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DoubleTree by Hilton Hotel & Suites Victoria

3.5 out of 5.0

Recent guest reviews

The location of this hotel is perfect. The rooms are comfortable, clean, with awesome beds, but the very, very best part is the wonderful, warm, friendly, helpful, and overall terrific staff. Taylor Crawford went above and beyond to help make our stay so fun and comfortable. He upgraded us, gave us great recommendations, came to the pub personally to give us a discount. Wayne greeted us as if we were family when we drove up. All staff greeted us with a smile and a hello plus a "how was your day and what did you see and do?' We felt like we had great friends in Victoria. When we were leaving the manager came and carried our bags herself. Great hotel. I would definitely stay there and recommend it to everyone.

Excellent location, comfortable clean room and friendly staff. That is all you need.

Turned out we picked the right time to relax at the Double Tree hotel. Great time, good staff, clean and most of all a wonderful hotel to stay. Keep it up! Could've ask for anything more..thank you.

Stayed 5 days. Saw a lot of the Victoria sights. Prices great because in Canadian dollars.

My friends and I really enjoyed staying at this hotel. Location is perfect, close to the Empress Hotel, Inner Harbor, and the shopping area. The staff were awesome. They were kind enough to give us an early check in. Plus I love the warm cookies they serve when we arrive. The room itself was super clean, a little small, but it was expected. I will definitely stay here again soon.

The breakfast buffet was overpriced and the service was terrible. There's no gift shop but the room was nice.

It was a fun trip! great service! great breakfast. great location. Have to pay for parking though. Nice view from the higher floors. The room was clean and quiet.

Lovely hotel Newly renovated A couple of glitches - however really enjoyed our stay

i stayed 2 nights and everything was great. Friendly reception staff, clean and comfortable room and ideal location. I would easily rate it a 4 star hotel. I will be sure to stay there next time I am in Victoria.

Only bad no air conditioner I found rooms a bit warm and this is April although window does open it a bit noisy. Overall nice hotel

The staff was very helpful and we were very happy with our stay. It was a perfect location for the area we wanted to frequent. We enjoy the shops in that area that are in walking distance. The only criticism I have about our stay that could have made things a little better was the pillows were not very comfortable. They looked very plumped up and inviting but they did not have very much support when you actually laid your head down on them. We would be happy to stay there again.

You won't find a better location. Nice spa and spa tub. Free guest laundry saved time and trouble. A very good bar/restaurant on site. Why isn't this hotel classified as a four star?

Room options

King, Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

King, Room, 1 King Bed, Non Smoking, View

King 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking, View

Queen 2 | Sleeps 4

King, Suite, Kitchenette

King 1 | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel & Suites Victoria

Everyone (6) Couples (2) Business (1) Family (1) Other (2)
5

the location of this hotel is perfect!

Everyone

The location of this hotel is perfect. The rooms are comfortable, clean, with awesome beds, but the very, very best part is the wonderful, warm, friendly, helpful, and overall terrific staff. Taylor Crawford went above and beyond to help make our stay so fun and comfortable. He upgraded us, gave us great recommendations, came to the pub personally to give us a discount. Wayne greeted us as if we were family when we drove up. All staff greeted us with a smile and a hello plus a "how was your day and what did you see and do?' We felt like we had great friends in Victoria. When we were leaving the manager came and carried our bags herself. Great hotel. I would definitely stay there and recommend it to everyone.

By , from San Jose, CA on Sep 19, 2017

5

vicroria stay

Everyone

Excellent location, comfortable clean room and friendly staff. That is all you need.

By on Aug 24, 2017

5

a short trip for relaxation

Everyone

Turned out we picked the right time to relax at the Double Tree hotel. Great time, good staff, clean and most of all a wonderful hotel to stay. Keep it up! Could've ask for anything more..thank you.

By on Apr 24, 2017

4
Everyone

Stayed 5 days. Saw a lot of the Victoria sights. Prices great because in Canadian dollars.

By , from Minnesota on Sep 13, 2016

5

perfect hotel in victoria

Everyone

My friends and I really enjoyed staying at this hotel. Location is perfect, close to the Empress Hotel, Inner Harbor, and the shopping area. The staff were awesome. They were kind enough to give us an early check in. Plus I love the warm cookies they serve when we arrive. The room itself was super clean, a little small, but it was expected. I will definitely stay here again soon.

By , from Tacoma, Washington on Aug 31, 2016

3

nice hotel with poor restaurant

Everyone

The breakfast buffet was overpriced and the service was terrible. There's no gift shop but the room was nice.

By on May 2, 2016

4

great

Couples

It was a fun trip! great service! great breakfast. great location. Have to pay for parking though. Nice view from the higher floors. The room was clean and quiet.

By on Dec 4, 2015

5

long weekend

Families

Lovely hotel Newly renovated A couple of glitches - however really enjoyed our stay

By on Sep 11, 2015

5

short trip

Singles

i stayed 2 nights and everything was great. Friendly reception staff, clean and comfortable room and ideal location. I would easily rate it a 4 star hotel. I will be sure to stay there next time I am in Victoria.

By on Apr 15, 2013

4

good service. good location comfortable

BusinessTravelers

Only bad no air conditioner I found rooms a bit warm and this is April although window does open it a bit noisy. Overall nice hotel

By on Apr 8, 2013