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Hotel Puerto Inn

3.0 star property
Hotel in Veracruz with a fitness center and a 24-hour front desk

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Photo gallery for Hotel Puerto Inn

Relax by the rectangular pool surrounded by lush greenery and natural light.
Enjoy a peaceful retreat with a balcony offering views, a potted plant, and a convenient table.
Two single beds with matching headboards and bedspreads, a nightstand with a vase and flowers, and a tiled floor.
Relax in style with a black leather sofa and armchair, surrounded by a vibrant abstract painting and a curved reception desk.
Guests can dine in comfort at this stylish dining area, featuring tables and chairs arranged in a grid pattern.

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Av. Cuauhtémoc Norte, 70, Veracruz, VER, 91870
  • Zócalo
    ‪5 min drive‬
  • Veracruz Harbour
    ‪6 min drive‬
  • Veracruz Aquarium
    ‪8 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪16 min drive‬

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Room options

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Veracruz

Hotel Puerto Inn places you within 2 miles (3 km) of Veracruz Institute of Technology and Hospital Pemex. This 70-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Hospital Pemex - 3 min drive - 1.9 miles
  • Zócalo - 5 min drive - 3.3 miles
  • Veracruz Harbour - 6 min drive - 3.5 miles
  • Malecón de Veracruz - 6 min drive - 3.5 miles
  • Veracruz Aquarium - 8 min drive - 4.9 miles

Getting around

  • Veracruz Central Station - 10 min drive
  • General Heriberto Jara Intl. Airport (VER) - 31 min drive

Restaurants

  • ‪Salon MarSid - ‬14 min walk
  • ‪Pollo Leñero Av Veracruz - ‬9 min walk
  • ‪Focus - ‬2 min walk
  • ‪Little Caesars Pizza - ‬3 min walk
  • ‪Oriente Express - ‬5 min walk

About this property

Hotel Puerto Inn

Hotel in Veracruz with a fitness center and a 24-hour front desk
Hotel Puerto Inn features an outdoor pool, a children's pool, and a gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other amenities include safes, phones, and ironing boards.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 80 to 100 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz

Frequently asked questions

Is free cancellation available at Hotel Puerto Inn?

Hotel Puerto Inn provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do near Hotel Puerto Inn?

This hotel is located in Veracruz, close to Veracruz Harbour and Veracruz Aquarium. You'll also find Zócalo and Malecón de Veracruz within a short drive.

Will I be able to park at Hotel Puerto Inn?

Yes, self parking is offered for free at the hotel.

Does Hotel Puerto Inn feature a casino?

No, Hotel Puerto Inn doesn't have a casino.

Is there an indoor pool at Hotel Puerto Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Puerto Inn?

Couples will appreciate amenities like an outdoor pool, a restaurant, and concierge services at this hotel.

Are there hot tubs at Hotel Puerto Inn?

No, there isn't a spa tub at this hotel.

Does Hotel Puerto Inn have a restaurant with a breakfast menu?

Yes, Hotel Puerto Inn serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel Puerto Inn allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Puerto Inn.

Does Hotel Puerto Inn have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Puerto Inn?

The closest major airport to Hotel Puerto Inn is General Heriberto Jara Intl. Airport (VER), which is 7 mi away (31 minutes by car).

Can I book a room with a balcony at Hotel Puerto Inn?

No, there aren't any guestrooms with balconies at Hotel Puerto Inn.

Hotel Puerto Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 30 out of 123 reviews
Rating 8 - Good. 36 out of 123 reviews
Rating 6 - Okay. 21 out of 123 reviews
Rating 4 - Poor. 17 out of 123 reviews
Rating 2 - Terrible. 19 out of 123 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Sally

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Place was underwheming. Not enough onsite parking to advertise it as such. No towels in the bathroom and we had to ask. Bathroom was very dirty.
Stayed 1 night in Dec 2024

4/10 Poor

Eduardo Jesus

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mala administración todo mal
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio. Instalaciones horribles. Todo sucio y descuidado. NO LO RECOMIENDO!!
Stayed 1 night in Mar 2024

4/10 Poor

Berenice

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veracruz hotel

Good hotel for price. Very friendly staff Location: needs restaurants.
Stayed 1 night in Nov 2017

8/10 Good

Alan Alejandro

Stayed 2 nights in Apr 2025

6/10 Okay

NESTOR

Buen hotel para pasar la noche, si no encuentras otra opción, algo caro para lo que ofrece
Stayed 2 nights in Apr 2025

2/10 Terrible

OSVALDO

Disliked: Cleanliness, staff & service, property conditions & facilities
no expiden la factura
Stayed 3 nights in Apr 2025

2/10 Terrible

Esli

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Terrible

No dan toallas, el papel igienco solo medio rollo, la ducha se encharca, el baño todo el tiempo mojado, y en general el lugar es bastante desagradable.
Stayed 1 night in Apr 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Abbad

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Reserve llegue y no estaba la reservación no hay nada de empatía sólo dijeron no hay nada y usted ya realizó check in mientras que yo no hice nada. Me dejaron a la 11 de la noche sin habitación con mi familia dos bebés y sin haber nada donde hospedarse.
Stayed 1 night in Apr 2025

10/10 Excellent

Karla Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble, Ideal para volver aquí
Stayed 3 nights in Apr 2025

10/10 Excellent

Arturo

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
En general la limpieza es fundamental en una habitación
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSIMO HOTEL

Me fue mal demasiado ruido hasta las 2 am, todo estaba sucio la regadera, el baño y el piso, nisiquiera tiene un buen estacionamiento, ni toallas y basura por todos lados
Stayed 1 night in Apr 2025

2/10 Terrible

Keaby

Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Apr 2025

8/10 Good

DAVE

Stayed 1 night in Apr 2025

8/10 Good

Carmen Lilia

Traveled with family
Stayed 1 night in Apr 2025

6/10 Okay

Cesar Francisco

Stayed 1 night in Mar 2025

8/10 Good

ALDO OMAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo

Falta de servicio al cliente, muy caro para lo que es, pésimo
Stayed 1 night in Mar 2025

10/10 Excellent

José Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el servicio
Stayed 2 nights in Mar 2025

6/10 Okay

Modesta maribel

Es aceptable pero está descuidado tiene Detalles

El hotel está descuidado no hay suficiente lugar en el estacionamiento la habitación en general aceptable pero había un aire acondicionado de a lado que se escuchaba muy muy fuerte las habitaciones se escucha el ruido de la gente que habla o se baña a lado es la pared de tabla roca muy delgadas la puerta no tiene una chapa de buena calidad las camas bien y sábanas limpias
Stayed 1 night in Mar 2025