The hotel had a great ambience, friendly staff, and was located close to several points of interest. We attended concerts at the Auditorio Nacional only a short walk away and you’re also within walking distance of museums and several great restaurants. Polanco is a nice area with people walking around ...
A little disappointing at first with the room assignment, but finally switch to the same room I stayed before. Satisfied, but not an upgrade. Have to ask to clean the carpet around the beds; overall love the hotel.
Hotel and staff were all great! Definitely will stay here again in the future. Arturo our tour guide was the best and super knowledgeable about Mexico City and it’s wonderful history.
Quick walk to the park and museum of anthropology. Also many cute restaurants in short walking distance. If you're staying there on a Saturday make sure to go to the Mercado (similar to a farmers market) located just a couple of blocks from the hotel.
This is the only hotel I chose when in México City . White glove service, great attention and customer focus. Good variety of restaurants, fabulous location. The spa is of excellent quality. I had a late flight and was allowed to use the spa between checkout and leaving for the airport in the evening ...
Staff was helpful and courteous. Great location. I was offered complimentary bottled water everyday. It's truly a pleasure staying here while visiting a vibrant place such as Mexico City.
The hotel staff was beyond helpful and pleasant. They were able to go above and beyond. The location of the hotel is pretty far from any tourism sites but it does have a great view of the city and as well very safe area.
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