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Hyatt Place Vancouver/Metrotown

Property class: 3

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Photo gallery for Hyatt Place Vancouver/Metrotown

A high-rise building with multiple balconies, surrounded by a cityscape.
A hotel room with a bed, desk, chair, and a large window.
A modern high-rise building with multiple floors, large windows, and a prominent glass facade.
A woman running on a treadmill in a gym with large windows and exercise equipment.
A modern office space with a desk, computer, and a person working.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4498 beresford st, BURNABY, BC, V5H 3C6
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Crystal Mall
    ‪6 min walk‬
  • Place, Central Park
    ‪10 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed, Roll-in Shower (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (High Floor, Sitting Area)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed, Corner (High Floor, Sitting Area)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Corner (2 Queen Beds & 1 Sofa Bed)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, Corner (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (High Floor)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Corner (High Floor, 2 Queen Beds & 1 Sofa Bed)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, Corner (High Floor, 2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Sitting Area)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (Sitting Area)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor, Sitting Area)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (High Floor, Sitting Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Burnaby

Located in Metrotown within a 5-minute walk of Metropolis at Metrotown, Hyatt Place Vancouver/Metrotown is within a 15-minute stroll of Crystal Mall. This 3-star hotel has 159 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Metropolis at Metrotown - 1 min walk - 0.1 miles
  • Crystal Mall - 6 min walk - 0.3 miles
  • Central Park - 10 min walk - 0.6 miles
  • Swangard Stadium - 5 min drive - 1.4 miles
  • British Columbia Institute of Technology - 7 min drive - 1.6 miles

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪KFC - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪A&W - ‬3 min walk

About this property

Hyatt Place Vancouver/Metrotown

Hyatt Place Vancouver/Metrotown features a 24-hour gym, free WiFi in public areas, and a business center. Self parking is available for CAD 27 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a vending machine.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and pay movies. Bathrooms have hair dryers and designer toiletries. Coffee makers, safes, and ironing boards are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Hilton Vancouver Metrotown
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  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
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The price is $200
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 27 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 10.50 to 10.50 for adults and CAD 10.50 to 10.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SoBu: The Social Corner

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately CAD 10.50 to 10.50 for adults, and CAD 10.50 to 10.50 for children
  • Covered self parking fee: CAD 27 per day
  • Pet fee: CAD 50 per accommodation, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see within easy reach of Hyatt Place Vancouver/Metrotown?

This hotel is situated in Metrotown within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. You'll also find Grand Villa Casino Hotel and Conference Centre and Commercial Drive within a short drive.

How much does it cost to stay at Hyatt Place Vancouver/Metrotown?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Vancouver/Metrotown on Nov 9, 2026 start from $207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hyatt Place Vancouver/Metrotown?

Yes, covered parking is offered for CAD 27 per day. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hyatt Place Vancouver/Metrotown include a casino at the property?

No, Hyatt Place Vancouver/Metrotown doesn't have a casino.

Is there an indoor pool at Hyatt Place Vancouver/Metrotown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hyatt Place Vancouver/Metrotown?

Couples staying at this hotel will appreciate amenities like streaming services as well as a restaurant and a bar/lounge.

Are there hot tubs at Hyatt Place Vancouver/Metrotown?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Vancouver/Metrotown feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Vancouver/Metrotown serves self-serve breakfast for a surcharge each morning at SoBu: The Social Corner.

Does Hyatt Place Vancouver/Metrotown allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Vancouver/Metrotown for a fee of CAD 50 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Place Vancouver/Metrotown?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hyatt Place Vancouver/Metrotown?

The closest major airport to Hyatt Place Vancouver/Metrotown is Vancouver Harbour Flight Centre (CXH), which is 9.3 mi away (39 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 9.8 mi away (29-minute drive).

Are there rooms with balconies at Hyatt Place Vancouver/Metrotown?

No, there aren't any guestrooms with balconies at Hyatt Place Vancouver/Metrotown.

Hyatt Place Vancouver/Metrotown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 220 reviews
Rating 8 - Good. 35 out of 220 reviews
Rating 6 - Okay. 20 out of 220 reviews
Rating 4 - Poor. 6 out of 220 reviews
Rating 2 - Terrible. 6 out of 220 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff! Very close to SkyTrain and easy to get to Downtown. Clean and comfortable room at an affordable price.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience of the stay. Good location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, housekeepers were amazing. Would stay at this hotel again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new place, friendly staff, great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Will stay again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, decent price.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly 5stars
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, excellent staff. Miguel was exceptionally helpful. However the train noise by the hotel was somewhat unsettling, slept with ear plugs..
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new very clean hotel. Staff was very friendly and professional.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very grateful to the staff at Hyatt Place. The room was great and the view from the upper floor was amazing. More importantly, while we were travelling recreationally, the staff were incredibly helpful with some technical help during an unexpected business emergency. We will stay there the next time we are in Burnaby.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in south Burnaby, Metrotown! Place looks brand new. The restaurant is top notch too and plenty of dinning options around too. Will come back again when in Vancouver area!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant experience at this hotel, it was clean and well organized, felt really warm and welcoming. The location was what really made the experience good as it was close to everything we needed, and the train is a min walk which was is convenient if you’re trying to get around with a car. Great hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this Hyatt! The location is excellent—it’s right across from the train station and a shopping mall, which made it incredibly easy to get around Vancouver. Hyatt never disappoints. The rooms are always clean, comfortable, and beautiful, and the customer service is consistently excellent. The staff was friendly and helpful throughout my stay. I would definitely stay here again and highly recommend it to anyone visiting Vancouver.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A++, clean, highly recommended
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Fine stay, liked the location next to the expo line. Rooms were quite bare, small closet, no drawers. A bit sparse for a 4 nite stay. Liked the location and parking.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve visited Vancouver 4 times in the last 4 months on business. I’ve stayed at 3 different hotels in the Metrotown area. The Hyatt was the nicest of the three. It was clean, modern and the staff were very friendly.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, this property was fantastic. It was right next to the train, the neighborhood was nice, the staff was wonderful, the food was great. The room was extremely clean. The property was spotless. The staff was helpful and were wonderful people. In all, my stay in BC was great and the room was a nice place to crash every night. Thanks to all the staff. <3
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hyatt Metrotown hotel is brand-new so it looks pristine (and even smells) like a very new and modern building!! The rooms feel like a modern condo with wraparound windows offering panoramic views!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property so much. It was a great day. Thank you so much.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and super luxurious room. Beautiful backlighting on bed. Convenient multiple outlet and usb outlets on top of floating nightstands. Really cool carpet in common hallways to suites. Staff were super friendly and kind.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all, the experience was great. With the exception of the additional parking charge. However, this seems to be the norm in the Lower Mainland now.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience was 100/100! From the moment we arrived, everything exceeded our expectations. The room was clean and well-maintained, and housekeeping did a great job keeping it spotless throughout our stay. We were fortunate to be given a room with an amazing city view, which made our stay even more special. The staff and reception team were friendly, approachable, and always willing to help. The location is absolutely perfect. The SkyTrain station is right in front of the hotel, making transportation incredibly convenient. There is also easy access to Metropolis at Metrotown, restaurants, shops, and other essential stores. Overall, this is the best hotel experience we’ve had in our two years in Canada. We would definitely stay here again and highly recommend it to anyone visiting Vancouver!
Stayed 5 nights in Jun 2026