Best Western Plaza Inn

2.5 star property
Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction

Choose dates to view prices

Photo gallery for Best Western Plaza Inn

Exterior
Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Indoor pool, 2 outdoor pools, sun loungers
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
3755 Parkway, Pigeon Forge, TN, 37868
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪2 min walk‬
  • Place, Old Mill
    ‪13 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(231 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Pigeon Forge

Best Western Plaza Inn places you next to Dolly Parton's Stampede Dinner Attraction and within a few miles (5 km) of other popular attractions like Island at Pigeon Forge. This 201-room hotel welcomes guests with 2 outdoor pools and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 2 min walk - 0.1 miles
  • Old Mill - 13 min walk - 0.7 miles
  • LeConte Center at Pigeon Forge - 3 min drive - 1.7 miles
  • Dollywood - 4 min drive - 1.5 miles
  • Island at Pigeon Forge - 5 min drive - 2.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 57 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬15 min walk
  • ‪Cookout - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪Texas Roadhouse - ‬3 min walk

About this property

Best Western Plaza Inn

Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction
At Best Western Plaza Inn, guests enjoy 2 outdoor pools, an indoor pool, and a children's pool. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include 2 hot tubs, free WiFi in public areas, and a 24-hour business center.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free local calls.
2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

What's there to see close to Best Western Plaza Inn?

Based on positive ratings, guests enjoy the hotel's walkable location in Pigeon Forge, and it's just steps from Dolly Parton's Stampede Dinner Attraction. You'll also find Titanic Museum and Dollywood within a short drive.

How much does it cost to stay at Best Western Plaza Inn?

As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at Best Western Plaza Inn on Oct 26, 2025 start from $89.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plaza Inn?

Yes, self parking is offered for free at the hotel.

Does Best Western Plaza Inn include a casino on the premises?

No, Best Western Plaza Inn doesn't have a casino.

Will I find an indoor pool at Best Western Plaza Inn?

Yes, this hotel has an indoor pool as well as 2 outdoor pools and 2 hot tubs.

What amenities will couples enjoy at Best Western Plaza Inn?

Couples staying at this hotel will appreciate amenities like 2 outdoor pools plus some guestrooms include jetted bathtubs and kitchens.

Does Best Western Plaza Inn have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Best Western Plaza Inn have a restaurant that serves breakfast?

Yes, Best Western Plaza Inn serves free buffet breakfast at Continental Cafe each morning.

Will Best Western Plaza Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Plaza Inn though service animals are welcome.

Are there connecting rooms at Best Western Plaza Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Plaza Inn?

The closest major airport to Best Western Plaza Inn is McGhee Tyson Airport (TYS), which is about 24.8 mi away.

Are there rooms with balconies at Best Western Plaza Inn?

Yes, some guestrooms at Best Western Plaza Inn offer a balcony and may feature mountain views.

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1213 out of 1992 reviews
Rating 8 - Good. 528 out of 1992 reviews
Rating 6 - Okay. 166 out of 1992 reviews
Rating 4 - Poor. 52 out of 1992 reviews
Rating 2 - Terrible. 33 out of 1992 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Jun 2025

8/10 Good

Rocky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

8/10 Good

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a hotel after being in the mountains all day. The hotel was clean and the shower pressure was excellent. It was perfect for what we needed a shower and some rest.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beverly, Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. It was tough getting to the Breakfast Area.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful stay!!

We loved the property! 3 pools, 2 hot tubs, the room was spacious and clean, the amenities were great. We loved everything about it.
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Stayed 3 nights in Jul 2025

10/10 Excellent

Johnny

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having the pool right outside our door.
Stayed 2 nights in Jul 2025

10/10 Excellent

vickie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Rooms are spacious. Walk in shower and water pressure are fantastic.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great 2-night stop

Clean, 3 great pools, friendly staff. Stayed here several times. Nothing fancy but does the job
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacie

Traveled with family
Liked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tham

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice staffs and location.
Stayed 2 nights in May 2025

10/10 Excellent

Zenia

Traveled with family
Liked: Cleanliness
Pool had late hours and 3 pools available!!
Stayed 1 night in Jul 2025

10/10 Excellent

Tangerea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here from July 12th-15th. The property was super clean, comfortable and set up was super convenient with coming and going multiple times a day. It felt more secluded that it looked. It was surrounded by so many attractions and restaurants. It was wonderful that this property offered multiple areas to swim, with each pool being clean and fun. This helped limit overcrowding. We plan to book here again on our next trip to Pigeon Forge!
Stayed 3 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, property conditions & facilities
Liked the efficient and friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness
Very nice staff clean room shower amazing
Stayed 1 night in Jul 2025

8/10 Good

adrienne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Jul 2025

8/10 Good

Jina

Stayed 2 nights in Jul 2025

10/10 Excellent

Becky

Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Large room. Clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was fantastic.
Stayed 6 nights in Jul 2025

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Mark

Stayed 2 nights in Jul 2025