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Hotel Allen

3.0 star property
Motel with free parking, near Magnetic Island Ferry Terminal

Choose dates to view prices

Photo gallery for Hotel Allen

Outdoor pool
1 bedroom, bed sheets
Sports bar
Banquet hall
Check-in/check-out kiosk

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
Eyre Street, North Ward, QLD, 4810
  • The Strand Beach
    ‪3 min walk‬
  • Magnetic Island Ferry Terminal
    ‪18 min walk‬
  • Queensland Country Bank Stadium
    ‪2 min drive‬
  • Townsville, QLD (TSV)
    ‪7 min drive‬

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Room options

View all photos for Quadruple Room

1 bedroom, bed sheets

Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Quadruple Room

1 bedroom, bed sheets

Standard Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room

1 bedroom, bed sheets

Triple Room

7.0 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room

1 bedroom, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

1 bedroom, bed sheets

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, bed sheets

Studio Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

1 bedroom, bed sheets

Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Studio Suite

1 bedroom, bed sheets

Family Studio Suite

  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Single Room

1 bedroom, bed sheets

Single Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Townsville

Located in North Ward, Hotel Allen is within a 5-minute walk of sights such as The Strand Beach and Queens Gardens. This 3-star motel has 51 rooms and welcomes guests with a bar/lounge, an outdoor pool, and free self parking.
View more Motels in TownsvilleOpens in a new window

What's nearby

  • The Strand Beach - 3 min walk - 0.2 miles
  • Strand Park - 6 min walk - 0.4 miles
  • Castle Hill - 12 min walk - 0.6 miles
  • Magnetic Island Ferry Terminal - 18 min walk - 1.0 mile
  • Queensland Country Bank Stadium - 2 min drive - 1.4 miles

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 11 min drive

Restaurants

  • ‪Seaview Hotel - ‬3 min walk
  • ‪Watermark Townsville - ‬7 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Vitti Cafe - ‬1 min walk
  • ‪Juliette's - ‬3 min walk

About this property

Hotel Allen

Motel with free parking, near Magnetic Island Ferry Terminal
Guests staying at Hotel Allen enjoy an outdoor pool, free newspapers, and laundry facilities. A stay here includes free parking. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include an ATM and a banquet hall.
Flat-screen TVs come with cable channels. Other standard amenities include refrigerators and coffee makers.
Recreational amenities at the motel include an outdoor pool.

Languages

English

Similar properties

Front of property

Civic Guest House - Hostel

  • Free WiFi
  • Air conditioning
  • Game room
  • Laundry
8.6 out of 10, Excellent, 145 reviews
$44 nightly
The price is $49
Jul 23 - Jul 24
Total includes taxes and fees
Civic Guest House - Hostel

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Restaurants on site

  • Hotel Allen Bistro

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Arrivals after midnight cannot be accommodated at this property.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 15 per night
  • Cribs/infant beds are available for AUD 15 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 15 per stay
  • Rollaway bed fee: AUD 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Allen North Ward
Allen North Ward
Hotel Allen Motel
Hotel Allen North Ward
Hotel Allen Motel North Ward

Frequently asked questions

Is free cancellation available at Hotel Allen?

Hotel Allen offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see near Hotel Allen?

This motel is situated in North Ward, just steps from The Strand Beach and Queens Gardens, and within a short walk of Strand Park. You'll also find Strand Waterpark and Castle Hill less than a mile away.

Is there parking available at Hotel Allen?

Yes, self parking is offered for free at the motel.

Does Hotel Allen have a casino?

No, Hotel Allen doesn't have a casino.

Will I find an indoor pool at Hotel Allen?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Allen good for couples?

Amenities that appeal to couples at this motel include an outdoor pool and a bar.

Are there hot tubs at Hotel Allen?

No, this motel doesn't have a spa tub.

Does Hotel Allen have a restaurant that serves breakfast?

Yes, Hotel Allen serves breakfast for a surcharge at Hotel Allen Bistro.

Will Hotel Allen allow pets to stay for free?

No, pets aren't allowed at Hotel Allen though service animals are welcome.

Are there connecting rooms at Hotel Allen?

No, there aren't connecting guestrooms at this motel.

How close is the airport from Hotel Allen?

The closest major airport to Hotel Allen is Townsville, QLD (TSV), which is 3.5 mi away (11 minutes by car).

Are there rooms with balconies at Hotel Allen?

No, there aren't any guestrooms with balconies at Hotel Allen.

