6/10 Okay
Jerry C., Bedford
Nov 10, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The hotel shows a very, very nice facility. The facility by itself is clean very well. Maintain has good location. The valet parking stuff was very polite, but I will say that the waitresses they need to have a little bit better. Customer service the front desk as well, it was not very polite so in my opinion, the hotel by its name, Camino Real is a name that has a legacy of good customer service is it it’s a good it’s a good chain hotels, but unfortunately, with a few elements like the front desk was not very polite not very helpful and the waitresses at the swimming pool especially they were very pushy very to borderline rude good morning no thank you please nothing is very mechanical so we don’t expect that from a nice chain of hotels like Camino Real is my own opinion. The hotel is wonderful, but we should have a better training on customer service for for the staff not the parking Ballet no parking by no means but Most of the other one they should
Jerry C.
Stayed 1 night in Nov 2025
