Upon arrival our room had no phone, and no lampshade. Maintenance explained that someone had ripped the phone from the wall and brought us two broken lampshades to use. Overall room was clean upon arrival. During our stay the maid only brought towels and did not make our beds or clean. Disappointing ...
We had a great time staying here for two nights at the end of August. The hotel front desk staff were VERY nice and accommodating, as were the cleaning staff and morning breakfast crew. The building itself is a bit old but the room was clean and cool, and of course the view from our balcony was great! ...
This hotel was very nice, it was renovated recently and they did a great job! The only downfall was that is was a drive to get to all the action. But at the price I can’t really complain!
Never stayed here before, but got a room for one night on my way through; it was comfortable and quiet, no frills but clean and warm, I would have no problem staying here again.
Very convinient to Gatlinburg. Staff was very nice, but not very professional. The hotel itself is very outdated and could use repairs but it was clean and the bed was nice. Bring your own pillow though, the pillows I had were very very thick and dense. My neck was really stuff the next day.
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