Hotel Allen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 204 out of 732 reviews
Rating 8 - Good. 285 out of 732 reviews
Rating 6 - Okay. 142 out of 732 reviews
Rating 4 - Poor. 54 out of 732 reviews
Rating 2 - Terrible. 47 out of 732 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Dannielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities
Was enjoyable
Stayed 1 night in Aug 2024

4/10 Poor

John

Disliked: Amenities, property conditions & facilities
Good access to all local areas, strand, shops
Stayed 2 nights in Aug 2024

8/10 Good

Rachel

Traveled with group
Liked: Staff & service, amenities
Right next to Woolworths and some cafes/ small shops. Easy to find and park. Friendly and helpful customer service & hot shower.
Stayed 1 night in Aug 2024

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms. good location
Stayed 1 night in Aug 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service
The bed was comfortable, the shower was hot and the jug and TV worked. What else do you need? All good!
Stayed 1 night in Aug 2024

8/10 Good

Dane

Liked: Cleanliness, staff & service
Great value for money, clean room and bathroom
Stayed 3 nights in Jul 2024

6/10 Okay

Lynette

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Convenient location, clean but old and fairly shabby bathroom fittings, basic beds etc. staff were unobtrusive. Guests enjoyed music available
Stayed 2 nights in Jul 2024

10/10 Excellent

Diego

Stayed 1 night in Aug 2024

4/10 Poor

steve

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
staff were good, Area is close enough to town. room right on top of Extremely noisy fridge generator even noisier when it kicks in. OMG
Stayed 1 night in Jul 2024

2/10 Terrible

Kattie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, nice quite establishment. Food available at property.
Stayed 8 nights in Jul 2024

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were excellent, carpet and walls are worn but character of hotel was great. Would stay again
Stayed 1 night in Jul 2024

4/10 Poor

Christopher

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were in suit 4. It was dirty, air con don't work, back patio door no lock and patio was dirty, cigarettes everywhere it was disgusting. Bathroom the shower door hardly shut, carpet looks dirty. Stuff was very nice on the first day we were there stayed next day had lunch, food was horrible, chicken schnitzel was raw so couldn't eat it. And staff that day was so rude. One staff came and told us about the smoking rules but didn't tell any other table and we all knew the rule as we stayed there and knew where smoking area was. It needs to be updated and a good clean out.
Stayed 1 night in Jul 2024

8/10 Good

Tash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older style hotel with all necessary amenities, in a great position and well priced.
Stayed 3 nights in Jul 2024

4/10 Poor

Tammie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The saying ‘You get what you pay for’ stands true for this place… actually, I think I over paid for what we got! I have no complaints at all with the staff and service we received.. but that was the only good points. The room.. felt dirty, looked dirty, smelt terrible. So very outdated with paint peeling off the ceiling and walls in bathroom. Exhaust fan not working. Sagging old bed. Sticky carpets. So noisy!! Had people yelling and screaming all hours of the night and early morning. We dined in at the restaurant and soon regretted that decision. Ordered 2 entrees and 2 mains. Specifically asked for entrees to be brought out before mains and all 4 arrived at the same time! Had buffalo wings which were inedible due to tasting like straight vinegar.. when complained was told it was because they use bottled sauce. I have used several brands of ready made buffalo sauce and have never had any taste like a bottle of vinegar. Staff were great about it though and I did receive a refund. Carbonara pasta was like soup. Loaded fries were cold. Unfortunately I cannot recommend this place at all.. will not stay again.
Stayed 1 night in Jul 2024

4/10 Poor

Whitney

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very out dated hotel. A backpackers hotel. Bed very cheap. Rooms well over due for renovations. Had one meal at the restaurant which was disappointing because the sausages weren't properly cooked and partly raw and the staff couldn't careless and didnt offer any compensation, had to go elsewhere for a better meal. A very cheap place. Definitely get what you pay for and i wouldnt recommend this place to any friends or family visiting Townsville
Stayed 1 night in Jul 2024

6/10 Okay

Whitney

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel was convenient for the price, definitely out dated, such a shame the property owner hasn't renovated as it really needs it. Cheap beds. Needs a face lift big time. Perfect backpacker accommodation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tyla

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room has no microwave for heating up bottles
Stayed 4 nights in Jul 2024

10/10 Excellent

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Budget accommodation and convenient
Stayed 1 night in Jul 2024

4/10 Poor

Laura

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was initially give a room without enough beds for people booked , receptionist moved us to a ‘suite’ only when I provided evidence that I had booked for 4 people and needed 4 beds. Fire alarm went off twice (including at 3am!) only for staff to then say ‘false alarm’. Building, room and amenities in serious need of renovation. Mattresses sagging, carpets torn and not a single wall with undamaged paint. It might be cheap, but it’s also nasty.
Stayed 1 night in Jul 2024

2/10 Terrible

Mitchell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Robyn

Stayed 1 night in Jul 2024

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