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Hotel Allen

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Allen

A modern dining area with a wooden table and chairs, a beige sofa, and a flat-screen TV mounted on the wall.
A modern bar area with a tiled floor, bar stools, and a counter.
A bar area with stools, a counter, and shelves with bottles.
A play area with a sign reading 'Hotel Allen' and a bird decoration on the gate.
An outdoor cafe with wooden tables and chairs, a BISTRO sign, and a view of the street.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Eyre Street, North Ward, QLD, 4810
  • Place, The Strand Beach
    ‪3 min walk‬
  • Place, Queens Gardens
    ‪3 min walk‬
  • Place, Strand Park
    ‪6 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a chair, a table, and a painting on the wall.

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Queen Room

A hotel room with a bed, a chair, a desk, a red minibar, a window with blinds, and an air conditioning unit.

Standard Queen Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with two beds, a window with a striped valance, an air conditioning unit, and a poster of the Townsville Post Office.

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Queen Suite

A living room with a sofa, a TV mounted on the wall, a ceiling fan, and a window with a view of the outdoors.

Queen Suite

  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite with Kitchen

A hotel room with two beds, a ceiling fan, an air conditioning unit, a TV mounted on the wall, and a view of the outside through a sliding door.

Deluxe Suite with Kitchen

  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Suite

A hotel room with a large bed, a bedside table with a lamp, a poster on the wall, and a window with a view.

Family Suite

  • 452 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed, 1 Twin Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Two-Bedroom Superior Suite

A hotel room with a large window, a bed, a chair, a bench, and a ceiling fan.

Two-Bedroom Superior Suite

  • 667 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 3 Twin Beds and 1 Double Sofa Bed

View all photos for Queen Room

A hotel room with a bed, a small refrigerator, a ceiling fan, a poster on the wall, and a check-in counter.

Queen Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Suite with Balcony

A hotel room with a checkered floor, a dining table with chairs, a sofa, a red minibar, and a ceiling fan.

Two-Bedroom Suite with Balcony

  • 592 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Three-Bedroom Suite with Kitchen

A bedroom with a bed, a chair, a pillow, a poster on the wall, and a bathroom visible through an open door.

Three-Bedroom Suite with Kitchen

  • 947 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite

A hotel room with three beds, a sofa, and a window with a view of palm trees.

Studio Suite

  • 355 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Townsville

Located in North Ward, Hotel Allen is within a 5-minute walk of sights such as The Strand Beach and Queens Gardens. This 51-room, 3-star motel has an outdoor pool along with free in-room WiFi and free self parking.
View more Motels in TownsvilleOpens in a new window

What's nearby

  • The Strand Beach - 3 min walk - 0.2 miles
  • Queens Gardens - 3 min walk - 0.2 miles
  • Strand Park - 6 min walk - 0.4 miles
  • Townsville Sports Reserve - 11 min walk - 0.6 miles
  • Castle Hill - 12 min walk - 0.6 miles

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 11 min drive

Restaurants

  • ‪Hotel Allen - ‬1 min walk
  • ‪Subway - ‬2 min walk
  • ‪Tobruk Kiosk - ‬11 min walk
  • ‪Box Boy Coffee - ‬13 min walk
  • ‪Vitti - ‬1 min walk

About this property

Hotel Allen

At Hotel Allen, guests have access to an outdoor pool, laundry facilities, and an ATM. A stay here includes free parking. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This smoke-free motel also has a banquet hall.
Guests can expect free WiFi and 45-inch Smart TVs with digital channels. Coffee makers, hair dryers, and ironing boards are other standard amenities.
Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Allen Bar
  • Hotel Allen Bistro

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Toaster

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Arrivals after midnight cannot be accommodated at this property.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Allen North Ward
Allen North Ward
Hotel Allen Motel
Hotel Allen North Ward
Hotel Allen Motel North Ward

Frequently asked questions

Is free cancellation available at Hotel Allen?

Hotel Allen offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Allen?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Allen on Nov 15, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Allen?

This motel is situated in North Ward, just steps from The Strand Beach and Queens Gardens, and within a short walk of Strand Park. You'll also find Castle Hill and Townsville Sports Reserve less than a mile away.

Will I be able to park at Hotel Allen?

Yes, self parking is offered for free at the motel.

Does Hotel Allen have a casino?

No, Hotel Allen doesn't have a casino.

Will I find an indoor pool at Hotel Allen?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Hotel Allen?

There are plenty of amenities for couples at this motel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Allen?

No, but some guestrooms at this motel feature jetted bathtubs.

Does Hotel Allen have a restaurant that serves breakfast?

Yes, Hotel Allen serves breakfast for a surcharge at Hotel Allen Bistro.

Will Hotel Allen allow pets to stay for free?

No, pets aren't allowed at Hotel Allen though service animals are welcome.

Are there connecting rooms at Hotel Allen?

No, there aren't connecting guestrooms at this motel.

How close is the airport from Hotel Allen?

The closest major airport to Hotel Allen is Townsville, QLD (TSV), which is 3.5 mi away (11 minutes by car).

Can I book a room with a balcony at Hotel Allen?

Yes, some guestrooms at this motel offer either a balcony and a deck/patio.

Hotel Allen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, the rooms are lovely would definitely stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very nice well equipped room, comfortable beds and good shower.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and perfect location
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Very clean and close to all amenities. Staff very friendly and helpful
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pub recently refurbished, its got a retro look and staff where wonderful. Would stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great stay……………………………….
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fresh and new after reno and appreciate the option of single person accom
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern, excellent staff at the great venue
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Hotel Allen. We will be staying every time we are in Townsville for Athletics Carnivals. Great staff & services.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value considering how close to everything it is 10 mins drive to airport 1 min walk to Cole’s 2 mins walk to the beach
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very nice room and exceptionally comfortable bed and pillows. Thanks
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to The Strand. Cool retro vibe. Great food and super fast room service. Can hear thenoise from the pub a little bit but definitely not too loud to be annoying.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Property was still undergoing renovations with workers starting early Parking not secure Overpriced for a single room even at peak time.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room and Family friendly.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , lot of traffic noise was the only negative
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2026