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EMS Hotels Boca del Río

3.0 star property
Hotel with an outdoor pool, near Veracruz Aquarium

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Photo gallery for EMS Hotels Boca del Río

Balcony
Front of property
Balcony
Deluxe Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets
Balcony

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Calle Doce No. 22, Boca del Río, VER, 94294
  • Place, Veracruz Aquarium
    ‪3 min drive‬
  • Place, Plaza Las Americas Shopping Mall
    ‪4 min drive‬
  • Place, World Trade Center Veracruz
    ‪4 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪13 min drive‬

Room options

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Basic Double Room, 2 Double Beds

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 2 Double Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Boca del Río

Veracruz Aquarium is within 2 miles (3 km) of EMS Hotels Boca del Río while other popular attractions such as Veracruz Harbour are within 3 miles (5 km). This 28-room, 3-star hotel welcomes guests with a coffee shop/cafe, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza Mocambo Veracruz - 17 min walk - 0.9 miles
  • Veracruz Aquarium - 3 min drive - 2.1 miles
  • Plaza Las Americas Shopping Mall - 4 min drive - 2.1 miles
  • World Trade Center Veracruz - 4 min drive - 2.3 miles
  • Veracruz Harbour - 6 min drive - 3.7 miles

Getting around

  • Veracruz Central Station - 15 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪La Parrilla Veracruzana - ‬3 min walk
  • ‪El Muelle Del Bule-bar - ‬2 min walk
  • ‪La Cerveceria del Puerto - ‬3 min walk
  • ‪PH - ‬3 min walk

About this property

EMS Hotels Boca del Río

Hotel with an outdoor pool, near Veracruz Aquarium
Guests of EMS Hotels Boca del Río enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. Free offsite parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can enjoy flat-screen TVs and stay connected with free WiFi.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 350 per accommodation, per stay
  • Dogs and cats only
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 350 per accommodation, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Real de Boca
Real de Boca Hotel
Hotel Real De Boca Veracruz/Boca Del Rio, Mexico
Real Boca Hotel Boca del Rio
Real Boca Hotel

Frequently asked questions

Is free cancellation available at EMS Hotels Boca del Río?

EMS Hotels Boca del Río provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do close to EMS Hotels Boca del Río?

This hotel is located in Boca del Río, a short 14-minute walk from Estadio Universitario Beto Avila and also 17 minutes on foot from Plaza Mocambo Veracruz. You'll also find Veracruz Aquarium and Plaza Las Americas Shopping Mall within a short drive.

Is parking available on site at EMS Hotels Boca del Río?

Yes, there is a garage though parking is limited.

Does EMS Hotels Boca del Río have a casino at the property?

No, EMS Hotels Boca del Río doesn't have a casino.

Is there an indoor pool at EMS Hotels Boca del Río?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about EMS Hotels Boca del Río?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a café plus some guestrooms include minibars.

Are there hot tubs at EMS Hotels Boca del Río?

No, this hotel doesn't have a spa tub.

Does EMS Hotels Boca del Río feature a restaurant that includes a breakfast menu?

No, EMS Hotels Boca del Río doesn't have a restaurant that serves breakfast.

Does EMS Hotels Boca del Río allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at EMS Hotels Boca del Río for a fee of MXN 350 per accommodation, per stay.

Does EMS Hotels Boca del Río have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to EMS Hotels Boca del Río?

The closest major airport to EMS Hotels Boca del Río is General Heriberto Jara Intl. Airport (VER), which is 8.5 mi away (28 minutes by car).

Are there rooms with balconies at EMS Hotels Boca del Río?

No, you won't find guestrooms with balconies at EMS Hotels Boca del Río.

Reviews

EMS Hotels Boca del Río Reviews

6.6

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 41 out of 192 reviews
Rating 8 - Good. 56 out of 192 reviews
Rating 6 - Okay. 42 out of 192 reviews
Rating 4 - Poor. 24 out of 192 reviews
Rating 2 - Terrible. 29 out of 192 reviews

Reviews

6/10 Okay

Maria

Liked: Staff & service
Old fashion property
Stayed 2 nights in Jun 2024

2/10 Terrible

Virginia

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

Virginia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Ruben Lozano

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great, really ckose to many restaurants and close to the beach, thanks
Stayed 2 nights in Feb 2023

2/10 Terrible

Oswaldo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience!! I have traveled a lot and this hotel is by far is the worst. I never complain but I don’t want anybody else to go through seme experience I did, please don’t go there
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

