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DoubleTree by Hilton Hotel & Suites Victoria

3.5 out of 5.0

Recent guest reviews

Victoria is changing. Strange people in the streets and on the elevator.

When I booked the reservation I was told breakfast was included. When I told the server she said I was not on the list. had to pay for something that I thought was included!!

Ideal central downtown location, very modern and stylish, loved the king suite with lots of space for a family weekend.

Great location. Friendly staff. Clean and tidy room

Fabulous hotel, comfortable, clean, large rooms a block away from the harbor. Easy to walk to the outdoor shops on the main mall. Plenty of good restaurants also within walking distance.

Clean room, 3rd floor with beautiful view to Parliment & part of the bay. Appreciated the unexpected upgrade. Friendly staff throughout. Enjoyed the smiles & laughs! Wonderful pub & intimate Whisky bar on the bottom floor made evenings fun.

The location of this hotel is perfect. The rooms are comfortable, clean, with awesome beds, but the very, very best part is the wonderful, warm, friendly, helpful, and overall terrific staff. Taylor Crawford went above and beyond to help make our stay so fun and comfortable. He upgraded us, gave us great recommendations, came to the pub personally to give us a discount. Wayne greeted us as if we were family when we drove up. All staff greeted us with a smile and a hello plus a "how was your day and what did you see and do?' We felt like we had great friends in Victoria. When we were leaving the manager came and carried our bags herself. Great hotel. I would definitely stay there and recommend it to everyone.

Excellent location, comfortable clean room and friendly staff. That is all you need.

Turned out we picked the right time to relax at the Double Tree hotel. Great time, good staff, clean and most of all a wonderful hotel to stay. Keep it up! Could've ask for anything more..thank you.

Stayed 5 days. Saw a lot of the Victoria sights. Prices great because in Canadian dollars.

My friends and I really enjoyed staying at this hotel. Location is perfect, close to the Empress Hotel, Inner Harbor, and the shopping area. The staff were awesome. They were kind enough to give us an early check in. Plus I love the warm cookies they serve when we arrive. The room itself was super clean, a little small, but it was expected. I will definitely stay here again soon.

The breakfast buffet was overpriced and the service was terrible. There's no gift shop but the room was nice.

It was a fun trip! great service! great breakfast. great location. Have to pay for parking though. Nice view from the higher floors. The room was clean and quiet.

Lovely hotel Newly renovated A couple of glitches - however really enjoyed our stay

i stayed 2 nights and everything was great. Friendly reception staff, clean and comfortable room and ideal location. I would easily rate it a 4 star hotel. I will be sure to stay there next time I am in Victoria.

Only bad no air conditioner I found rooms a bit warm and this is April although window does open it a bit noisy. Overall nice hotel

The staff was very helpful and we were very happy with our stay. It was a perfect location for the area we wanted to frequent. We enjoy the shops in that area that are in walking distance. The only criticism I have about our stay that could have made things a little better was the pillows were not very comfortable. They looked very plumped up and inviting but they did not have very much support when you actually laid your head down on them. We would be happy to stay there again.

You won't find a better location. Nice spa and spa tub. Free guest laundry saved time and trouble. A very good bar/restaurant on site. Why isn't this hotel classified as a four star?

777 Douglas Street Victoria BC

Hotel highlights

  • Walking distance to Royal BC Museum and British Columbia Parliament Building
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown Victoria, DoubleTree by Hilton Hotel & Suites Victoria is adjacent to Victoria Conference Centre and within a 10-minute walk of other popular attractions like Victoria Harbour. This 181-room, 3.5-star hotel has 2 restaurants, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy dining at Wake Up Breakfast, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


Rooms

An LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Renovated in 2015, DoubleTree by Hilton Hotel & Suites Victoria offers a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Valet parking is available for CAD 21 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a computer station, free newspapers, and an ATM.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

King, Room, 1 King Bed, Non Smoking, View

King 1 | Sleeps 2

King, Suite, Kitchenette, View

King 1 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel & Suites Victoria

Everyone (13) Couples (2) Business (1) Family (1) Other (2)
3
Everyone

Victoria is changing. Strange people in the streets and on the elevator.

