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TownePlace Suites by Marriott New Hartford

3.0 star property

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Photo gallery for TownePlace Suites by Marriott New Hartford

Lobby sitting area
BBQ/picnic area
Free continental breakfast
Indoor pool
Smart TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4760 Middle Settlement Road, New Hartford, NY, 13492
  • Place, Sangertown Square
    ‪16 min walk‬
  • Place, Utica College
    ‪3 min drive‬
  • Place, Stanley Theater
    ‪6 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Smart TV, Netflix

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Smart TV, Netflix

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Smart TV, Netflix

Suite, 2 Bedrooms

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms (Hearing Accessible)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

New Hartford

Located within a mile (2 km) of Sangertown Square, TownePlace Suites by Marriott New Hartford is within 3 miles (5 km) of Utica College. This 95-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Sangertown Square - 16 min walk - 0.9 miles
  • Utica College - 3 min drive - 3.2 miles
  • Saranac Brewery - 5 min drive - 5.2 miles
  • Stanley Theater - 6 min drive - 5.4 miles
  • Turning Stone Casino - 17 min drive - 21.2 miles

Getting around

  • Utica Station - 12 min drive
  • Rome, NY (RME-Griffiss Intl.) - 19 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

TownePlace Suites by Marriott New Hartford

At TownePlace Suites by Marriott New Hartford, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, a meeting room, and express check-in.
Guests can expect free WiFi and Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Low-height counter and sink (36 inches high)
  • Low-height desk (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125.00 per pet, per stay
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott New Hartford Hotel
TownePlace Suites Marriott New Hartford
Towne Suites riott Hartford
TownePlace Suites by Marriott New Hartford Hotel
TownePlace Suites by Marriott New Hartford New Hartford
TownePlace Suites by Marriott New Hartford Hotel New Hartford

Frequently asked questions

Is free cancellation available at TownePlace Suites by Marriott New Hartford?

TownePlace Suites by Marriott New Hartford provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at TownePlace Suites by Marriott New Hartford?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott New Hartford on Apr 19, 2026 start from $187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around TownePlace Suites by Marriott New Hartford?

This hotel is located in New Hartford, close to Saranac Brewery, Utica Zoo, and Stanley Theater. You'll also find Sangertown Square and New Hartford Recreation Center within a short drive.

Is parking available on site at TownePlace Suites by Marriott New Hartford?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does TownePlace Suites by Marriott New Hartford feature a casino?

No, TownePlace Suites by Marriott New Hartford doesn't have a casino.

Is there an indoor pool at TownePlace Suites by Marriott New Hartford?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is TownePlace Suites by Marriott New Hartford good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and Netflix as well as an indoor pool.

Are there hot tubs at TownePlace Suites by Marriott New Hartford?

No, this hotel doesn't have a spa tub.

Does TownePlace Suites by Marriott New Hartford have a restaurant with a breakfast menu?

TownePlace Suites by Marriott New Hartford offers free continental breakfast though there is no restaurant.

Does TownePlace Suites by Marriott New Hartford allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at TownePlace Suites by Marriott New Hartford for a fee of USD 125.00 per pet, per stay.

Does TownePlace Suites by Marriott New Hartford have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to TownePlace Suites by Marriott New Hartford?

The closest major airport to TownePlace Suites by Marriott New Hartford is Rome, NY (RME-Griffiss Intl.), which is 13.9 mi away (19 minutes by car).

Are there rooms with balconies at TownePlace Suites by Marriott New Hartford?

No, there aren't any guestrooms with balconies at TownePlace Suites by Marriott New Hartford.

TownePlace Suites by Marriott New Hartford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 307 out of 492 reviews
Rating 8 - Good. 132 out of 492 reviews
Rating 6 - Okay. 27 out of 492 reviews
Rating 4 - Poor. 11 out of 492 reviews
Rating 2 - Terrible. 15 out of 492 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Christopher, Foxboro

Stayed 1 night in Jan 2026

4/10 Poor

Robert

Traveled with partner
Disliked: Property conditions & facilities
Room 409 - trap under bathroom sink was leaking. Manager brought towels, said she would have maintenance come to look at it. We went out at approx 1030am, returned at 330pm. Still leaking. Front desk said maintenance man out with flu will be back tomorrow-sorry. I HAD to ask for a room change. Seems to be a lack of concern for customer comfort. Very poorly run hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Timothy, Wayne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Anne M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We LOVE staying here. We usually stay in a suite with our daughter and granddaughter. Having 2 bedrooms and a central room is perfect! The pool is always welcoming, breakfast is probably the 6 year old's FAVORITE! Having a kitchen available is certainly helpful also with a 6 year old. Rooms are clean, comfortable and we stay here often!
Stayed 3 nights in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean but we had to go get our own towels. Otherwise everything was fine
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy in and out!
Stayed 2 nights in Oct 2025

4/10 Poor

Holly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not far from anywhere i wanted to be
Stayed 3 nights in Sep 2025

2/10 Terrible

jennifer

Stayed 2 nights in Sep 2025

10/10 Excellent

Cordell

Stayed 2 nights in Sep 2025

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good average hotel and no complaints
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Carol

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Misleading description of the room

Booked a one bedroom suite with a sleeper sofa for three adults. Turned out the king bed was not in a separate bedroom. The sleeper sofa was positioned to open up against the foot of the bed so very inconvenient for everyone. Hotels.com may be responsible for the inaccuracies - seems to have gone downhill in the last few years.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Room was very clean and spacious. Multiple restaurants ans shopping just minutes down the road.
Stayed 2 nights in Aug 2025

4/10 Poor

Shannon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Worst matttess ive ever attempted to sleep on. The floor would have been more comfortable. Fridge was warm when I arrived and several of my items went bad before it got cold.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the layout of the 2 bd suite. Comfortable and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 20 some hotels on our Colossus of Roads Trip and this was either the Best or in the top three. The room was perfect four our group of four — two bedrooms with great beds and pillows, a kitchen and sitting area, three TVs and so many plugins at bedside. Breakfast was great, there were plenty of choices (including Nutella) and if you didn’t get everything charged in your room, there were more plugins in the breakfast tables!
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place, clean and safe. We stay yearly
Stayed 1 night in Mar 2025

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jul 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 2 nights in Jun 2025

8/10 Good

Adrienne

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Place was great except there was mold on the pillows.
Stayed 1 night in Jun 2025

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