulco...this property was really really in very bad condition...the outside it wasn't too bad but the rooms...they werenot very pleasant.
Stayed 1 night in Jan 2024

2/10 Terrible

Cesar, Circle Pines

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, staff & service
Overall I liked it. Close to the better beach attractions, but old fashioned in service. Needs to upgrade to more modern service, kitchen supplies (coffee maker, toaster, blender, etc.) TVs, and better pools maintenance,. Very good in price. Staff very friendly. In a scale 1 to 10, I give them a 7.
Stayed 7 nights in Sep 2023

2/10 Terrible

Arianna

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible costumer service from the moment we got to the parking lot . Only reason we did not leave because kids we had in our group were extremely tired . The hotel is old / dirty / front desk are rude . Will never stay at this hotel again . I usually don’t leave reviews but this time I had to .
Stayed 1 night in Apr 2023

6/10 Okay

Olegario

6/10 Okay

Carlos

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
It took about 45 minutes for me to check in. There was only one person at the front desk and he was taking care of another costumer. I had to wait for them to finished the
Stayed 1 night in Jun 2022

4/10 Poor

Federico

Traveled with family
Disliked: Staff & service, property conditions & facilities
Es un lugar bonito si tan sólo funcionaran las instalaciones en general. No sirven elevadores y el acceso a la playa y al tobogán es súper limitado. No recomiendo para nada este hotel, mi estadía fue realmente incomoda y desagradable. En verdad, no funciona nada ahí.
Stayed 2 nights in May 2022

2/10 Terrible

Darcy

Stayed 1 night in Apr 2022

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel and will be coming back! Although it seems far from the main walkway it's really not you can take a combi (taxi van) for 10 pesos a person. I love how the hotel is very family friendly, has many pools, and you can swim on the ocean water. My only con is how bad the restaurant is and for the price it's not worth it. Not only that but the staff just stood there and stared at myself and my father eat. Instead I suggest leaving the hotel and eating at the restaurant near the tortilla shop. It's very inexpensive and delicious!
Stayed 4 nights in Feb 2022

8/10 Good

Alan

Stayed 4 nights in Sep 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The administration Need to be more effective
Stayed 4 nights in Jun 2021

2/10 Terrible

Mario

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Infested with cockroaches

Stay away from this hotel. We were doing a family reunion with about 18 adults and kids and rented the suites with ocean view and bought the American breakfast package for all 6 rooms. At breakfast time my husband found a tiny cockroach in his fruit plate, my cousin found another tiny cockroach in her napkin with utensils and my brother-in-law found a medium size cockroach walking on the table near his plate. When we complained about all the cockroaches on our table they said to compensate us they wouldn’t charge us for the fruit we all ordered since our breakfast package included either fruit or juice and we all had fruit and juice. We went to reception to complain about our experience and right there in the floor we found a huge dead cockroach and they said that they couldn’t do anything else to compensate us because they already gave us free fruit, which was contaminated with cockroaches. I wish I could have my money back and the health department would close down their restaurant. I have stayed at better places for about the same prices or even cheaper.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ants in room, low water pressure in shower, not enough blankets. You get what you pay for.
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very annoyed with this hotel, first nothing is the same as the photos, the pools are very dirty, according to they offer a slide on the site and it is always closed besides that throughout the hotel there are no lifeguards the rooms are very small if you ask for extra towels They deny you there are no irons in the rooms and since you arrive in the room there are many ants the service is bad and be careful because when you check out they do not let you go until they check your room and look for a way to charge you extra for everything if you dirty the towels
Stayed 4 nights in Mar 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The property was in bad shape so the towels and rooms weren’t clean enough in the shower you can see bunch of hairs from before
Stayed 3 nights in Dec 2020

6/10 Okay

Justyna

Traveled with family
Stayed 1 night in Dec 2020

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It’s a beautiful gem and very affordable place to stay
Stayed 6 nights in Oct 2020

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

So dissappointed.

Not sure what the picture represents, but there was no slide at the Alba Suites. There was barely running water. The beds had concrete pedestals (yes like prison). The refrigerator was a defrosted mess and wouldn't work until after maintenance came in. Just a sad, dilapidated mess for which we paid a premium. So dissappointed.
Stayed 3 nights in Dec 2019

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Family get away

It was nice trip beds are very hard and mattresses are old
Stayed 2 nights in Jan 2020

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