By on Apr 19, 2019

Review comment responded on Apr 19, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope to have the opportunity to welcome you back to the DoubleTree by Hilton Hotel and Suites Victoria in the future! The warm chocolate chip and walnut cookies will be ready and waiting for you.

5
Everyone

By on Jan 5, 2019

4
Everyone

When I booked the reservation I was told breakfast was included. When I told the server she said I was not on the list. had to pay for something that I thought was included!!

By on Dec 31, 2018

5
Everyone

Ideal central downtown location, very modern and stylish, loved the king suite with lots of space for a family weekend.

By , from Seattle on Nov 13, 2018

5
Everyone

Great location. Friendly staff. Clean and tidy room

By on Sep 8, 2018

5

comfortable hotel close to the harbor.

Everyone

Fabulous hotel, comfortable, clean, large rooms a block away from the harbor. Easy to walk to the outdoor shops on the main mall. Plenty of good restaurants also within walking distance.

By , from Honolulu, HI on Nov 25, 2017

5

central location with lovely view

Everyone

Clean room, 3rd floor with beautiful view to Parliment & part of the bay. Appreciated the unexpected upgrade. Friendly staff throughout. Enjoyed the smiles & laughs! Wonderful pub & intimate Whisky bar on the bottom floor made evenings fun.

By , from san diego on Oct 1, 2017

Review comment responded on Oct 18, 2017

Thank you for taking the time to share your valuable feedback with us. We are ecstatic that your enjoyed your time with us here at Doubletree by Hilton Hotel and Suites in beautiful Victoria, BC. We have shared your review with our team members as it is always wonderful to have the opportunity to celebrate with everyone and to recognize what our guests feel we are doing right. It would be such a wonderful compliment and most appreciated by all of us if you were to take a few moments to share your experience with other travelers by posting a review on TripAdvisor if you have not done so already. Again, we appreciate your feedback and look forward to welcoming you back to our hotel in the near future.

5

the location of this hotel is perfect!

Everyone

The location of this hotel is perfect. The rooms are comfortable, clean, with awesome beds, but the very, very best part is the wonderful, warm, friendly, helpful, and overall terrific staff. Taylor Crawford went above and beyond to help make our stay so fun and comfortable. He upgraded us, gave us great recommendations, came to the pub personally to give us a discount. Wayne greeted us as if we were family when we drove up. All staff greeted us with a smile and a hello plus a "how was your day and what did you see and do?' We felt like we had great friends in Victoria. When we were leaving the manager came and carried our bags herself. Great hotel. I would definitely stay there and recommend it to everyone.

By , from San Jose, CA on Sep 19, 2017

Review comment responded on Oct 18, 2017

Thank you for taking the time to share your valuable feedback with us. We are ecstatic that your enjoyed your time with us here at Doubletree by Hilton Hotel and Suites in beautiful Victoria, BC. We have shared your review with our team members as it is always wonderful to have the opportunity to celebrate with everyone and to recognize what our guests feel we are doing right. It would be such a wonderful compliment and most appreciated by all of us if you were to take a few moments to share your experience with other travelers by posting a review on TripAdvisor if you have not done so already. Again, we appreciate your feedback and look forward to welcoming you back to our hotel in the near future.

5

vicroria stay

Everyone

Excellent location, comfortable clean room and friendly staff. That is all you need.

By on Aug 24, 2017

5

a short trip for relaxation

Everyone

Turned out we picked the right time to relax at the Double Tree hotel. Great time, good staff, clean and most of all a wonderful hotel to stay. Keep it up! Could've ask for anything more..thank you.

By on Apr 24, 2017

DoubleTree by Hilton Hotel & Suites Victoria

777 Douglas Street, Victoria, BC V8W 2B5