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The food options were not great at the restaurants. Entertainment staff worked hard and did a good job for all the guests Bartenders at the pool bar were great. Chef at Boho were great

Normally with a Viva Wyndham you’re getting a C property. They are usually older with very little upgrades (basically putting lipstick on a pig). But this one was a bit better. While their updates are really nothing spectacular, the place was clean and in good condition. I was pleasantly surprised at what we got at this location. This place is a solid B (which is fantastic for a Viva Wyndham). The staff is the big difference maker. They are awesome!!!! They are so friendly and accommodating. They also do not pressure you into any types of sales pitches (time shares, vacation clubs, etc.) nor are they forceful on trying to sell you activities. The activities are fun for the kids and the entertainment staff was great. The theater was small and honestly a bit sad for a theater area, but…. They put on some great shows from the Michael Jackson show to other types of entertainment. The staff really puts their all into it, so much so that the theater was packed every night. The staff really makes this place great.

As with all other reviews, this one has it's good points and bad points and of course it all depends on the individual. First of all is the transport. Keep in mind that Viva is quite a bit away from airports. do not fly in to POP (Puerta Plata). the trip in was so long Viva had to hire an outside taxi to take us and bring us back. The ups - the weather - gorgeous and calm 24/7 and very little wind. It felt like we died and were in heaven. The lounging areas - It was nice not to have to fight for a chair. There seemed to be plenty on both the beach and pool. They had cabanas and they were free. Just claim yours early. The bad - the food. They have 3 special restaurants that you have to make reservations for right away but don't bother. After the first one we had to go to the buffet to eat because the portions were small. The second restaurant was so late in delivering we left after an hour because the main meal was not served and the third restaurant was also ditto. The buffet had a lot to choose from but nothing much that we liked. The room - our thermostat did work right so we were either cold or hot. Don't get a room with a pool cuz the pool is very small and cold. Entertainment was good and every night but keep in mind that they will blast dance music until the wee hours. if you can choose a room find one far away at the end. Overall - it was one of the most beut.stays but also one we won't go back to. need better food and more quiet.