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Quality Inn & Suites New Hartford - Utica

2.5 star property
Hotel in New Hartford with free breakfast and a fitness center

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Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Reception
Free daily continental breakfast
Lobby
Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, New Hartford Recreation Center
    ‪6 min walk‬
  • Place, Utica College
    ‪2 min drive‬
  • Place, Sangertown Square
    ‪2 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

New Hartford

Within a short walk of New Hartford Recreation Center, Quality Inn & Suites New Hartford - Utica is within 2 miles (3 km) of Utica College. This 65-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • New Hartford Recreation Center - 6 min walk - 0.4 miles
  • Utica College - 2 min drive - 1.8 miles
  • Sangertown Square - 2 min drive - 1.8 miles
  • Stanley Theater - 5 min drive - 4.1 miles
  • Turning Stone Casino - 19 min drive - 22.6 miles

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪The Beer Hub - ‬3 min drive
  • ‪Raspberries - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Pizza Boys - ‬2 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and a fitness center
Guests of Quality Inn & Suites New Hartford - Utica enjoy features like a gym, free WiFi in public areas, and an arcade/game room. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a vending machine and a garden.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other standard amenities include coffee makers, free long-distance calls, and free local calls.
Recreational amenities at the hotel include a fitness center.

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7.2 out of 10, Good, 1,000 reviews
$102 nightly
The price is $116
Dec 28 - Dec 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites New Hartford - Utica?

Quality Inn & Suites New Hartford - Utica offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see around Quality Inn & Suites New Hartford - Utica?

This hotel is located in New Hartford within a short 8-minute walk of New Hartford Recreation Center. You'll also find Saranac Brewery and Utica Zoo within a short drive.

Is parking available on site at Quality Inn & Suites New Hartford - Utica?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Quality Inn & Suites New Hartford - Utica feature a casino?

No, Quality Inn & Suites New Hartford - Utica doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites New Hartford - Utica?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Quality Inn & Suites New Hartford - Utica?

Couples will appreciate amenities like free breakfast, a garden, and a 24-hour front desk at this hotel.

Does Quality Inn & Suites New Hartford - Utica have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites New Hartford - Utica feature a restaurant that includes a breakfast menu?

Quality Inn & Suites New Hartford - Utica offers free continental breakfast each morning though there is no restaurant.

Does Quality Inn & Suites New Hartford - Utica allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn & Suites New Hartford - Utica for a fee of USD 30.00 per pet, per night. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Quality Inn & Suites New Hartford - Utica?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Quality Inn & Suites New Hartford - Utica?

The closest major airport to Quality Inn & Suites New Hartford - Utica is Rome, NY (RME-Griffiss Intl.), which is 14.9 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Quality Inn & Suites New Hartford - Utica?

No, you won't find guestrooms with balconies at Quality Inn & Suites New Hartford - Utica.

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 228 out of 698 reviews
Rating 8 - Good. 189 out of 698 reviews
Rating 6 - Okay. 126 out of 698 reviews
Rating 4 - Poor. 69 out of 698 reviews
Rating 2 - Terrible. 86 out of 698 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind, cordial, patient, and knowledgeable. I was pleasantly surprised at everything that was available. The room was very clean and had everything I needed. I did not expect so much at such a reasonable cost. Now that I know that they have a dog room, I’ll bring mine along next time I’m there!
Stayed 1 night in Dec 2025

10/10 Excellent

PETER

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming in from out of town for a wedding, we needed an early check-in. I called the night before to confirm and upon arrival, even though we were even earlier than expected, the front desk was happy to accommodate us. Hotel room was perfectly adequate - clean, quiet, and worth the price! Staff was friendly and welcoming. We would stay here again!
Stayed 1 night in Nov 2025

4/10 Poor

JOSE

Business traveler, Traveled with partner
The bathroom, in particular, could use an update. There are several things that are already outdated. The room itself is quite nice. The bed is good, but the pillows aren’t very comfortable. The location is fine. Everything else is acceptable.
Stayed 3 nights in Nov 2025

8/10 Good

JOSE

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The menu is quite limited. The location is good — it’s very quiet. The staff is very friendly, although they won’t clean your room unless you ask them to.
Stayed 5 nights in Oct 2025

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Penni

Stayed 1 night in Sep 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't do it

A total slum - seriously! No elevator. The room is nasty. the furniture is decrepit and falling apart. I was afraid to sit on the sofa because it's filthy. Had to stay the night because it was late & had children with me. Went down for breakfast and we were locked out of the room - so had to go back up & down stairs. Parking lot & outdoor area feel unsafe.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Lydia

Traveled with family
Liked: Staff & service
Comfortable bed with fridge and microwave. New hairdryer and bathroom mirror. Some dust bunnies on the walls, thin towels with stains . Very loud from neighboring rooms/slamming doors in the middle of the night.
Stayed 2 nights in Sep 2025

6/10 Okay

Valerie, Maywood

Liked: Cleanliness, staff & service, property conditions & facilities
Thin walls, heard dog barking and load tv or conversations late at night.
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Stayed 3 nights in Sep 2025

8/10 Good

Rudolph

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Fair
Stayed 2 nights in Sep 2025

6/10 Okay

Dennis

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is only average, the breakfast is very limited and the amenities are below expectations. If I had to do it again I would spend a few more dollars and book a better property.
Stayed 3 nights in Sep 2025

8/10 Good

Brennan

Liked: Cleanliness, amenities
Its all good
Stayed 2 nights in Sep 2025

2/10 Terrible

Krysten

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend, the manager was very rude. Told us we could not stay here with our kids. Weird symbols on some of the doors in red- as a woman with kids this was a red flag. Sounded like an exorcist was happening in one of the rooms. Manager did not seem worried at all. Beds are on metal frames, smelt like cheap purple fabuloso. Which to me they’re just trying to make it smell like it’s clean rather than taking the time to properly clean
Stayed 1 night in Sep 2025

2/10 Terrible

Courtney

Stayed 1 night in Sep 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

richard

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good for the money

Older well kept hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really economical hotel with conscientious staff.

Very thoughtful manager and staff actively seeking input on how to improve environment.
Stayed 3 nights in Sep 2025

10/10 Excellent

JUDY, Russells Point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice breakfast
Stayed 1 night in Sep 2025

4/10 Poor

Jeff

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Amy C

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff. The hotel is old with limited renovations in progress; overall, a bit grim with a questionable location.
Stayed 1 night in Sep 2025

8/10 Good

laurie, Harborcreek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some construction going on that we weren’t aware of, but staff was polite and our room was clean. We were able to get to various locations that were in the area with ease.
Stayed 2 nights in Aug 2025

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