See all properties

Madison Plaza Townsville

4.0 star property

Choose dates to view prices

Photo gallery for Madison Plaza Townsville

Deluxe Studio Suite | 1 bedroom, desk, iron/ironing board, free WiFi
Free toiletries, hair dryer, towels
Exterior
Point of interest
Deluxe Studio Suite | Living area | LCD TV, DVD player

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Place, Castle Hill
    ‪5 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, Queens Gardens
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath) | 1 bedroom, desk, iron/ironing board, free WiFi

Business Room (Shower over Bath)

8.2 out of 10
Very good
(45 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Studio Suite, 1 King Bed

  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Studio Suite, 1 King Bed

1 bedroom, desk, iron/ironing board, free WiFi

Executive Studio Suite, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Executive Family Suite

7.0 out of 10
Good
(19 reviews)
  • 602 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Executive Queen Room

7.2 out of 10
Good
(66 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Executive Twin Room

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Premium Triple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Queen Room

Bathroom amenities | Free toiletries, hair dryer, towels

Executive Queen Room

  • Sleeps 3
  • Free WiFi

Double Standard

  • Sleeps 2
  • Free WiFi

About the neighborhood

Townsville

Madison Plaza Townsville places you within a 10-minute stroll of popular attractions such as Catholic Diocese of Townsville and Castle Hill. Each of the 93 rooms at this 4-star hotel includes an electric kettle, an LCD TV, and free tea bags/instant coffee. It's connected to a shopping center in central Townsville and also close to Queens Gardens and Townsville Entertainment & Convention Centre.

What's nearby

  • Castle Hill - 5 min walk - 0.3 miles
  • Queensland Country Bank Stadium - 11 min walk - 0.6 miles
  • Queens Gardens - 13 min walk - 0.7 miles
  • The Strand Beach - 16 min walk - 0.9 miles
  • Townsville Entertainment & Convention Centre - 3 min drive - 1.4 miles

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cafe Spuntino - ‬4 min walk
  • ‪A Touch of Salt - ‬3 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪City Lane - ‬2 min walk

About this property

Madison Plaza Townsville

Madison Plaza Townsville features free WiFi in public areas and a banquet hall. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a TV in a common area and a vending machine.
LCD TVs come with DVD players, and guests can stay connected with free WiFi. Electric kettles, ironing boards, and desks are also standard. Housekeeping is available on request.

Similar properties

TV, iPod dock
Allure Hotel & Apartments
South Townsville
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 776 reviews
$93 nightly
The price is $102
Jun 8 - Jun 9
Total with taxes and fees
Allure Hotel & Apartments

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

Are free cancellation options available at Madison Plaza Townsville?

Madison Plaza Townsville provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Madison Plaza Townsville?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Madison Plaza Townsville on May 27, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Madison Plaza Townsville?

Based on positive ratings, guests enjoy the hotel's walkable location in Townsville, and it's within a 10-minute walk of Castle Hill, Catholic Diocese of Townsville, and Perc Tucker Regional Gallery. You'll also find Queensland Country Bank Stadium and The Strand Beach less than a mile away.

Will I be able to park at Madison Plaza Townsville?

No, there isn't parking at this hotel.

Does Madison Plaza Townsville feature a casino at the property?

No, Madison Plaza Townsville doesn't have a casino.

Is there an indoor pool at Madison Plaza Townsville?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Madison Plaza Townsville?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include a city view and free WiFi.

Are there hot tubs at Madison Plaza Townsville?

No, there isn't a spa tub at this hotel.

Does Madison Plaza Townsville have a restaurant that serves breakfast?

No, Madison Plaza Townsville doesn't have a restaurant that serves breakfast.

Does Madison Plaza Townsville allow pets to stay free of charge?

No, pets aren't allowed at Madison Plaza Townsville.

Are there connecting rooms at Madison Plaza Townsville?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Madison Plaza Townsville?

The closest major airport to Madison Plaza Townsville is Townsville, QLD (TSV), which is 3.9 mi away (7 minutes by car).

Can I book a room with a balcony at Madison Plaza Townsville?

No, there aren't any guestrooms with balconies at Madison Plaza Townsville.

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 296 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 179 out of 1001 reviews
Rating 4 - Poor. 118 out of 1001 reviews
Rating 2 - Terrible. 118 out of 1001 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Wendy

Liked: Staff & service
Staff were very helpful. Hotel under renovation so room was dated.
Stayed 1 night in Feb 2026

4/10 Poor

Tia

Air con is broken and made it a treiable sleep 🙃
Stayed 1 night in Feb 2026

8/10 Good

Katelan

Staff were lovely.
Stayed 1 night in Feb 2026

4/10 Poor

Rose

Disliked: Amenities, property conditions & facilities
Parking non existent, my fault upon not looking into it at booking. Room was average. Fridge not on so hot at arrival. Bathroom had a big open dusty vent. Bed was comfortable. Hopefully they are renovating the rooms as dated and obviously a construction site with the banging in the morning and plaster remnants everywhere. Staff were pleasant enough though I wouldn’t stay again as location was nothing special either.
Stayed 1 night in Feb 2026

8/10 Good

Heidi

Traveled with family
Liked: Amenities
Nice to see it's being refurbished, very convenient for the QLD pinball finals at Empire arcade.
Stayed 4 nights in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent location
Stayed 3 nights in Jan 2026

10/10 Excellent

Satunya

Traveled with family and small children
Liked: Cleanliness, amenities
Good service next to Woolly and kind people
Stayed 3 nights in Dec 2025

6/10 Okay

Likufaga

Stayed 2 nights in Jan 2026

10/10 Excellent

Grachelle

Liked: Cleanliness, amenities, property conditions & facilities
Good lighting of the room. Cosy
Stayed 1 night in Jan 2026

10/10 Excellent

Petee

Vg
Stayed 2 nights in Jan 2026

8/10 Good

John

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Brad

Stayed 1 night in Jan 2026

2/10 Terrible

THOMAS

Traveled with partner
Advertised with limited parking and there was no parking at all except for the &15 a night out in the open up the road. Receptions was good and she stated that she would authorise for you people at Expedia to give us a refund .
Stayed 1 night in Jan 2026

4/10 Poor

Liam

Stayed 1 night in Jan 2026

2/10 Terrible

Kirsten

Business traveler
Disliked: Cleanliness, staff & service, amenities
Almost nothing in the room worked, including the shower. When I reported it, the lady got very angry and evicted me. This was also during a "stay indoors" order due to the cyclone. Absolutely the worst hotel I have ever been to.
Stayed 3 nights in Jan 2026

10/10 Excellent

Suk

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was kind
Stayed 1 night in Jan 2026

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Could not check in due to staff being on a lunch break. There were no toiletries in the bathroom. Cups were not replaced during our stay. Generally run down and not many facilities available.
Stayed 2 nights in Jan 2026

10/10 Excellent

Trevina

Liked: Cleanliness, amenities, property conditions & facilities
My trip I arranged through here was easy and amazing.
Stayed 2 nights in Dec 2025

6/10 Okay

Jarron

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean and tidy, however room was very tired. Clearly had issues with water leaks as the paint under air con was bubbled and damp. Skirting boards also showed signs of water damage.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and lovely city centre room
Stayed 1 night in Oct 2025

10/10 Excellent

wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

8/10 Good

Albert

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean and friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room very friendly staff
Stayed 3 nights in Dec 2025

2/10 Terrible

Pascal

Stayed 2 nights in Dec 2025

10/10 Excellent

Ephraim

Stayed 1 night in Dec 2025

Hotels

Flights

Packages