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Four Points by Sheraton Victoria Gateway

3.5 star property
Suburban hotel with bars and a 24-hour health club

Choose dates to view prices

Photo gallery for Four Points by Sheraton Victoria Gateway

Exterior
Lobby
Lobby
2 bars/lounges
Suite, 1 Bedroom, Balcony, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
829 McCallum Road, Victoria, BC, V9B6W6
  • Goldstream Provincial Park
    ‪5 min drive‬
  • Royal Roads University
    ‪5 min drive‬
  • Hatley Castle
    ‪6 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool | Indoor pool

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(80 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony, Corner (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 55-inch LED TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 539 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Corner

8.0 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Victoria

Located within 2 miles (3 km) of Thetis Lake, Four Points by Sheraton Victoria Gateway is within 3 miles (5 km) of Langford Lanes. This 117-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Goldstream Provincial Park - 5 min drive - 3.3 miles
  • Royal Roads University - 5 min drive - 2.0 miles
  • Hatley Castle - 6 min drive - 2.6 miles
  • Victoria Harbour - 17 min drive - 10.6 miles
  • Victoria Clipper Ferry Terminal - 18 min drive - 10.8 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 33 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Tim Hortons - ‬8 min walk
  • ‪Rhino Coffee House - ‬3 min drive
  • ‪Boston Pizza - ‬3 min drive

About this property

Four Points by Sheraton Victoria Gateway

Suburban hotel with bars and a 24-hour health club
At Four Points by Sheraton Victoria Gateway, guests enjoy an indoor pool, a 24-hour gym, and a sauna. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect 55-inch LED TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for CAD 35 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Frequently asked questions

Are free cancellation options available at Four Points by Sheraton Victoria Gateway?

Four Points by Sheraton Victoria Gateway provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Victoria Gateway?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Victoria Gateway on Oct 6, 2025 start from $122.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Four Points by Sheraton Victoria Gateway?

This hotel is located in Victoria, close to Bear Mountain Golf Club, Hatley Castle, and Goldstream Provincial Park. You'll also find Langford Lanes and Olympic View Golf Club within a short drive.

Will I be able to park at Four Points by Sheraton Victoria Gateway?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Four Points by Sheraton Victoria Gateway include a casino?

No, Four Points by Sheraton Victoria Gateway doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Victoria Gateway?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Four Points by Sheraton Victoria Gateway?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a garden-view restaurant.

Are there hot tubs at Four Points by Sheraton Victoria Gateway?

Yes, guests can enjoy a spa tub at this hotel.

Does Four Points by Sheraton Victoria Gateway feature a restaurant that includes a breakfast menu?

Yes, Four Points by Sheraton Victoria Gateway serves a cooked-to-order breakfast for a surcharge each morning at Metropolitan Grill & Bar.

Will Four Points by Sheraton Victoria Gateway allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Four Points by Sheraton Victoria Gateway for a fee of CAD 35 per pet, per day.

Does Four Points by Sheraton Victoria Gateway have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Four Points by Sheraton Victoria Gateway?

The closest major airport to Four Points by Sheraton Victoria Gateway is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is 8.9 mi away (21 minutes by car). Another top airport is Victoria Intl. Airport (YYJ), which is located 20.1 mi away (33-minute drive).

Are there rooms with balconies at Four Points by Sheraton Victoria Gateway?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain or city views.

Does Four Points by Sheraton Victoria Gateway host weddings?

Take advantage of the wedding venue at Four Points by Sheraton Victoria Gateway if you plan to say "I do" during your trip.

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1007 reviews
Rating 8 - Good. 270 out of 1007 reviews
Rating 6 - Okay. 79 out of 1007 reviews
Rating 4 - Poor. 37 out of 1007 reviews
Rating 2 - Terrible. 56 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly close to Victoria General Hospital, next door to Costco. Quiet rooms. Coffee in room could be better..
Stayed 1 night in Jun 2025

10/10 Excellent

LAKHBIR

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Jun 2025

8/10 Good

Tara

Stayed 2 nights in Jun 2025

10/10 Excellent

Christian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn't included for the price you paid
Stayed 1 night in Jun 2025

8/10 Good

Ron

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort

Not good but not bad

When we first arrived, the staff there were friendly, except for one, her name was Nikki, not the friendliness. Our room, the body shower gel fell off twice and almost cracked the glass door, so imagine if you were in there showering and how much that would hurt if it dropped on you while you were in there. Granted they did offer me another room but i wasn't going to pack all my things up, just to move and i had my brother and his wife next door. Than the hotel kepted saying that they didn't charge me for my stay but i was charged and had to call my credit card to get it disputed. I've already paid the full amount on hotel.com. So i was charged twice and none of the staff could figure it out.
Stayed 2 nights in May 2025

10/10 Excellent

Marie Ashley

Stayed 2 nights in Jun 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i booked in, they sent me to a room I did not book, then lied about it, hoping I wouldn't say anything. They knew the room I booked was not available, but didn't call, email or txt me. They just lied about it. I did not stay. Found accommodations elsewhere. Never going to another four seasons facility. Expedia should not be happy with the way they dealt with this either.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Stayed 2 nights in May 2025

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the event we were attending, nice restaurant within walking distance The bed is hard and pillows are soft, did not make for a good sleep. Harder pillows would have helped in our situation
Stayed 1 night in May 2025

10/10 Excellent

Dona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Kind staff this skis a 5 star.
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for all the time that was there My only complaint is there’s no midday food there’s breakfast and then you have to wait till five I had the 15 minute walk down to the pub other than that it was a great Stay !
Stayed 2 nights in May 2025

10/10 Excellent

Wheat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice stay!
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Didn’t enjoy stay . They didn’t have body wash liquid filled up . Called but no one picked up . Called next day and then some one came . Asked front desk if we can checkout late by 1 hour. But they couldn’t accommodate.
Stayed 1 night in May 2025

8/10 Good

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
The hot tub and sauna were great
Stayed 2 nights in May 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Daryl

Stayed 1 night in May 2025

4/10 Poor

Sonny

Traveled with partner
Liked: Staff & service, property conditions & facilities
The rooms were not great for the price. No robes, only 3 towels, 2 coffee 2 sugar and only 2 cream, and i booked a room with a tub and then realized there was only a stand up shower. Maintenance had to come 3 times to fix the heat on the wall, kept getting disturbed, the room was freezing when we got there. Tv not very good, only a few channels. All they offered for the inconvenience was a free breakfast (25$) for the price per night, i do not recommend.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

10/10 Excellent

Logan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience love the staff
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are lovely. Beds are comfy. Great stay.
Stayed 1 night in May 2025

10/10 Excellent

Audrey

Was a great location for our visit and business
Stayed 4 nights in May 2025

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