Both the rooms and common areas are stylish and beautiful. The staff was very friendly and accommodating. They take the role of host very seriously and made me feel welcome. The only issue I had with my stay is that the pillows were cheap and lumpy.
Our flight was delayed and the manager setup a dinner at a local restaurant and made sure we were comfortable that evening. The next morning the staff helped us with information and made sure we happy the whole stay. Will return next time we are in Boston.
Perfect place. They held our bags till we were able to check in. Everyone was friendly. Room was clean and spotless. Very comfortable. I will go back there anytime I travel to Boston. So glad to find this place!
I stayed here for one night for business travel but this was a surprisingly good place to stay for an extended period. There's an observation deck on the 25th (?) floor, a game room, a movie theater, free laundry rooms have basic kitchen appliances (I don't remember if there was a refrigerator). ...
Had to be in the area for 2 weeks on business. This hotel was a great fit. Tucked off the street, it's very quiet. Very up to date with comfortable rooms. Great bar/restaurant on site also.
Staff was very helpful. We were booked for a king bed but there were none available so they gave us a room with 2 queens. As a gesture for this change, they provided 2 free breakfasts, which were excellent!
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