8/10 Good

davidmartin, Orange Walk Town Belize

Traveled with family
Liked: Cleanliness
Nice location, I liked the convenience of a downstairs drive in park area with the register desk close by,
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Perfect for fast travelers that just need a place to stay, not good for family trips.
Stayed 1 night in Dec 2018

4/10 Poor

Ralph O, Texas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very noise

There were noisy groups in the hallway at midnight and nobody to tell them to keep quiet. I had a 3 night reservation and move out at the following day. I didn't get my money back but was much better to stay out. Too small elevator (2 people without luggage) and too small stairs. Staff very friendly. I suppose "if you pay peanuts you'll get monkeys" Not a clean aspect in the neighborhood
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE STAFF

INTERESTING HOTEL. I DID NOT HAVE OCEAN VIEW BUT IT WAS OK. MANY POLICE OUTSIDE SO IT WAS PRETTY SECURE. WOULD RECOMMEND TO OTHERS.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

6/10 Okay

JR, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and practical place

Close to the beach, restaurants and gigantic hypermarket to get food for the fridge in the room. Covered parking. Next to a police station, and therefore extremely safe. I arrived two days after the Fernand storm and elevators were not working. Very helpful staff carried my bags to the third floor in no time. If you are looking for a hotel to crash while having a good time in Veracruz and Boca del Río, this is good.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

ULISES PÉREZ

Stayed 1 night in Jul 2025

6/10 Okay

Carla

Traveled with partner
No me gustó que al estar en reparación no se veía en muy buenas condiciones. Paredes un poco húmedas. El cuarto estuvo bien
Stayed 2 nights in May 2025

2/10 Terrible

Kenia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegué sábado en la noche y me indicaron que no tenían habitaciones disponibles (cuando yo ya había hecho mi reservación por Expedia y el cobro se había realizado) pedí hablar con un gerente o alguien que me pudiera resolver y la recepcionista me decía que no, que ellos habían cancelado la reservación (no me llegó ninguna notificación) me comunicó por teléfono con otra de sus compañeras y me decía que seguramente al mismo tiempo que reserve, habían dado la última habitación, pedí reembolso y me comentaban que lo iban a ver el lunes (era sábado) le pregunté entonces qué hacía esa noche? A donde iba? Que no era la única inconforme pues había otra señora también molesta porque el aire acondicionado de su habitación no servía y estaba pidiendo reembolso, ambas esperábamos una solución ya que nos cobraron algo que no ofrecieron, al final me dieron una habitación (no que no tenían?) pero ya eran las 2 de la mañana del domingo, uno busca ir a descansar y no espera que pasen estas situaciones tan desagradables.
Stayed 1 night in Apr 2025

8/10 Good

BLANCA HIZEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Marcos Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

MARIO

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
TODO MUY BIEN, PERO UNA HABITACION SIN VENTANAS PARECIA RECLUSORIO UN CUARTO DOS CAMAS Y SIN LUZ EXTERIOR Y SIN CABLE SOLO SE VEIAN DOS CANALES, MUY PEQUEÑA LA HABITACION LA VERDAD
Stayed 2 nights in Feb 2024

2/10 Terrible

José de Jesús

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hotel de todo Veracruz

Tenía humedad la habitación el refri estaba completamente oxidado , holia feo el aire no funcionaba correctamente todo era terrible
Stayed 1 night in Sep 2023

6/10 Okay

MARCO A.

Traveled with family
Liked: Cleanliness, room comfort
Me fue bien, en general, al hotel le hacen falta servicios como frigobar en el cuarto, algún restaurante aunque pequeño pero se agradecería y alguna que otra amenidad!!
Stayed 3 nights in Jul 2023

6/10 Okay

Roberto

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort

No recomendable

Publicidad engañosa en fotos. La verdad un hotel muy descuidado y de mala calidad.
Stayed 1 night in Jul 2023

8/10 Good

bernardo rafael

Stayed 1 night in Jun 2023

2/10 Terrible

JUDITH

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Las instalaciones en muy mal estado, poca flexibilidad al chekinn, no proporcionan las toallas suficientes, la llave del lavabo estaba oxidada, el lavabo tapado, la regadera se quedaba sin agua de repente, la ventana del baño no tenía seguro o más bien estaba roto, los espejos de la habitación estaba muy sucios, muy mal en general
Stayed 3 nights in May 2023

10/10 Excellent

JAVIER

Stayed 1 night in Apr 2023