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Recent guest reviews

Hotel is old. House cleaning staff is nice although the front desk not so much.

Second time staying there very clean nice location Staff is awesome good food

Everything was great

Fiesta Americana Reforma is a great location because we were able to walk and get to know the city. I will stay again in the future!

Su atencion al cliente es unica! van hasta mas alla de lo que se espera uno para poder ayudarte, guiarte en todo y asegurarte que tu estadia en el hotel es una experienica inolvidable. Super recomendado, si algun dia regreso a visitar Mexico - regresare a Fiesta Americana!

Good hotel, amd the food is great

We visited Mexico because a family member passed away. At my arrival, immediately the receptionist (Pamela) took care of me, helping me to check-in. She was very kind and helped me and my family while we were there. Ms. Dulce was very nice also and cared for my sister and spouse. Thank you so much for your kindness and care.

I have stayed in many hotels and this one gave me the most amenities for the price. the restaurant staff were very attentive and the food was delicious. thank you

Great servce, great location and great price, the only downside is an old fashion hotel but with a classic feel

The hotel needs a big renovation if they want to survive, no amenities and the restaurant around the hotel are just less than ok

location was excellent and service superb. everything was very nice. incredible breakfast

It is very well located and central. and the staff is súper friendly and the buffet is spectacular

Accessible to the city transportation and watering hole.Its eateries,as well.

Excellent location right in the middle of everything, staff was great, breakfast buffet delicious specially Rene our waiter very attentive, room very clean, bed very comfortable, we would definitely stay and recommend Fiesta Americana Reforma.

The hotel offered a cost x benefit far above my expectations

We paid extra to reserve an "Executive room" with "2 king beds" instead of the standard "Deluxe double room" with "2 doubles." Turns out they are exactly the same. They insisted they have no rooms with 2 king beds. Very disappointed in the puny "full size" beds, not even queen sized. In addition, the executive rooms were supposedly (according to the elevator) were on 21, 22, and 23; and rewards club on 20 and 21, but we were put on 24 and told that that was all there was (asked three different times). No VIP upgrade available either. Restaurant was ok, try the and poblano crema soup! with nice buffet. Hotel is clean and in a good part of town, convenient to the zocalo.

Everything was good the amenities the staff the restaurant the service

Paseo De La Reforma 80 Mexico City CDMX

Hotel highlights

  • Steps from Paseo de la Reforma
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Health club

Located in Cuauhtemoc within a short walk of Reforma 222, Fiesta Americana - Reforma is within a mile (2 km) of other popular sights such as Arena Mexico. This 4-star hotel has 616 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to noon.


Rooms

Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

At Fiesta Americana - Reforma, guests have access to a gym, free WiFi in public areas, and conference space. Valet parking is offered for MXN 120 per day. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and dry cleaning/laundry. Additional amenities include a business center, express check-in, and express check-out.

Room options

Deluxe Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Master Suite, 1 King

1 King Bed | Sleeps 4

Fiesta Club, 2 Double

2 Double Beds | Sleeps 4

Studio, 1 Double Bed

1 Double Bed | Sleeps 2

Guest reviews for Fiesta Americana - Reforma

Everyone (13) Couples (2) Family (9)
3
Everyone

Hotel is old. House cleaning staff is nice although the front desk not so much.

By on Jun 22, 2022

Review comment responded on Jun 23, 2022

Dear Guest; Thank you for staying at Fiesta Americana Reforma. We appreciate your comments, we are already following up on the points you mention to provide a better service. We hope you give us the opportunity to have you stay with us again. I remain at your service.

5
Family with small children

Second time staying there very clean nice location Staff is awesome good food

By on Jan 7, 2022

Review comment responded on Jan 7, 2022

We are very grateful to share your experience and know that it was pleasant, we hope that your stay has been of your complete pleasure.

5
Everyone

Everything was great

By on Jan 4, 2022

Review comment responded on Jan 5, 2022

Estimado Huésped, Gracias por hospedarse en Fiesta Americana Reforma. Agradecemos sus comentarios, ya estamos dando seguimiento al punto que nos menciona para dar un mejor servicio. Esperamos nos dé la oportunidad de tenerlo nuevamente hospedado con nosotros. Quedo a sus órdenes

5
Family Family with small children

Fiesta Americana Reforma is a great location because we were able to walk and get to know the city. I will stay again in the future!

By , from ZEBULON on Dec 31, 2021

Review comment responded on Dec 31, 2021

We are very grateful to share your experience and know that it was pleasant, we hope that your stay has been of your complete pleasure.

5
Everyone

By on Dec 30, 2021

5
Everyone

By on Sep 30, 2021

5
Family

Su atencion al cliente es unica! van hasta mas alla de lo que se espera uno para poder ayudarte, guiarte en todo y asegurarte que tu estadia en el hotel es una experienica inolvidable. Super recomendado, si algun dia regreso a visitar Mexico - regresare a Fiesta Americana!

By on Sep 5, 2021

Review comment responded on Sep 5, 2021

Estimado huésped, Agradecemos mucho el compartirnos su experiencia y saber que fue placentera, esperamos que siga siendo de su completo agrado. Si hay algo en el que podamos ayudarle, no dude en contactarnos.

5
Family

Good hotel, amd the food is great

By on Jul 25, 2021

Review comment responded on Jul 25, 2021

Estimado huésped, Agradecemos mucho el compartirnos su experiencia y saber que fue placentera, esperamos que siga siendo de su completo agrado. Si hay algo en el que podamos ayudarle, no dude en contactarnos.

5
Family

We visited Mexico because a family member passed away. At my arrival, immediately the receptionist (Pamela) took care of me, helping me to check-in. She was very kind and helped me and my family while we were there. Ms. Dulce was very nice also and cared for my sister and spouse. Thank you so much for your kindness and care.

By on Jun 1, 2021

Review comment responded on Jun 22, 2021

Dear guest, We greatly appreciate sharing your experience and knowing that it was pleasant, we hope that it continues to be to your complete satisfaction. If there is anything we can help you with, please do not hesitate to contact us.

5
Friends

I have stayed in many hotels and this one gave me the most amenities for the price. the restaurant staff were very attentive and the food was delicious. thank you

By on Jun 1, 2021

Review comment responded on Jun 1, 2021

We are very grateful to share your experience and know that it was pleasant, we hope that your stay has been of your complete pleasure.

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