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Four Points by Sheraton Victoria Gateway

Property class: 3.5

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Photo gallery for Four Points by Sheraton Victoria Gateway

A balcony with a view of mountains and trees.
A hotel room with two beds, a desk, a chair, a television, and a large window offering a view.
A multi-story building with a stone facade and a series of windows.
A conference room with a long table, six chairs, a coffee station, and a window with a view of trees.
A compact hotel room with a kitchenette, a dining area with two chairs, a desk with a chair, and a large flat-screen TV mounted on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included

Explore the area

View in a map
829 McCallum Road, Victoria, BC, V9B6W6
  • Place, Goldstream Provincial Park
    ‪5 min drive‬
  • Place, Thetis Lake
    ‪5 min drive‬
  • Place, Langford Lanes
    ‪8 min drive‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King Bed, Balcony (Kitchenette)

A hotel room with a bed, desk, chairs, and large windows offering a view of the outdoors.

Studio, 1 King Bed, Balcony (Kitchenette)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Balcony (Kitchenette)

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a view.

Studio, 2 Queen Beds, Balcony (Kitchenette)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Victoria

Four Points by Sheraton Victoria Gateway is located within a few miles (5 km) of Thetis Lake and Langford Lanes. This 117-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Goldstream Provincial Park - 5 min drive - 3.1 miles
  • Thetis Lake - 5 min drive - 3.0 miles
  • Elements Casino - 7 min drive - 3.6 miles
  • Langford Lanes - 8 min drive - 2.1 miles
  • Royal Roads University - 9 min drive - 2.9 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 34 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Dairy Queen Grill & Chill - ‬16 min walk
  • ‪Rhino Coffee House - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive

About this property

Four Points by Sheraton Victoria Gateway

At Four Points by Sheraton Victoria Gateway, guests enjoy an indoor pool, a 24-hour gym, and a sauna. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect 55-inch LED TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Frequently asked questions

Are free cancellation options available at Four Points by Sheraton Victoria Gateway?

Four Points by Sheraton Victoria Gateway provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Victoria Gateway?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Victoria Gateway on Nov 2, 2026 start from $177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Four Points by Sheraton Victoria Gateway?

This hotel is located in Victoria, close to Bear Mountain Golf Club, Hatley Castle, and Goldstream Provincial Park. You'll also find Langford Lanes and Elements Casino within a short drive.

Is parking available on site at Four Points by Sheraton Victoria Gateway?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Four Points by Sheraton Victoria Gateway include a casino?

No, Four Points by Sheraton Victoria Gateway doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Victoria Gateway?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Four Points by Sheraton Victoria Gateway a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an indoor pool, and 2 bars/lounges.

Are there hot tubs at Four Points by Sheraton Victoria Gateway?

No, but this hotel does have a sauna.

Does Four Points by Sheraton Victoria Gateway feature a restaurant that includes a breakfast menu?

Yes, Four Points by Sheraton Victoria Gateway serves a cooked-to-order breakfast for a surcharge each morning at Metropolitan Grill & Bar.

Will Four Points by Sheraton Victoria Gateway allow pets to stay free of charge?

No, pets aren't allowed at Four Points by Sheraton Victoria Gateway though service animals are welcome.

Are there connecting rooms at Four Points by Sheraton Victoria Gateway?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Four Points by Sheraton Victoria Gateway?

The closest major airport to Four Points by Sheraton Victoria Gateway is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 9.1 mi away (24 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 20 mi away (34-minute drive).

Are there rooms with balconies that I can book at Four Points by Sheraton Victoria Gateway?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and city views.

Does Four Points by Sheraton Victoria Gateway host weddings?

Take advantage of the wedding venue at Four Points by Sheraton Victoria Gateway if you plan to say "I do" during your trip.

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1072 reviews
Rating 8 - Good. 275 out of 1072 reviews
Rating 6 - Okay. 85 out of 1072 reviews
Rating 4 - Poor. 35 out of 1072 reviews
Rating 2 - Terrible. 48 out of 1072 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming , room were clean .
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating with early check in.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, hotel is quiet and the staff are friendly and helpful
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very clean property. The rooms were comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was hassle free, room was clean and had everything needed for my stay. Staff were all friendly and helpful, would stay again
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to eat
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and quiet
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean dog friendly hotel!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was friendly upon arrival!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and facilities, were in excellent condition.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beds were great, property was clean, and the staff were truely lovely. We got scammed by another booking and wound up staying here very last min, so we were quite panicked when we arrived the staff were helpful, kind, and overall just changed the tone of our day to pleasant. Will absolutely stay again.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, the room was very clean, lots of parking; will for sure stay again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. The rooftop patio staff were amazing. Very clean. Road noise was an issue but that’s not the hotels fault.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whether your traveling for work with family or solo.. This is an amazing hotel Friendly knowledgeable staff, Big clean rooms. Pool,hot tub, steak room, sauna and gym close to all amenities, 15 minutes from downtown Victoria
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magda and Promo really know how to treat guests, from the amazing greeting in the hall to giving me an extra water, they really know how to make a person feel good, I arrived at 1130 pm after a long 15 hour drive, the staff made my stay amazing.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thisnis a great place for a high qualitybstay outside the tourist zone of Bictoria. Lots of shopping, Costco next door and lots of pubs and eateriesnin the area. I keep coming back!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our first time visit was very good. Also the Bar and Grill was very nice to visit.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff amiability!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOMS WERE VERY CLEAN THE STAFF VERY COURTISE THERE IS NOT MUCH THAT CAN BE SAID ABOUT THE HOTEL EXCEPT IT WAS ALL EXCELENT AND NO COMPLAINTS.
Stayed 9 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as advertised. Room was clean and bed comfortable
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, lovely staff, loved the pool
Stayed 1 night in Dec 2025