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Collection O Hotel Mocambo, Boca del Río

3.5 star property

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Photo gallery for Collection O Hotel Mocambo, Boca del Río

2 indoor pools, 2 outdoor pools, open 7:00 AM to 10:00 PM, sun loungers
Terrace/patio
Interior detail
Terrace/patio
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Calz. Adolfo Ruiz Cortinez #4000, Col. Mocambo, Boca del Río, VER, 94298
  • Place, Plaza Las Americas Shopping Mall
    ‪5 min walk‬
  • Place, Mocambo Beach
    ‪7 min walk‬
  • Place, World Trade Center Veracruz
    ‪7 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets, alarm clocks

Superior Room

  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Pool View

Standard Room, Pool View | Free WiFi, bed sheets, alarm clocks

Standard Room, Pool View

7.2 out of 10
Good
(5 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View | Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds, Pool View

7.6 out of 10
Good
(11 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Ocean View

Free WiFi, bed sheets, alarm clocks

Superior Double Room, Ocean View

7.6 out of 10
Good
(7 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Free WiFi, bed sheets, alarm clocks

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 416 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free WiFi, bed sheets, alarm clocks

Deluxe Room, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 416 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(6 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (With View)

Free WiFi, bed sheets, alarm clocks

Superior Room (With View)

9.0 out of 10
Wonderful
(4 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Free WiFi, bed sheets, alarm clocks

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | Free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Double Beds, Ocean View

  • 208 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Four beds)

Standard Room (Four beds) | Free WiFi, bed sheets, alarm clocks

Standard Room (Four beds)

  • 208 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

About the neighborhood

Boca del Río

Located in Mocambo, Collection O Hotel Mocambo, Boca del Río is within a 10-minute walk of popular sights such as Mocambo Beach and Andamar Lifestyle Center. This 70-room, 3.5-star hotel has 2 indoor and 2 outdoor pools, along with a restaurant.

What's nearby

  • Plaza Vela - 1 min walk - 0.1 miles
  • Plaza Las Americas Shopping Mall - 5 min walk - 0.3 miles
  • Mocambo Beach - 7 min walk - 0.4 miles
  • World Trade Center Veracruz - 7 min walk - 0.4 miles
  • Andamar Lifestyle Center - 7 min walk - 0.4 miles

Getting around

  • Veracruz Central Station - 23 min drive
  • General Heriberto Jara Intl. Airport (VER) - 21 min drive

Restaurants

  • ‪El Café Palacio by Bola de Oro - ‬6 min walk
  • ‪Villa Rica - ‬5 min walk
  • ‪La Parroquia de Veracruz - ‬8 min walk
  • ‪Claps Canta Bar - ‬2 min walk
  • ‪La Pizza di Marco - ‬8 min walk

About this property

Collection O Hotel Mocambo, Boca del Río

Guests of Collection O Hotel Mocambo, Boca del Río have access to 2 indoor pools, 2 outdoor pools, and a children's pool. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Other amenities at this beach hotel include free WiFi in public areas, express check-out, and a terrace.
Guests can stay connected with free WiFi. Free toiletries are also available.
2 outdoor swimming pools and 2 indoor swimming pools are on site. Other recreational amenities include a children's pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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8.8 out of 10, Excellent, 1,569 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 230 for adults and MXN 170 for children
  • A restaurant

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 1935
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 230 for adults and MXN 170 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Mocambo
Hotel Mocambo Veracruz
Mocambo Veracruz
Hotel Mocambo Veracruz/Boca Del Rio, Mexico
Mocambo Hotel Boca Del Rio
Hotel Mocambo Veracruz Boca del Rio
Mocambo Veracruz Boca del Rio

Frequently asked questions

Is free cancellation available at Collection O Hotel Mocambo, Boca del Río?

Collection O Hotel Mocambo, Boca del Río provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do near Collection O Hotel Mocambo, Boca del Río?

This hotel is situated in Mocambo, just steps from Mocambo Beach, and within a 10-minute walk of World Trade Center Veracruz and Plaza Las Americas Shopping Mall. You'll also find Andamar Lifestyle Center and Plaza Vela less than a mile away.

Is there parking available at Collection O Hotel Mocambo, Boca del Río?

Yes, self parking is offered for free at the hotel.

Is there a spa at Collection O Hotel Mocambo, Boca del Río?

Spa services at the hotel include massages.

Does Collection O Hotel Mocambo, Boca del Río have a casino?

No, Collection O Hotel Mocambo, Boca del Río doesn't have a casino.

Is there an indoor pool at Collection O Hotel Mocambo, Boca del Río?

Yes, this hotel has 2 indoor pools along with 2 outdoor pools. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Collection O Hotel Mocambo, Boca del Río?

Couples staying at this hotel will appreciate amenities like 2 outdoor pools plus some guestrooms include pillowtop mattresses and ocean views.

Are there hot tubs at Collection O Hotel Mocambo, Boca del Río?

No, this hotel doesn't have a spa tub.

Does Collection O Hotel Mocambo, Boca del Río have a restaurant with a breakfast menu?

Yes, Collection O Hotel Mocambo, Boca del Río serves buffet breakfast each morning for a surcharge from its restaurant.

