Quintana Roo Adventure Vacation Packages

Location is amazing… beautiful beach. Needs to improve quality and choices of food.

The check in was easy and the staff was always polite and helpful

Good staff. Clean well maintained. Excellent bar staff. Extremely bad seaweed issue with awful smell. Resort worked very hard to try and clean but the problem was out of control. Sports bar was under renovation which was extremely disappointing. Lobster House Restaurant had no Lobster. Dress code is way overboard.

Location is amazing… beautiful beach. Needs to improve quality and choices of food.

The check in was easy and the staff was always polite and helpful

Good staff. Clean well maintained. Excellent bar staff. Extremely bad seaweed issue with awful smell. Resort worked very hard to try and clean but the problem was out of control. Sports bar was under renovation which was extremely disappointing. Lobster House Restaurant had no Lobster. Dress code is way overboard.

Location is amazing… beautiful beach. Needs to improve quality and choices of food.

The property had a raw smell when they wipe it. However they addressed it. Called for an iron and it took 45mins to an hour to get one and then I had to rush to catch dinner. Over all the property was ok.

The check in was easy and the staff was always polite and helpful

Location is amazing… beautiful beach. Needs to improve quality and choices of food.

The check in was easy and the staff was always polite and helpful

We stayed 4 nights at Valentin Imperial Riviera Maya and overall had a great experience. Transportation arranged through the resort was smooth and comfortable, and check-in was pleasant with champagne offered while we waited. Afterward, a golf cart took us to our room. The room was modern with nice built-in tech like Bluetooth speakers and electronic “Do Not Disturb” panels. Two small drawbacks were the smoke detector above the bed flashing all night and a very loud coffee machine. The food was excellent. We especially enjoyed L’Olivo (Italian), La Hacienda (Mexican), and Mar y Tierra (steak & seafood). The breakfast buffet had great variety, Cafe Sisal was perfect for coffee and desserts, and the food trucks were great for lunch. Activities were a highlight - carbine shooting, Zumba, and pool games. Israel, Carlos, and Pablo from the entertainment team were fantastic. The property is beautiful and very clean, and seeing coatis and iguanas around the resort was a fun touch. The beach itself is beautiful, although we were unlucky with heavy seaweed during our stay so swimming wasn’t possible. The only real downside was the pool lounge situation. Guests reserve chairs very early (around 5 AM). When I moved unattended items after confirming with staff it was allowed, another guest threatened me. The resort should remind guests at check-in and clear chairs before the pool opens at 7 AM. Overall we had a great stay and would absolutely return to this resort.

Location is amazing… beautiful beach. Needs to improve quality and choices of food.

The check in was easy and the staff was always polite and helpful

Good staff. Clean well maintained. Excellent bar staff. Extremely bad seaweed issue with awful smell. Resort worked very hard to try and clean but the problem was out of control. Sports bar was under renovation which was extremely disappointing. Lobster House Restaurant had no Lobster. Dress code is way overboard.