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Best Western Plaza Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plaza Inn

Exterior
Lobby
Indoor pool, 2 outdoor pools, sun loungers
Exterior
Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
3755 Parkway, Pigeon Forge, TN, 37868
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪9 min walk‬
  • Place, Old Mill
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪59 min drive‬

Room options

Queen Room with Two Queen Beds - Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for King Room - Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

King Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(73 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(280 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(55 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(77 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Pigeon Forge

Best Western Plaza Inn places you next to Dolly Parton's Stampede Dinner Attraction and within a few miles (5 km) of other popular attractions like LeConte Center at Pigeon Forge. This 201-room hotel welcomes guests with 2 outdoor pools and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • TopJump Trampoline Park & Extreme Arena - 1 min walk - 0.1 miles
  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.2 miles
  • Patriot Park - 9 min walk - 0.5 miles
  • Old Mill - 12 min walk - 0.7 miles
  • LeConte Center at Pigeon Forge - 4 min drive - 1.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬16 min walk
  • ‪Cookout - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Best Western Plaza Inn

At Best Western Plaza Inn, guests enjoy 2 outdoor pools, an indoor pool, and a children's pool. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include 2 hot tubs, free WiFi in public areas, and a 24-hour business center.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free local calls.
2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Frequently asked questions

What's there to see close to Best Western Plaza Inn?

Based on positive ratings, guests enjoy the hotel's walkable location in Pigeon Forge, and it's just steps from Dolly Parton's Stampede Dinner Attraction. You'll also find Island at Pigeon Forge and Titanic Museum within a short drive.

How much does it cost to stay at Best Western Plaza Inn?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Best Western Plaza Inn on May 31, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plaza Inn?

Yes, self parking is offered for free at the hotel.

Does Best Western Plaza Inn include a casino on the premises?

No, Best Western Plaza Inn doesn't have a casino.

Will I find an indoor pool at Best Western Plaza Inn?

Yes, this hotel has an indoor pool as well as 2 outdoor pools and 2 hot tubs.

What do couples enjoy most about Best Western Plaza Inn?

Couples staying at this hotel will appreciate amenities like 2 outdoor pools plus some guestrooms include a mountain view and a jetted bathtub.

Are there hot tubs at Best Western Plaza Inn?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plaza Inn have a restaurant that serves breakfast?

Yes, Best Western Plaza Inn serves free buffet breakfast at Continental Cafe each morning.

Will Best Western Plaza Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Plaza Inn though service animals are welcome.

Are there connecting rooms at Best Western Plaza Inn?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Plaza Inn?

The closest major airport to Best Western Plaza Inn is McGhee Tyson Airport (TYS), which is about 24.8 mi away.

Are there rooms with balconies that I can book at Best Western Plaza Inn?

Yes, some guestrooms at Best Western Plaza Inn offer a balcony and may feature mountain views.

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1535 out of 2509 reviews
Rating 8 - Good. 635 out of 2509 reviews
Rating 6 - Okay. 227 out of 2509 reviews
Rating 4 - Poor. 63 out of 2509 reviews
Rating 2 - Terrible. 49 out of 2509 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bambie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t get to utilize the pools due to our trip, but they looked nice. The seating by the outdoor pool looked very welcoming and I loved the rocking chairs. Breakfast was good and much appreciated in a tourist location. All of the staff were very nice and helpful. Would definitely stay again!
Stayed 2 nights in May 2026

10/10 Excellent

Elizabeth, Canton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Easy to get to. Great breakfast.
Stayed 1 night in Apr 2026

10/10 Excellent

Alban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2026

10/10 Excellent

Elizabeth, Canton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! We liked it so much we booked it again in April! Great price! Wonderful indoor heated pool and hot tub and air was warm. Then a lovely outdoor pool with a hot tub and kiddie shallow pool. The breakfast room was adorable with lovely friendly staff. It was like a little Cafe with indoor and outdoor seating on the porch. The breakfast was delicious. I had fluffy scrambled eggs and peaches and yoghurt! My friend had biscuits, sausage and gravy. You could also have bakery items and waffles. The hotel room was spacious and had a mini fridge and microwave. Can't wait to go back!
Stayed 1 night in Mar 2026

8/10 Good

Anthony, Anderson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had a fresh update. Only complaint was that the room was in the same building with the pool so it was quite loud until the pool closed.
Stayed 2 nights in Feb 2026

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms nice fireplace love it.
Stayed 3 nights in Feb 2026

4/10 Poor

Bryon

Liked: Cleanliness, staff & service
Disliked: Amenities
The pros Room was clean, free breakfast, and the staff was nice. The cons Limited parking, walls are paper thin heard people next to us music till 3am, beds was hard, and people smoking weed outside so rooms smelled like smoke
Stayed 2 nights in Feb 2026

6/10 Okay

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Room was ok. Staff generally ok. Left early. Couldnt get the room next door to let me sleep at night. Desk staff didnt do anything about it.
Stayed 4 nights in Feb 2026

10/10 Excellent

Noel, Fairview Park

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Over the Top. A+ Customer Service. Hotel extremely clean, breakfast A+ perfect location This will be my Spot all the time that I have to visit Gallingburg.
Stayed 1 night in Feb 2026

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice. Staff was very friendly. Room was really nice. The only negative I have is that the bed was hard.
Stayed 4 nights in Feb 2026

10/10 Excellent

Noah

Stayed 1 night in Feb 2026

10/10 Excellent

Yohandy

Liked: Cleanliness, amenities, property conditions & facilities
A
Stayed 4 nights in Feb 2026

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 4 nights in Feb 2026

8/10 Good

Mike

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great had no problems with front desk everyone was very nice. Not giving 5 stars cause the breakfast was not good at all. But that was the only thing wrong thank you
Stayed 1 night in Feb 2026

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities
Nice, clean room.
Stayed 3 nights in Feb 2026

8/10 Good

Mandy

Stayed 4 nights in Feb 2026

10/10 Excellent

Raiza

Stayed 2 nights in Feb 2026

10/10 Excellent

Rachel

Stayed 1 night in Feb 2026

10/10 Excellent

Laura

Stayed 1 night in Feb 2026

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very courteous and friendly
Stayed 3 nights in Feb 2026

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Love this hotel when visiting the area. Great staff, very secure, ckean rooms, huge breakfast area which was kept spotless . Thank you for another great stay!
Stayed 2 nights in Feb 2026

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms could use some sort of rug to catch dirt and water from coming inside during a rainy day.
Stayed 4 nights in Feb 2026

4/10 Poor

Michael

Stayed 2 nights in Feb 2026

6/10 Okay

Tina

Liked: Cleanliness, amenities
Clean towels in pool area,
Stayed 2 nights in Feb 2026

10/10 Excellent

Christa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay overall. The room was clean, open, and very spacious. The fireplace control did get stuck and stayed on continuously, but it wasn’t a major issue. The walk‑in shower was a great size, though the water pressure was extremely weak, so you couldn’t fully enjoy the space unless you stepped out of the water stream. On the positive side, the hot water lasted plenty long. Every employee I interacted with was friendly and helpful, especially when requesting fresh towels. The breakfast area was clean and well‑maintained, with a solid selection of the standard hot breakfast items. One small suggestion would be to offer flavored coffee creamers. The pool area was warm and inviting. The indoor pool temperature was comfortable, and the hot tub was a nice temperature for a long soak. There were plenty of pool towels available, and the nearby bathrooms were clean. Overall, a comfortable stay with several nice features and just a couple of areas that could be improved.
Stayed 2 nights in Feb 2026

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