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Fiesta Americana - Reforma

3.5 out of 5.0

Recent guest reviews

Nice location but Needs a BIG renovation, hotel too old needs a facelift. Good staff friendly and helpful.

Fiesta Americana is a wonderful hotel with a perfect location on Reforma by the statue of Christopher Columbus. It is near great restaurants, fantastic markets and in the veritable center of Mexican history and culture! The views of the city alone were worth the price of the room and the price was just right, too!

It is a pleasant hotel. Staff is very attentive .Unfortunately I got sick with seafood at Friday

I was in town for three days for a conference nearby. Instead of paying twice per night, I payed a very reasonable price at Fiesta Americana. Let's face it, it's Mexico City. About the only thing you'll do in your room is sleep and maybe siesta. That's why I was happy that the rooms were clean, the beds comfortable... Comfortable enough, nothing replaces your own bed, really. The location is great. We were able to walk to the conference at a hotel over near the Angel of Independence (and US Embassy), and then walk over to the Zocalo (city square) and to many of the museums near there. When we got back to the room, the housekeeping staff had done a great job cleaning it. Everything was clean and in its place. (They even plugged in my iPad, which I had left on the bed.) Overall, it was a very good experience.

Unfortunately, the Fiesta Americana doesn't live up to the rest of it's competition in Mexico City, for the price. The property is outdated and in need of a major facelift. The rooms are ok. The bed is comfy but the windows need to be replaced for better noise-filtering. I took a shower and something happened with the drain and the bathroom flooded. The hotel was kind enough to give me a free continental breakfast on their Executive Club level, but the club was super outdated and not what I would expect for a $200 room in Mexico City. The outside of the building looks like it's falling apart as well. The staff was very nice and very responsive. But overall, I wouldn't stay here again.

the trip i made was for 2 days only with 1 overnight. i was so tired that the over-king size bed with its smooth sheets and pillows was supurb. then a dream arrived and i think it meant that the bed was slightly rocking me to sleep for about 15 minutes, with soft, barely audible, soothing music somewhere in the background. the hotel is old and the lobby is grand, with large chandeliers, many flowers, and a very attentive staff. the experience was more than that, but i don't have time to make a longer review.

first time in cdmx one week vac.utilize taxi for longer trips, and used the tourry bus on off, they take you to many local areas of interest get off enjoy and then to another, very enconomical, see more this way. Seems like there is food in every corner of the city again good and the dollar goesActually had peso left over.

La estancia fue buena. Nos gustó mucho el detalle de las manzanas en el hall del piso todos los días.

At check in I was offered a room upgrade in the 23rd floor, executive room, for being a gold member with Orbitz. All I had to do was mention my membership and show proof (on my phone app). Check in was easy and straightforward. The rooms themselves are small with not much room to spread. The restroom was outdated and tub did not drain properly, so when the shower was on, some water would collect. The beds are very comfortable, but the pillows are hard and extremely large. Everyday I woke up with pain on my neck because the pillows were hard. The location of the hotel is great and the view from the 23rd floor was great. The hotel overall was okay for the price, but does need to be renovated. My room, despite being on the "executive floor" was still outdated and small. I think this hotel has a lot of potential.

I was not surprised !! In spite of other reviews, I decided to stay in this Great hotel AGAIN !

The hotel is clean and nice, quite old on the gym & bathrooms, but the personal is his mayor active, smiling & helping.

Friendly Staff. Easy to get to and close to Historic Downtown. Reception areas were very nice. Rooms a bit outdated, but good housekeeping. Could use a renovation.

We love this hotel The first time here and everything was super , people, room and breakfast. They take care of us

All the staff was amazing as always in this brand of hotels, everybody was welcoming and care about my needs and safety. I highly recommend the location, the people is great here, very pleased!!!

GREAT HOTELLLLL

They didnt make the room in the morning, i returned to the room at 3:00 pm, then they pretended do the room at that time.

The Fiesta Americana Reforma hotel is very well located....The fact that the bathroom is very old was the only thing i personally did not like...

The Fiesta Americana Reforma is well located, has an efficient and friendly staff, an excellent restaurant, good in-room amenities for road warriors' computer work, and is a hotel I would use again. The room and bed was comfortable and well furnished, plenty of closet space, and good lighting.

The only complaint was the line to do the check-in. It took over an hour since they did not have enough scheduled personnel at the Front Desk. It was after 9pm on a weekday. Very long line for business travelers arriving late to work the next day. Should prepare better for that.

The staff is very kind. The check in process was to complicated because the system was down I had to wait in the front desk for more than 30 or 40 minutes to be registered. I tried to take a breakfast at the restaurant that was supposed to be open at 6:00 AM and after I waited until 6:00 it was still closed. Because mi flight back I needed to take my taxi at 6:30 AM.

Paseo De La Reforma 80 Mexico City DF

Hotel highlights

  • Steps from Cristobal Colon Monument and Teatro Diego Rivera
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Colonia Juarez, Fiesta Americana - Reforma is next to popular attractions like Cristobal Colon Monument and Teatro Diego Rivera. This 616-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free valet parking. Centrally located in Mexico City, the hotel is also a short walk from Monument to the Revolution and Museo Nacional de la Revolucion.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

Fiesta Americana - Reforma's 616 rooms are air-conditioned and provide refrigerators, minibars, and safes. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Phones, ironing boards, and desks are also available.


