Quality Inn & Suites New Hartford - Utica

2.5 star property
Hotel in New Hartford with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Hartford - Utica

Relax in a comfortable seating area with sofas and a small table, featuring a fireplace and a modern kitchen in the background.
Stunning hallway with high ceilings, light fixtures, and framed artworks.
Cozy up by the fireplace in this inviting living room, featuring a fireplace, comfortable seating, and a stylish herringbone-patterned floor.
Relax in a stylish room with a large bed, bedside table, and bathroom featuring a sink, mirror, and towel rack.
Guests enter a stylish lobby with a reception desk and two doors leading to guest rooms, featuring a geometric tile floor and recessed lighting.

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Utica College
    ‪2 min drive‬
  • Stanley Theater
    ‪5 min drive‬
  • Utica Zoo
    ‪6 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪22 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

New Hartford

Within a short walk of New Hartford Recreation Center, Quality Inn & Suites New Hartford - Utica is within 2 miles (3 km) of Utica College. This 65-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Utica College - 2 min drive - 2.1 miles
  • Saranac Brewery - 5 min drive - 3.9 miles
  • Utica Memorial Auditorium - 5 min drive - 4.1 miles
  • Stanley Theater - 5 min drive - 4.1 miles
  • Utica Zoo - 6 min drive - 4.1 miles

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬2 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and a fitness center
Guests of Quality Inn & Suites New Hartford - Utica enjoy features like a gym, free WiFi in public areas, and an arcade/game room. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a garden and a vending machine.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other standard amenities include coffee makers, free long-distance calls, and free local calls.
Recreational amenities at the hotel include a fitness center.

Languages

English, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites New Hartford - Utica?

Quality Inn & Suites New Hartford - Utica offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites New Hartford - Utica?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites New Hartford - Utica on Aug 31, 2025 start from $76.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Quality Inn & Suites New Hartford - Utica?

This hotel is located in New Hartford within a short 8-minute walk of New Hartford Recreation Center. You'll also find Saranac Brewery and Utica Zoo within a short drive.

Is there parking available at Quality Inn & Suites New Hartford - Utica?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Quality Inn & Suites New Hartford - Utica feature a casino?

No, Quality Inn & Suites New Hartford - Utica doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites New Hartford - Utica?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Quality Inn & Suites New Hartford - Utica?

Couples will appreciate amenities like free breakfast, a garden, and a 24-hour front desk at this hotel.

Are there hot tubs at Quality Inn & Suites New Hartford - Utica?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites New Hartford - Utica feature a restaurant that includes a breakfast menu?

Quality Inn & Suites New Hartford - Utica offers free continental breakfast each morning though there is no restaurant.

Does Quality Inn & Suites New Hartford - Utica allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn & Suites New Hartford - Utica for a fee of USD 30.00 per pet, per night. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Quality Inn & Suites New Hartford - Utica?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Quality Inn & Suites New Hartford - Utica?

The closest major airport to Quality Inn & Suites New Hartford - Utica is Rome, NY (RME-Griffiss Intl.), which is 14.9 mi away (20 minutes by car).

Can I book a room with a balcony at Quality Inn & Suites New Hartford - Utica?

No, you won't find guestrooms with balconies at Quality Inn & Suites New Hartford - Utica.

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 159 out of 522 reviews
Rating 8 - Good. 144 out of 522 reviews
Rating 6 - Okay. 95 out of 522 reviews
Rating 4 - Poor. 57 out of 522 reviews
Rating 2 - Terrible. 67 out of 522 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Heidi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and front desk very unhelpful
Stayed 2 nights in Jun 2025

6/10 Okay

Stephen, Mount Carmel

Disliked: Staff & service
Booking, checkout problems
Stayed 1 night in Jun 2025

8/10 Good

Modou

Business traveler
Xyz
Stayed 1 night in May 2025

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. We were there for the Utica granduation. Everyone was friendly.
Stayed 1 night in May 2025

6/10 Okay

glendora

Too noisy
Stayed 1 night in May 2025

8/10 Good

Phyllis

Stayed 1 night in May 2025

6/10 Okay

James

Disliked: Staff & service, property conditions & facilities
The fitness room was almost useless. The treadmill/ elliptical required an Fit account. Breakfast was very limited in food items and not very good. Not close to anything.
Stayed 2 nights in May 2025

4/10 Poor

Reji

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast crappy too
Stayed 1 night in May 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, room comfort

Decent place to stay.

I stayed for 3 nights. The walls are pretty thin. Beds are very comfy and the inside of the hotel and the rooms are really nice. The people who work there are very kind. The breakfast was the usual and it was in a district with nothing else around.
Stayed 2 nights in May 2025

10/10 Excellent

andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

dorothy

Stayed 1 night in May 2025

8/10 Good

Adam

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is a bit run down but CLEAN. I would stay again. I was disappointed by the demand for a $150 deposit, seems unnecessary. Other than the unreasonable deposit it was a pleasant stay
Stayed 1 night in May 2025

8/10 Good

Sara

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good overall

Front desk staff was very friendly. Breakfast was good. Our beds were comfortable, but one comforter had a big stain on it.
Stayed 1 night in May 2025

8/10 Good

Keyara

Liked: Cleanliness, staff & service, property conditions & facilities
Our plans got cancelled and the staff was accommodating by letting us check in a few hours early! They also were able to adjust our room when I booked an accesible handicapped room by mistake.
Stayed 1 night in May 2025

8/10 Good

faith

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice convenient place
Stayed 1 night in May 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite area
Stayed 1 night in Apr 2025

10/10 Excellent

Agaalofa

Stayed 2 nights in Mar 2025

2/10 Terrible

Jenn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not even allowed to check in because they dont take Apple Pay even though I paid for the room already but they needed a card for incidentals which nothing was said anywhere that a card was needed for this reason. Top that off they refused to refund me my money: so what did I waste $101 on ?
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Stayed 1 night in Apr 2025

8/10 Good

Stephen

Traveled with family
Liked: Property conditions & facilities
nothing around to do or eat otherwise ok place
Stayed 1 night in Apr 2025

4/10 Poor

Jeanine M

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property and rooms were very clean. However the area is desolate, and it the hotel felt deserted at night. As a single female traveler I would not recommend this property. I’m sure on weekends it is busy with families, but during the week I was afraid to be there alone.
Stayed 3 nights in Apr 2025

6/10 Okay

Evelyn

Business traveler
Disliked: Staff & service
I was not happy with having to habe a 150.00 hold on my account for staying 1 night
Stayed 1 night in Apr 2025

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

JAMIEE M.

Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was super small. Other than that the
Stayed 1 night in Apr 2025