Does Collection O Hotel Mocambo, Boca del Río allow pets to stay free of charge?

No, pets and service animals aren't allowed at Collection O Hotel Mocambo, Boca del Río.

Are there connecting rooms at Collection O Hotel Mocambo, Boca del Río?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Collection O Hotel Mocambo, Boca del Río?

The closest major airport to Collection O Hotel Mocambo, Boca del Río is General Heriberto Jara Intl. Airport (VER), which is 6.6 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Collection O Hotel Mocambo, Boca del Río?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy ocean or garden views.

Collection O Hotel Mocambo, Boca del Río Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 352 out of 839 reviews
Rating 8 - Good. 280 out of 839 reviews
Rating 6 - Okay. 106 out of 839 reviews
Rating 4 - Poor. 59 out of 839 reviews
Rating 2 - Terrible. 42 out of 839 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

6/10 Okay

Debbie

Liked: Amenities
Most of the staff was very friendly. It is a beautiful looking hotel, but it is older and needs a little bit of work. There are also a ton of stairs. Everywhere. The outdoor pool is huge, great for swimming laps. They’re actually two indoor and two outdoor pools. It is walkable to a large modern mall.
The hotel from the beach.
The outdoor swimming pool at night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucrecia, Los Gatos

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is my best please to stay an Veracruz
Stayed 3 nights in Jul 2025

10/10 Excellent

Tomas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great period architecture. The staff is very friendly and helpful
Stayed 3 nights in Nov 2025

6/10 Okay

Felix

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolute have to avoid if you have any kind of mobility limitation, olders adults and childrens. Property have zillions stairs to move any place throughout the building. The only one floor elevator from the entrance to lobby DO NO HAVE INTERIOR DOORS!! AND EXTERIOR DOORS CAN BE OPEN ANY TIME THE ELEVATOR IS NOT IN THE FLOOR!! NOTE: Otherwise the property is a historic unique place whit lovely architecture design.
Stayed 2 nights in Nov 2025

10/10 Excellent

Debora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, with an amazing view and easy access to the beach. It also has 2 beautiful pools.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Soledad Gabriela

Stayed 1 night in Oct 2025

10/10 Excellent

Annette

Stayed 1 night in Sep 2025

2/10 Terrible

ramiro flores

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities
Beautiful views, friendly staff, gorgeous pools and a great buffet breakfast
Stayed 4 nights in Jul 2025

2/10 Terrible

Paola

Business traveler
Disliked: Cleanliness
Quiero mi reembolso tuve que salirme una hora después de hacer check Inn por el mal estado del hotel, me cambiaron 2 veces de habitación y cada vez era peor , la publicidad es engañosa
Stayed 1 night in Jun 2025

8/10 Good

Cristal

Stayed 2 nights in May 2025

8/10 Good

Rosana, San Diego

Traveled with family
Liked: Staff & service, amenities
A pleasant weekend stay. The air conditioner could of cooled off the room faster but it needed time. Spacious rooms. No safety box. Loved the pools and views..
Stayed 3 nights in May 2025

4/10 Poor

eduardo gaytan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I believe this hotel had his glorious days back in the 50’s , far from today conditions, even that the administration is remodeling room by room , it’s still far from modern days, WIFI sucks, the mattress are solid rocks…. Other than that I would recommend to stay in another hotel if you really want comfort, I found really rude to charge in advance when you do check in……. In this case you will pay what you get….. I definitely don’t recommend it.
Stayed 3 nights in Mar 2025

4/10 Poor

LYA

Stayed 4 nights in Feb 2025

6/10 Okay

Nayeli

Business traveler, Traveled with family
Liked: Staff & service
Pros: - Next to the beach Cons: - The rooms did not have any kind of small appliances (ie. mini fridge, coffee maker, etc) - The room were dirty - The sheets smelled of sweat/dirt as if they were not properly washed - The bathroom door did not properly worked - The restaurant was part of the hotel but you could not order from it for room service - The Jacuzzi/Spa water was dirty - The "clean" white towels were grey - The bathroom really smell like sewage. It stop working was not repaired till a day later. - They did not have many extras What was offered for the price was not really worth it. I would recommend that they better soap for the laundry. Provided proper maintenance to the rooms. This hotel shows it's age, it's charming and looks nice but it does not feel like the luxury hotel it tries to sell itself as. It feels more like it uses it's claim to fame from the past to justify the "luxury". Next time we visit the area will probably be staying at the holiday inn 5 blocks down the road instead.
Stayed 3 nights in Feb 2025

8/10 Good

Luis

Stayed 1 night in Feb 2025

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dolores Maria

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Supwr friendly staff. Very accessible and accommodating.
Stayed 3 nights in Jan 2025

8/10 Good

Josué R.

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hay muchísimas escaleras, solamente así se accede a la mayoría de habitaciones, cruzando un montón de escaleras. De ahí en más todo excelente
Stayed 5 nights in Oct 2024

4/10 Poor

Rodolfo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Leidia diyitsa

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Jose, Medford

Disliked: Cleanliness, property conditions & facilities
Old
Stayed 4 nights in Jun 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

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