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Four Points by Sheraton Victoria Gateway

3.5 star property
Suburban hotel with bars and a 24-hour health club

Choose dates to view prices

Photo gallery for Four Points by Sheraton Victoria Gateway

Exterior
Property amenity
Suite, 1 Bedroom, Balcony, Corner | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
829 McCallum Road, Victoria, BC, V9B6W6
  • Goldstream Provincial Park
    ‪5 min drive‬
  • Royal Roads University
    ‪5 min drive‬
  • Hatley Castle
    ‪6 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪35 min drive‬

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Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool | Indoor pool

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 275 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Balcony, Corner (Balcony)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 55-inch LED TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom

  • 539 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Queen Beds

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Balcony, Corner

  • 431 sq ft
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Victoria

Located within 2 miles (3 km) of Thetis Lake, Four Points by Sheraton Victoria Gateway is within 3 miles (5 km) of Langford Lanes. This 117-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Goldstream Provincial Park - 5 min drive - 3.3 miles
  • Royal Roads University - 5 min drive - 2.0 miles
  • Hatley Castle - 6 min drive - 2.6 miles
  • Victoria Harbour - 17 min drive - 10.6 miles
  • Victoria Clipper Ferry Terminal - 18 min drive - 10.8 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 33 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Rhino Coffee House - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Four Points by Sheraton Victoria Gateway

Suburban hotel with bars and a 24-hour health club
At Four Points by Sheraton Victoria Gateway, guests enjoy an indoor pool, a 24-hour gym, and a sauna. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect 55-inch LED TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Korean, Spanish

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Exterior

Holiday Inn Express & Suites Victoria - Colwood by IHG

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  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
$189 nightly
The price is $213
Jun 15 - Jun 16
Total includes taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for CAD 35 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Frequently asked questions

Are free cancellation options available at Four Points by Sheraton Victoria Gateway?

Four Points by Sheraton Victoria Gateway provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What can I see within easy reach of Four Points by Sheraton Victoria Gateway?

This hotel is located in Victoria, close to Victoria Cruise Ship Terminal, Bear Mountain Golf Club, and Hatley Castle. You'll also find Goldstream Provincial Park and Langford Lanes within a short drive.

Is parking available on site at Four Points by Sheraton Victoria Gateway?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Four Points by Sheraton Victoria Gateway include a casino?

No, Four Points by Sheraton Victoria Gateway doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Victoria Gateway?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Four Points by Sheraton Victoria Gateway?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a garden-view restaurant.

Are there hot tubs at Four Points by Sheraton Victoria Gateway?

Yes, this hotel has a spa tub.

Does Four Points by Sheraton Victoria Gateway feature a restaurant that includes a breakfast menu?

Yes, Four Points by Sheraton Victoria Gateway serves a cooked-to-order breakfast for a surcharge each morning at Metropolitan Grill & Bar.

Will Four Points by Sheraton Victoria Gateway allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Four Points by Sheraton Victoria Gateway for a fee of CAD 35 per pet, per day.

Does Four Points by Sheraton Victoria Gateway have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Four Points by Sheraton Victoria Gateway?

The closest major airport to Four Points by Sheraton Victoria Gateway is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 8.9 mi away (21 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 20.1 mi away (33-minute drive).

Are there rooms with balconies that I can book at Four Points by Sheraton Victoria Gateway?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Does Four Points by Sheraton Victoria Gateway host weddings?

Take advantage of the wedding venue at Four Points by Sheraton Victoria Gateway if you plan to say "I do" during your trip.

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a very friendly staff. I would highly recommend asking for a room away from both COSTCO and the elevators as the sound proofing in this hotel is non existent. Otherwise not too bad.
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Weird location looking at a Costco felt like they shared the space
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there to be close to VGH, beds were clean and comfortable. Great friendly staff. My husband had the b\f, said it was good but nowhere close to what he ordeded. Too hungry to have it corrected
Stayed 1 night in Feb 2025

10/10 Excellent

Dorothy

Traveled with partner
Good location but awkward entry to parking lot - very dangerous turn
Stayed 1 night in Feb 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Kerry, Campbell River

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before. It is a very clean hotel and the staff are great. Convenient location for where we needed to be. Nice to be outside of the hustle and bustle of Victoria.
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Raphael

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Trevor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 11 nights in Dec 2024

2/10 Terrible

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my time at the property however when I called the hotel to check on my Expedia booking a few days prior to my visit, they stated that I did not have one and was manipulated to making a booking with them for my 2 night stay with 2 rooms. The hotel told me to call and cancel with Expedia even giving me the phone number. The expedia agent charged me a cancelation fee of $407 and later I was told it was unrefundable, I have been calling and emailing Expedia and they refuse to pay back the cancellation fee I was charged. The cancellation fee was not necessary, and frankly fraudulent. The hotel and Expedia both decline that the second booking charges were from either party. All I know is the hotel said he would book the rooms, I have overall been charged an excess of $3000 for a 2 night hotel stay. This has caused a financial hardship on me and such an injustice as both parties only keep stating to me that it is all unrefundable. I feel that Expedia owes me the cancellation fees and that the hotel person was very deceptive, and I was hustled to pay for another booking, it seems nothing will be resolved which i will need to pursue alternate methods. I am very unhappy, dismayed and angry about the events, no seems interested in making any effort for any resolution and have only stated, we hope your next stay is better.
Stayed 2 nights in Feb 2025

10/10 Excellent

Darlene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms and excellent breakfast ( menu) .
Stayed 1 night in Feb 2025

10/10 Excellent

Lizanne, Maple Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

gordon, Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome !!!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

8/10 Good

Haley

Liked: Cleanliness, property conditions & facilities
Beautiful old building.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, modern well maintained rooms. Friendly staff. 6 stays over the last year, more to come as we are regular travellers to the area.
Stayed 1 night in Jan 2025

10/10 Excellent

Josh

Stayed 2 nights in Jan 2025

10/10 Excellent

KLITON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four Points By Sheraton is always good and same standart anywhere. I like it any time any place.
Stayed 1 night in Jan 2025

2/10 Terrible

Tarun Kumar

Stayed 2 nights in Jan 2025

6/10 Okay

Jean-Guy, Vaudreuil- Dorion

Liked: Cleanliness, amenities, property conditions & facilities
No comment
Stayed 1 night in Jan 2025

4/10 Poor

Cory

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dawn

Stayed 1 night in Oct 2024

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