Great service ... The hotel is beautiful
We had a pleasant comfortable stay. Pool staff were great helping us inflate our pool toys! Breakfast Buffet is always delicious. Love the modern decor lobby.
Beautiful hotel, excellent service! My mom and I only drink decaf (which they dont have unless you ask for it) and every morning by the time we would arrive to take our breakfast our Waiter "Miguel" had a coffee mug ready for us !!!.. I would definitely come back!! My 2 young kids had an amazing time. All the staff was very kind and would resolve any question/need immediately.
Awesome hotel, great food, service, best place to stay in Veracruz
Super nice ....I love this hotel , I recommend to anyone to stay here is really good for families
This is a family hotel with kids, not for young couples. Rooms have nice view and pretty good size. 10 minutes away from the city center by taxi.
Plaza Las Americas Shopping Mall is within a mile (2 km) of Grand Fiesta Americana Veracruz, and other popular sites like World Trade Center Veracruz are within a couple of miles (3 km). This 233-room, 4.5-star resort welcomes guests with 2 restaurants, an outdoor pool, and an indoor pool.
Enjoy dining at one of 2 onsite restaurants including Arantzia, which specializes in local and international cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to noon.
All 233 air-conditioned rooms provide minibars, free bottled water, and safes. 55-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include phones, ironing boards, and desks.
Grand Fiesta Americana Veracruz features an indoor pool, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 480 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a fitness center, a sauna, and free WiFi in public areas.
Great service ... The hotel is beautiful
We had a pleasant comfortable stay. Pool staff were great helping us inflate our pool toys! Breakfast Buffet is always delicious. Love the modern decor lobby.
Thank you for taking the time to respond to our service survey, we are pleased that we have met your expectations of hospitality and are glad to serve you. I reiterate his appreciable orders and nothing would give us more pleasure that to receive him again in the future.
Estimado/a: Gracias por el tiempo dedicado a la encuesta de satisfacción, nada nos daría más gusto que volver a recibirle con la finalidad de crear momentos memorables. Esperamos su pronto regreso a esta, su casa.Saludos y Éxito.
Buenos días. Gracias por el tiempo dedicado a la encuesta de satisfacción, nada nos daría más gusto que volver a recibirle con la finalidad de crear momentos memorables. Esperamos su pronto regreso a esta, su casa. Saludos y Éxito. JOSE JORGE GALVAN DIRECTOR DE HOTEL FIESTA AMERICANA VERACRUZ
Beautiful hotel, excellent service! My mom and I only drink decaf (which they dont have unless you ask for it) and every morning by the time we would arrive to take our breakfast our Waiter "Miguel" had a coffee mug ready for us !!!.. I would definitely come back!! My 2 young kids had an amazing time. All the staff was very kind and would resolve any question/need immediately.
Good afternoon. We are so glad, because your stay with us was pleasant. We will share your comment with all our staff, and specially Miguel. We hope to see you soon. Best regards
Awesome hotel, great food, service, best place to stay in Veracruz
I want to thank you for take some time to answer our e-survey and let us know your opinion. We are taking action with your comments.
Super nice ....I love this hotel , I recommend to anyone to stay here is really good for families
Dear Elsa, It is a great joy that you let us know your stay with us was pleasant and we would be honored to have you back in this, your home. Cordially.
This is a family hotel with kids, not for young couples. Rooms have nice view and pretty good size. 10 minutes away from the city center by taxi.
Dear Guest I want to thank you for take some time to answer our e-survey and let us know your opinion. We are taking action with your comments. José Jorge Galván Managing Director Fiesta Americana Veracruz
Good Afternoon. We hope to see you as soon as possible. Best regards.