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Four Points by Sheraton Veracruz

3.5 star property

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Photo gallery for Four Points by Sheraton Veracruz

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Couples treatment rooms, sauna, massages
Fitness facility
Breakfast, lunch, dinner served; local cuisine
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Bv. Adolfo Ruiz Cortinez 1917 - 1997, Costa de Oro, Boca del Río, VER, 94299
  • Place, Plaza Mocambo Veracruz
    ‪7 min walk‬
  • Place, University of Veracruz
    ‪8 min walk‬
  • Place, Plaza Las Americas Shopping Mall
    ‪6 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Double Beds, Balcony, City View

Room, 2 Double Beds, Balcony, City View | In-room safe, individually decorated, individually furnished, desk

Room, 2 Double Beds, Balcony, City View

8.8 out of 10
Excellent
(66 reviews)
  • City view
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony) | In-room safe, individually decorated, individually furnished, desk

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Balcony, City View

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony) | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Room, 1 King Bed, Balcony, Partial Ocean View | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Balcony, Partial Ocean View

9.2 out of 10
Wonderful
(9 reviews)
  • Partial ocean view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Boca del Río

Four Points by Sheraton Veracruz places you within a mile (2 km) of popular attractions like Plaza Las Americas Shopping Mall and World Trade Center Veracruz. This 137-room, 3.5-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Plaza Mocambo Veracruz - 7 min walk - 0.4 miles
  • University of Veracruz - 8 min walk - 0.5 miles
  • Plaza Las Americas Shopping Mall - 6 min drive - 1.4 miles
  • World Trade Center Veracruz - 7 min drive - 1.7 miles
  • Andamar Lifestyle Center - 7 min drive - 1.7 miles

Getting around

  • Veracruz Central Station - 19 min drive
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Gran Café de la Parroquia - ‬3 min walk
  • ‪Sirloin Grill & Bar - ‬5 min walk
  • ‪Los Farolitos - ‬2 min walk
  • ‪Café El Alba - ‬4 min walk

About this property

Four Points by Sheraton Veracruz

Guests of Four Points by Sheraton Veracruz enjoy a full-service spa, an outdoor pool, and a gym. You can put free valet parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and a conference center.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Balconies, sitting areas, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna.

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  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 279 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Portable bathtub seat
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 279 for adults and MXN 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Four Points Sheraton Veracruz Hotel Boca del Rio
Four Points Sheraton Veracruz Boca del Rio
Hotel Four Points by Sheraton Veracruz Boca del Rio
Boca del Rio Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Rio
Four Points Sheraton Veracruz Hotel
Four Points Sheraton Veracruz
Hotel Four Points by Sheraton Veracruz
Four Points Sheraton Veracruz
Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Río
Four Points by Sheraton Veracruz Hotel Boca del Río

Frequently asked questions

Is free cancellation available at Four Points by Sheraton Veracruz?

Four Points by Sheraton Veracruz offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Veracruz?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Veracruz on May 3, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Four Points by Sheraton Veracruz?

This hotel is located in Boca del Río, a short 12-minute walk from Plaza Mocambo Veracruz and also 17 minutes on foot from Casino Codere Boca del Río. You'll also find Plaza Las Americas Shopping Mall and World Trade Center Veracruz within a short drive.

Will I be able to park at Four Points by Sheraton Veracruz?

Yes, valet parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at Four Points by Sheraton Veracruz?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Four Points by Sheraton Veracruz feature a casino at the property?

No, Four Points by Sheraton Veracruz doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Veracruz?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What amenities will couples enjoy at Four Points by Sheraton Veracruz?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and private picnics.

Does Four Points by Sheraton Veracruz have a hot tub?

No, but this hotel does have a sauna.

Does Four Points by Sheraton Veracruz have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Veracruz serves buffet breakfast each morning for a surcharge from its restaurant.

Will Four Points by Sheraton Veracruz allow pets to stay free of charge?

No, pets and service animals aren't allowed at Four Points by Sheraton Veracruz.

Does Four Points by Sheraton Veracruz have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Four Points by Sheraton Veracruz?

The closest major airport to Four Points by Sheraton Veracruz is General Heriberto Jara Intl. Airport (VER), which is 7.6 mi away (26 minutes by car).

Can I book a room with a balcony at Four Points by Sheraton Veracruz?

Yes, every guestroom at Four Points by Sheraton Veracruz comes with a balcony and some offer ocean or city views.

Four Points by Sheraton Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Roselyn

Business traveler
Liked: Cleanliness, staff & service, amenities
Todo esta limpió, personal muy muy amable, muy cerca de plazas comerciales y playas Lo único malo son las almohadas no se puede descansar en absoluto
Stayed 1 night in Jan 2026

8/10 Good

Roselyn

Stayed 1 night in Jan 2026

6/10 Okay

Ricardo Eduardo Banos

Liked: Staff & service
Disliked: Property conditions & facilities
Only problem with this was I found three bugs in the room in different parts. One next to my bed, one in the curtains and the last one in the second room (after being moved from the first one because of the first bugs) in the shower. So, two rooms.. bugs in both. That's not bad luck. I was only there for a few nights so decided to wing it cause I didn't have money to move last minute to a better hotel. The room, hotel and staff were all great after that initial shock. Living in an area like Veracruz where bugs are aplenty. I'd expect them to check and treat the rooms more often. Again, bugs in two rooms in separate (high) floors, is no coincidence. I don't know if i'll ever stay here again. Unfortunately, bugs are the one thing I'm most concerned about when traveling.
Stayed 2 nights in Oct 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto y el hotel muy bien solo dejando ciertos detalles que tiene
Stayed 3 nights in Dec 2025

8/10 Good

Vladimir

Stayed 1 night in Dec 2025

8/10 Good

Ricardo

Liked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Raquel

Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriela

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service
This hotel is quaint and a little older than other properties in the area, but the staff and service are impeccable. It's really well-situated, and the breakfast buffet is pretty great. For the value ,you're getting a good, restful stay.
Stayed 6 nights in Nov 2025

10/10 Excellent

NESTOR FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and the staff were very helpful good location to go shopping and near by restaurants. Also you have hotel restaurant with excellent food.
Stayed 4 nights in Nov 2025

2/10 Terrible

MARCO

Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Everyone was nice and helpful
Stayed 1 night in Oct 2025

6/10 Okay

Kristen

Liked: Cleanliness, property conditions & facilities
I was happy to receive an upgrade from a partial ovean view to a full ocean view. Aside from that the room didn't have a mini fridge, the front desk wasn't quite as accommodating/friendly as I would have expected...we also found the bed and pillows weren't very comfortable and the shower needed better water containment as we had issues with water leaking out.
Stayed 3 nights in Sep 2025

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed with soft mattress
Stayed 1 night in Sep 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 4 nights in Sep 2025

2/10 Terrible

Ivonne

Stayed 3 nights in Aug 2025

10/10 Excellent

rene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Aug 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rodolfo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, at a great place
Stayed 3 nights in Jun 2025

10/10 Excellent

Greta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy cerca de los centros comerciales y varios restaurantes. Muy conveniente
Stayed 2 nights in Jul 2025

8/10 Good

Gustavo

Traveled with group
Hotel is in a central location with many restaurants and shopping
Stayed 7 nights in Jun 2025

2/10 Terrible

Mark

Stayed 3 nights in Apr 2025

10/10 Excellent

Karina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hotel, excelente servicio, definitivamente volveré
Stayed 1 night in Apr 2025

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