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Hotel Isabella

2.5 star property
Hotel in Acapulco with a 24-hour front desk

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Photo gallery for Hotel Isabella

Property entrance
Economy Double Room, 1 Queen Bed, Smoking | Blackout drapes, rollaway beds, bed sheets
Economy Double Room, 1 Queen Bed, Smoking | Television
Staircase
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Ave. Adolfo Lopez Mateos No. 32, Acapulco, GRO, 39300
  • Place, Zocalo
    ‪5 min walk‬
  • Place, La Quebrada Cliffs
    ‪5 min walk‬
  • Place, Sinfonía del Mar
    ‪10 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪42 min drive‬

Room options

View all photos for Economy Double Room, 1 Queen Bed, Smoking

Economy Double Room, 1 Queen Bed, Smoking | Blackout drapes, rollaway beds, bed sheets

Economy Double Room, 1 Queen Bed, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Quadruple Room, Smoking

Economy Quadruple Room, Smoking | Blackout drapes, rollaway beds, bed sheets

Economy Quadruple Room, Smoking

  • 54 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Room, 1 Bedroom, Ensuite, City View

Family Room, 1 Bedroom, Ensuite, City View | Blackout drapes, rollaway beds, bed sheets

Family Room, 1 Bedroom, Ensuite, City View

  • 97 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Superior Double Room, 1 Bedroom, Private Bathroom, City View

Superior Double Room, 1 Bedroom, Private Bathroom, City View | Blackout drapes, rollaway beds, bed sheets

Superior Double Room, 1 Bedroom, Private Bathroom, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Acapulco

Located in Acapulco Tradicional, Hotel Isabella is within a 5-minute walk of sights such as Our Lady of Solitude Cathedral and La Quebrada Cliffs. This 12-room hotel welcomes guests with conveniences like concierge services and a 24-hour front desk.

What's nearby

  • Tlacopanocha Beach - 5 min walk - 0.3 miles
  • Zocalo - 5 min walk - 0.3 miles
  • La Quebrada Cliffs - 5 min walk - 0.3 miles
  • Our Lady of Solitude Cathedral - 5 min walk - 0.3 miles
  • Sinfonía del Mar - 10 min walk - 0.6 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 44 min drive

Restaurants

  • ‪El Amigo Miguel - ‬4 min walk
  • ‪Tamales Licha - ‬5 min walk
  • ‪Hotel Misión y Spa - ‬3 min walk
  • ‪Meztizza Restaurante - ‬8 min walk
  • ‪La Costeña - ‬5 min walk

About this property

Hotel Isabella

Hotel in Acapulco with a 24-hour front desk
Guests of Hotel Isabella enjoy features like free WiFi in public areas. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations.
32-inch flat-screen TVs come with cable channels. Relax with a rainfall shower. Ceiling fans are also available.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Rollaway/extra beds are available for MXN 120.0 per night

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MXN 120.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Check-in: 1:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel Isabella Acapulco
Isabella Acapulco
Hotel Isabella Hotel
Hotel Isabella Acapulco
Hotel Isabella Hotel Acapulco

Frequently asked questions

Are free cancellation options available at Hotel Isabella?

Hotel Isabella offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do close to Hotel Isabella?

This hotel is situated in Acapulco Tradicional within a 10-minute walk of La Quebrada Cliffs, Zocalo, and Sinfonía del Mar. You'll also find Tamarind Beach and Tlacopanocha Beach less than a mile away.

Is there parking available at Hotel Isabella?

No, this hotel doesn't offer parking.

Does Hotel Isabella include a casino?

No, Hotel Isabella doesn't have a casino.

Will I find an indoor pool at Hotel Isabella?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Isabella?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as concierge services and a 24-hour front desk.

Does Hotel Isabella have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Isabella have a restaurant that serves breakfast?

No, Hotel Isabella doesn't have a restaurant that serves breakfast.

Will Hotel Isabella allow pets to stay free of charge?

Yes, pets stay free at Hotel Isabella.

Are there connecting rooms at Hotel Isabella?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Isabella?

The closest major airport to Hotel Isabella is General Juan N. Alvarez Intl. Airport (ACA), which is 15.2 mi away (44 minutes by car).

Are there rooms with balconies that I can book at Hotel Isabella?

No, there aren't any guestrooms with balconies at Hotel Isabella.

Hotel Isabella Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
La estancia estuvo muy bien nada de molestias tel personal muy accesible
Stayed 2 nights in Apr 2019

10/10 Excellent

Stalim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Isabella está muy cerca del zócalo y la bahía de Acapulco. El lugar es muy cómodo y limpio. Las personas que nos atendieron fueron muy amables desde que llegamos al hotel, e incluso nos informaron de los lugares turísticos para visitar y nos dieron boletos de descuentos para paseos en yate. Estoy muy fascinada con el hotel y con la atención que nos brindaron
Stayed 2 nights in Mar 2019

8/10 Good

ruben

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
mucho ruido en las habitaciones de la avenida.No servia la tele, se inundaba el baño.
Stayed 3 nights in Dec 2018

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