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Quality Inn & Suites New Hartford - Utica

Property class: 2.5

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Photo gallery for Quality Inn & Suites New Hartford - Utica

A hotel room with two beds, a large artwork on the wall, a bedside lamp, and a window with curtains.
A hotel corridor with a skylight, seating area, reception desk, and a door leading to another room.
A hallway with framed artwork on the walls, a caution sign on the floor, and a bench in the corner.
A spacious living area with a fireplace, sofas, a coffee table, and a kitchen in the background.
A modern living room with a dark blue sofa, a wooden coffee table, and a flat-screen TV mounted on the wall.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, New Hartford Recreation Center
    ‪2 min drive‬
  • Place, Utica College
    ‪3 min drive‬
  • Place, Stanley Theater
    ‪8 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪21 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, a chair, a desk, and a lamp.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a microwave, a TV, and a large window with curtains.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a wooden headboard.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

A hotel room with a large bed, a desk, and a television.

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, a television, and a refrigerator.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

New Hartford

Located within 2 miles (3 km) of Utica College, Quality Inn & Suites New Hartford - Utica places you within a few miles (5 km) of Charles A Gaetano Stadium. This 98-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • New Hartford Recreation Center - 2 min drive - 1.1 miles
  • Utica College - 3 min drive - 1.8 miles
  • Utica Memorial Auditorium - 8 min drive - 4.1 miles
  • Stanley Theater - 8 min drive - 4.1 miles
  • Turning Stone Casino - 25 min drive - 23.6 miles

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪One Genny - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Guests of Quality Inn & Suites New Hartford - Utica enjoy features like a gym, free WiFi in public areas, and laundry facilities. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a garden and a vending machine.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other standard amenities include coffee makers, free long-distance calls, and free local calls.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35.00 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites New Hartford - Utica?

Quality Inn & Suites New Hartford - Utica offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites New Hartford - Utica?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites New Hartford - Utica on Sep 30, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Quality Inn & Suites New Hartford - Utica?

This hotel is located in New Hartford, close to Utica Zoo, Saranac Brewery, and Stanley Theater. You'll also find Utica Memorial Auditorium and Adirondack Railway Utica Station within a short drive.

Does Quality Inn & Suites New Hartford - Utica feature a casino?

No, Quality Inn & Suites New Hartford - Utica doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites New Hartford - Utica?

No, there is no indoor pool at this hotel.

Does Quality Inn & Suites New Hartford - Utica feature a restaurant that includes a breakfast menu?

Quality Inn & Suites New Hartford - Utica offers free continental breakfast each morning though there is no restaurant.

Does Quality Inn & Suites New Hartford - Utica allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Quality Inn & Suites New Hartford - Utica for a fee of USD 35.00 per pet, per night. A deposit of USD 50 per stay is collected.

What is the closest airport to Quality Inn & Suites New Hartford - Utica?

The closest major airport to Quality Inn & Suites New Hartford - Utica is Rome, NY (RME-Griffiss Intl.), which is 14.9 mi away (20 minutes by car).

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 342 out of 979 reviews
Rating 8 - Good. 255 out of 979 reviews
Rating 6 - Okay. 179 out of 979 reviews
Rating 4 - Poor. 99 out of 979 reviews
Rating 2 - Terrible. 104 out of 979 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Easy highway access, clean room, helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was amazing, thanks for a great stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good stay. The hotel is a bit run down but it did the job.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here twice a year. The staff is great, always friendly always professional room is always clean.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good overnight, reasonably priced.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We satisfied the room and services with good price.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms were clean. The bed left something to be desired. There were no elevators and we were on the second floor. Exterior not appealing, but interior rooms were OK.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room , staff are so kind I enjoyed my time there
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room / staff great/ breakfast good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and the Staff was very polite. Room was super clean and bedding very nice.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Met our needs for a one night stay.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Perfect for a one night stay but room could have been cleaner!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Love staying at quality inn utica. Great staff clean rooms good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at how nice the property was, and it appears to have been recently renovated. If I were passing through and needed a place to stay, I would not hesitate to stay there again. My only complaint if you want to call it that is that you were not within walking distance of any restaurants.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quite clean. The breakfast was nice. The only thing that I would suggest not allowing the people that smoke stand by the front door other than that, it was a good visit.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean and staff very friendly and welcoming. Would stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Breakfast could be better more options for the price you pay and the beds could use a new upgrade also
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quality inn was a great place to stay. I am a returning customer.Their amenities were great! Continental breakfast, fitness room, laundry room site and so much more! This is a great hotel!!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Room was comfortable. Breakfast was great. Wifi was shaky, could have been cleaner.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very comfortable and a good choice as we traveled
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n good staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Perfect place to stay on a budget. Breakfast was pretty limited but the room was clean.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could be better more options for food
Stayed 1 night in May 2026