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Aparthotel

Oaks Townsville Hotel

4.5 star property

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Photo gallery for Oaks Townsville Hotel

Lunch and dinner served
A modern hotel interior with glass doors, a checkered floor, and a visible "METROPOLI HOTEL" sign.
A restaurant setting with a bar area in the background, featuring shelves with bottles and a grill.
A balcony with a table and chairs overlooking a marina with boats and a cityscape.
A swimming pool with a tiled edge, surrounded by a white building with columns, palm trees, and a clear sky.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
81 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪3 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪18 min walk‬
  • Place, Castle Hill
    ‪20 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪12 min drive‬

Room options

View all photos for Two Bedroom Dual Key

A modern hotel room with a kitchenette, a sofa, a bed, and a large window.

Two Bedroom Dual Key

  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Studio

A compact room with a built-in washer and dryer, a small ironing board, and a shelf with hanging clothes.

Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Mt Stuart Studio

A compact room with a built-in washer and dryer, a small ironing board, and a shelf with hanging clothes.

Mt Stuart Studio

  • Mountain view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for City Studio

A marina with boats, a road, and modern buildings.

City Studio

8.6 out of 10
Excellent
(4 reviews)
  • Water view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Townsville

Located in South Townsville, Oaks Townsville Hotel is within a 5-minute walk of Maritime Museum of Townsville and within 15 minutes of other popular attractions like Perc Tucker Regional Gallery. This 104-room, 4.5-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Aparthotels in TownsvilleOpens in a new window

What's nearby

  • Maritime Museum of Townsville - 3 min walk - 0.2 miles
  • Museum of Tropical Queensland - 15 min walk - 0.8 miles
  • Queensland Country Bank Stadium - 18 min walk - 1.0 mile
  • The Strand Beach - 20 min walk - 1.1 miles
  • Castle Hill - 20 min walk - 1.1 miles

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Commonwealth Hotel - ‬11 min walk
  • ‪Flinders Street Wharves - ‬15 min walk
  • ‪The Pier - ‬3 min drive
  • ‪Grill'd - ‬8 min walk
  • ‪Hooch and Fellow - ‬14 min walk

About this property

Oaks Townsville Hotel

Guests staying at Oaks Townsville Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury aparthotel include a meeting room, an arcade/game room, and laundry facilities.
Each apartment is air-conditioned and features a kitchenette and a balcony. A TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an electric kettle, and a phone.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-9:30 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

Is free cancellation available at Oaks Townsville Hotel?

Oaks Townsville Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Oaks Townsville Hotel?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Oaks Townsville Hotel on Jul 7, 2026 start from $173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Oaks Townsville Hotel?

This aparthotel is situated in South Townsville, just steps from Maritime Museum of Townsville. You'll also find Museum of Tropical Queensland and Perc Tucker Regional Gallery less than a mile away.

Will I be able to park at Oaks Townsville Hotel?

Yes, self parking is offered for free at the aparthotel. Wheelchair-accessible parking is also available for guests.

Does Oaks Townsville Hotel have luxury amenities?

Yes, some luxury features of this aparthotel include an outdoor pool, an ocean-view restaurant, and dry cleaning/laundry service.

Does Oaks Townsville Hotel have a casino?

No, Oaks Townsville Hotel doesn't have a casino.

Is there an indoor pool at Oaks Townsville Hotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Oaks Townsville Hotel good for couples?

There are plenty of amenities for couples at this aparthotel, including an ocean-view restaurant, an outdoor pool, and a bar.

Are there hot tubs at Oaks Townsville Hotel?

No, there isn't a spa tub at this aparthotel.

Does Oaks Townsville Hotel have a restaurant that serves breakfast?

No, Oaks Townsville Hotel doesn't have a restaurant that serves breakfast.

Does Oaks Townsville Hotel allow pets to stay free of charge?

No, pets aren't allowed at Oaks Townsville Hotel though service animals are welcome.

Are there connecting rooms at Oaks Townsville Hotel?

No, there aren't connecting guestrooms at this aparthotel.

Where is the closest airport to Oaks Townsville Hotel?

The closest major airport to Oaks Townsville Hotel is Townsville, QLD (TSV), which is 5.4 mi away (21 minutes by car).

Can I book a room with a balcony at Oaks Townsville Hotel?

Yes, every apartment at Oaks Townsville Hotel comes with a balcony and some offer city and mountain views.

Oaks Townsville Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 837 out of 1598 reviews
Rating 8 - Good. 545 out of 1598 reviews
Rating 6 - Okay. 134 out of 1598 reviews
Rating 4 - Poor. 55 out of 1598 reviews
Rating 2 - Terrible. 27 out of 1598 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Dartagnan

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Amazing location, view was beautiful, great restaurant out the front. Will definitely be back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love staying at Oaks
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice relaxing accommodation meals are good
Stayed 1 night in Sep 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, room comfort, communication
Wonderful spacious room, great view and easy access to city, restaurants and shopping centre.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Clinton

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was tight but service and accommodation was excellent
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities, communication
As always great stay. Clean room. Great staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, communication
Clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

luke

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clran and inviting, reception staff were warm and welcoming upon arrival and were happy to assist with any inquiries i had during my stay.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities, communication
Great place, good value.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Joanna

Liked: Cleanliness, amenities, communication
Hard to believe the furniture inside the room is in such a poor status. Not sure where the pride of the hotel !
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Narelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, amenities, communication
Very comfortable and spacious room. Quiet away from the hustle of main restaurants and shops, but a short 5 to 10 minute walk to them. Nice pool and great service.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable, allocated top level - wonderful views, friendly and helpful reception staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities, communication
I was very happy with everything about the place I will be back for another stay very soon
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities, communication
Check in staff very welcoming
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities, communication
Always good to return to a favourite hotel which is accessible, quiet, familiar and safe.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable, Quite and great location
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

olivia

Liked: Cleanliness, property conditions & facilities, communication
I liked the property because its quite and private love staying there
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay.
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is well positioned and quiet. Rooms are spacious enough for two and have everything we needed. Staff were friendly and helpful. There’s plenty of dining options nearby. We’d stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, room comfort, communication
Great apartment that had everything we needed. Comfortable bed. Adequate cooking facilities for simple meals. There was also a dishwasher, washing machine and tumble dryer which we really appreciated! Unfortunately it rained for most of our stay so we couldn’t use the pool but the gym was good. We are really thankful to the reception staff who made sure we didn’t miss our bus when we left. We would definitely stay again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication
Always a great place to stay.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

jeeni

Liked: Cleanliness, amenities, property conditions & facilities, communication
perfect
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Darren

Very comfortable and walkable distance to restaurants and shops!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are welcoming and stay was comfortable.
Stayed 1 night in Apr 2023