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The Palmer Collective

4.0 star property

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Photo gallery for The Palmer Collective

A modern dining area with multiple tables and chairs, a bar area with stools, and large windows providing natural light.
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
A lobby with two elevators, a digital clock, a sign indicating the ground level, a self-service elevator button, and a vending machine.
Reception
A hotel with a sign reading "The Palmer Collective." It features multiple floors, a covered entrance, and a parking area with a white van and a car.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪3 min walk‬
  • Place, The Strand Beach
    ‪15 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪15 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Deluxe Queen Room

A hotel room with a bed, desk, chair, and a small table with a plant.

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King Room

A hotel room with a bed, desk, chair, TV, and two windows.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room

Deluxe King Room | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe King Room

9.0 out of 10
Wonderful
(41 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen & Single Room

Bathroom | Shower, free toiletries, hair dryer, towels

Queen & Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Queen Room

Deluxe Queen Room | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Queen Room

9.0 out of 10
Wonderful
(82 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Queen & Single Room

A bathroom with a white sink, a mirror, a potted plant, and a towel rack.

Queen & Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Townsville

Located in South Townsville within a 5-minute walk of Maritime Museum of Townsville, The Palmer Collective is within a 15-minute stroll of Queensland Country Bank Stadium. This 118-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Maritime Museum of Townsville - 3 min walk - 0.2 miles
  • Museum of Tropical Queensland - 10 min walk - 0.6 miles
  • Castle Hill - 13 min walk - 0.7 miles
  • The Strand Beach - 15 min walk - 0.8 miles
  • Queensland Country Bank Stadium - 15 min walk - 0.8 miles

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Flinders Street Wharves - ‬9 min walk
  • ‪Grill'd - ‬2 min walk
  • ‪Next Lounge - ‬6 min walk
  • ‪A Touch of Salt - ‬5 min walk

About this property

The Palmer Collective

At The Palmer Collective, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Staff members are on hand to provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include meeting rooms, free use of bicycles, and laundry facilities.
Guests can expect to find free WiFi and 52-inch TVs with digital channels and Netflix. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Fixed shower seat
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:30 AM - midnight)
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per stay
  • Cribs/infant beds are available for AUD 30.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 31.95 for adults, and AUD 13 to 31.95 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

Are free cancellation options available at The Palmer Collective?

The Palmer Collective provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Palmer Collective?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at The Palmer Collective on Aug 9, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Palmer Collective?

This hotel is situated in South Townsville within a 10-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. You'll also find Queensland Country Bank Stadium and Castle Hill less than a mile away.

Is parking available on site at The Palmer Collective?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does The Palmer Collective feature a casino at the property?

No, The Palmer Collective doesn't have a casino.

Will I find an indoor pool at The Palmer Collective?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about The Palmer Collective?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does The Palmer Collective have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Palmer Collective feature a restaurant that includes a breakfast menu?

Yes, The Palmer Collective serves a cooked-to-order breakfast for a surcharge each morning at Palmer's Bar & Kitchen.

Will The Palmer Collective allow pets to stay for free?

No, pets aren't allowed at The Palmer Collective.

Does The Palmer Collective have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Palmer Collective?

The closest major airport to The Palmer Collective is Townsville, QLD (TSV), which is 4.5 mi away (8 minutes by car).

Are there rooms with balconies that I can book at The Palmer Collective?

No, there aren't any guestrooms with balconies at The Palmer Collective.

The Palmer Collective Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 847 reviews
Rating 8 - Good. 289 out of 847 reviews
Rating 6 - Okay. 59 out of 847 reviews
Rating 4 - Poor. 36 out of 847 reviews
Rating 2 - Terrible. 14 out of 847 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, comfy bed, free parking, couldn’t ask for anything more!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free water on arrival room small but clean and comfortable bed car parking out the back which is secured awesome location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff were very friendly, and the freshly baked biscuits were a pleasant surprise.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Denis

Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay with clean rooms and great staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

peter

Good value, central location, great staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jewelann

Great location friendly staff and great complimentary biscuit on arrival.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Clean room friendly staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Easy to park. Plenty of food options around.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Allister

Liked: Cleanliness, staff & service
Good on site parking
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will stay there again
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Aislinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice rooms and excellent restaurant
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Staff always friendly and rooms always clean and smelling fresh. Our go to place for every visit to Townsville. Food is great at the restaurant.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms but a little bit older, good parking facilities and friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Judy

Liked: Amenities
Comfortable beds nice rooms and perfect location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Wonderful staff and food
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable, the concierge, was very nice and the position of the Collective was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great spot, walkable to food and sites & nice staff. An ok gym and would stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amela

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and rooms were very clean
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Great area , staff were friendly reasonable price . Would stay again
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best place in Townsville and the food at the restaurant is top class
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall, property was very clean and tidy and staff were amazing.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jamie

Liked: Staff & service
Great place, great location
Stayed 1 night in Jun 2025