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EMS Hotels Boca del Río

3.0 star property

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Photo gallery for EMS Hotels Boca del Río

Balcony
Property entrance
Deluxe Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets
Balcony
Balcony

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
Calle Doce No. 22, Boca del Río, VER, 94294
  • Place, University of Veracruz
    ‪8 min walk‬
  • Place, Estadio Universitario Beto Avila
    ‪13 min walk‬
  • Place, Plaza Mocambo Veracruz
    ‪17 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Basic Double Room, 2 Double Beds

  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 2 Double Beds

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Boca del Río

EMS Hotels Boca del Río places you within a 10-minute stroll of Museo Agustín Lara and University of Veracruz. This 28-room, 3-star hotel welcomes guests with a coffee shop/cafe, an outdoor pool, and free in-room WiFi.

What's nearby

  • University of Veracruz - 8 min walk - 0.5 miles
  • Playa Marti - 10 min walk - 0.6 miles
  • Estadio Universitario Beto Avila - 13 min walk - 0.7 miles
  • Plaza Mocambo Veracruz - 17 min walk - 0.9 miles
  • Villa del Mar Beach - 3 min drive - 1.0 mile

Getting around

  • Veracruz Central Station - 15 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪La Parrilla Veracruzana - ‬3 min walk
  • ‪El Muelle Del Bule-bar - ‬2 min walk
  • ‪Balbeck - ‬2 min walk
  • ‪El rio de la plata - ‬4 min walk

About this property

EMS Hotels Boca del Río

Guests of EMS Hotels Boca del Río enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. Free offsite parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can enjoy flat-screen TVs and stay connected with free WiFi.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 350 per accommodation, per stay
  • Dogs and cats only
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 350 per accommodation, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Real de Boca
Real de Boca Hotel
Hotel Real De Boca Veracruz/Boca Del Rio, Mexico
Real Boca Hotel Boca del Rio
Real Boca Hotel

EMS Hotels Boca del Río Reviews

Reviews

6.8
Rating 10 - Excellent. 56 out of 216 reviews
Rating 8 - Good. 57 out of 216 reviews
Rating 6 - Okay. 48 out of 216 reviews
Rating 4 - Poor. 25 out of 216 reviews
Rating 2 - Terrible. 30 out of 216 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Carlos Gerardo

Stayed 2 nights in Dec 2025

8/10 Good

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice room. The pool was small but nice. The food was amazing.
Stayed 7 nights in Oct 2025

6/10 Okay

Maria

Liked: Staff & service
Old fashion property
Stayed 2 nights in Jun 2024

2/10 Terrible

Virginia

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

Virginia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Ruben Lozano

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great, really ckose to many restaurants and close to the beach, thanks
Stayed 2 nights in Feb 2023

2/10 Terrible

Oswaldo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience!! I have traveled a lot and this hotel is by far is the worst. I never complain but I don’t want anybody else to go through seme experience I did, please don’t go there
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

8/10 Good

davidmartin, Orange Walk Town Belize

Traveled with family
Liked: Cleanliness
Nice location, I liked the convenience of a downstairs drive in park area with the register desk close by,
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Perfect for fast travelers that just need a place to stay, not good for family trips.
Stayed 1 night in Dec 2018

4/10 Poor

Ralph O, Texas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very noise

There were noisy groups in the hallway at midnight and nobody to tell them to keep quiet. I had a 3 night reservation and move out at the following day. I didn't get my money back but was much better to stay out. Too small elevator (2 people without luggage) and too small stairs. Staff very friendly. I suppose "if you pay peanuts you'll get monkeys" Not a clean aspect in the neighborhood
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE STAFF

INTERESTING HOTEL. I DID NOT HAVE OCEAN VIEW BUT IT WAS OK. MANY POLICE OUTSIDE SO IT WAS PRETTY SECURE. WOULD RECOMMEND TO OTHERS.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

6/10 Okay

JR, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and practical place

Close to the beach, restaurants and gigantic hypermarket to get food for the fridge in the room. Covered parking. Next to a police station, and therefore extremely safe. I arrived two days after the Fernand storm and elevators were not working. Very helpful staff carried my bags to the third floor in no time. If you are looking for a hotel to crash while having a good time in Veracruz and Boca del Río, this is good.

6/10 Okay

Luis

Traveled with family and small children
Falta de mantenimiento en instalaciones, la habitacion que me toca, tenia humedad y partes de pintura despegando.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Jose Leon

Stayed 1 night in Nov 2025

6/10 Okay

Maribel

Stayed 1 night in Nov 2025

6/10 Okay

Leonel gerver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Carlos Alberto Oropeza

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Que acepten perros medianos. No hay diferencia con los pequeños
Stayed 3 nights in Oct 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy bien mi estancia lo estan remodelando y se ve que va a quedar muy bien
Stayed 2 nights in Oct 2025

8/10 Good

Jorge Avimael

Traveled with group
Liked: Cleanliness, staff & service, amenities
Buena ubicación
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge Avimael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien ubicada y en proceso de mantenimiento, la alberca está muy bien en la azotea, ideal si vas en plan de andar paseando. Su cama está cómoda, las toallas de buena calidad
Stayed 1 night in Sep 2025

6/10 Okay

Joel

Liked: Cleanliness, amenities
Lavo de manos a lado de la cama regadera dañada
Stayed 1 night in Sep 2025