Property features

Guests staying at Fiesta Americana - Reforma enjoy a health club, a sauna, and free WiFi in public areas. If you drive, self parking is MXN 88 per night, and there's also an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and express check-in.

Room options

Deluxe Double Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 4

Fiesta Club 2 Doubles

Full 2 | Sleeps 4

Fiesta Club King

King 1 | Sleeps 4

Guest reviews for Fiesta Americana - Reforma

Everyone (12) Couples (1) Business (4) Family (1) Other (2)
3

nice location - needs a facelift

Everyone

Nice location but Needs a BIG renovation, hotel too old needs a facelift. Good staff friendly and helpful.

By , from Atlanta GA on Jul 15, 2017

Review comment responded on Jul 19, 2017

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments and let me share with you that thinking in your comfort, an executive refurbishment project has been approved for this hotel and we will be sharing this information with our guests very soon. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Adrián Correa Managing Director

5

wonderful location

Everyone

Fiesta Americana is a wonderful hotel with a perfect location on Reforma by the statue of Christopher Columbus. It is near great restaurants, fantastic markets and in the veritable center of Mexican history and culture! The views of the city alone were worth the price of the room and the price was just right, too!

By , from Florida on Jul 4, 2017

Review comment responded on Jul 19, 2017

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Adrián Correa Managing Director

4

nice hotel ar reforma avenue

Everyone

It is a pleasant hotel. Staff is very attentive .Unfortunately I got sick with seafood at Friday

By , from Kansas city on Jun 26, 2017

Review comment responded on Jul 5, 2017

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Adrián Correa Managing Director

4

good stay at a great price

Everyone

I was in town for three days for a conference nearby. Instead of paying twice per night, I payed a very reasonable price at Fiesta Americana. Let's face it, it's Mexico City. About the only thing you'll do in your room is sleep and maybe siesta. That's why I was happy that the rooms were clean, the beds comfortable... Comfortable enough, nothing replaces your own bed, really. The location is great. We were able to walk to the conference at a hotel over near the Angel of Independence (and US Embassy), and then walk over to the Zocalo (city square) and to many of the museums near there. When we got back to the room, the housekeeping staff had done a great job cleaning it. Everything was clean and in its place. (They even plugged in my iPad, which I had left on the bed.) Overall, it was a very good experience.

By , from Baltimore, Maryland on Jun 24, 2017

Review comment responded on Jul 5, 2017

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Adrián Correa Managing Director

2

can't compete against better hotels for the price

Everyone

Unfortunately, the Fiesta Americana doesn't live up to the rest of it's competition in Mexico City, for the price. The property is outdated and in need of a major facelift. The rooms are ok. The bed is comfy but the windows need to be replaced for better noise-filtering. I took a shower and something happened with the drain and the bathroom flooded. The hotel was kind enough to give me a free continental breakfast on their Executive Club level, but the club was super outdated and not what I would expect for a $200 room in Mexico City. The outside of the building looks like it's falling apart as well. The staff was very nice and very responsive. But overall, I wouldn't stay here again.

By , from SF on May 2, 2017

5
Everyone

the trip i made was for 2 days only with 1 overnight. i was so tired that the over-king size bed with its smooth sheets and pillows was supurb. then a dream arrived and i think it meant that the bed was slightly rocking me to sleep for about 15 minutes, with soft, barely audible, soothing music somewhere in the background. the hotel is old and the lobby is grand, with large chandeliers, many flowers, and a very attentive staff. the experience was more than that, but i don't have time to make a longer review.

By on Apr 30, 2017

4

cdmx first visit

Everyone

first time in cdmx one week vac.utilize taxi for longer trips, and used the tourry bus on off, they take you to many local areas of interest get off enjoy and then to another, very enconomical, see more this way. Seems like there is food in every corner of the city again good and the dollar goesActually had peso left over.

By , from sacramento,ca on Apr 17, 2017

Review comment responded on Apr 27, 2017

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Adrian Correa

3

old hotel, with good location

Families

At check in I was offered a room upgrade in the 23rd floor, executive room, for being a gold member with Orbitz. All I had to do was mention my membership and show proof (on my phone app). Check in was easy and straightforward. The rooms themselves are small with not much room to spread. The restroom was outdated and tub did not drain properly, so when the shower was on, some water would collect. The beds are very comfortable, but the pillows are hard and extremely large. Everyday I woke up with pain on my neck because the pillows were hard. The location of the hotel is great and the view from the 23rd floor was great. The hotel overall was okay for the price, but does need to be renovated. My room, despite being on the "executive floor" was still outdated and small. I think this hotel has a lot of potential.

By , from Texas on Dec 31, 2016

5

excelent food in the restaurants ,great service !

Everyone

I was not surprised !! In spite of other reviews, I decided to stay in this Great hotel AGAIN !

By , from Los Angeles.Ca. on May 17, 2016

4

the personal is the best

Everyone

The hotel is clean and nice, quite old on the gym & bathrooms, but the personal is his mayor active, smiling & helping.

By , from León, Gusnajuato on May 8, 2016