Grand Hotel and Apartments Townsville

4.5 star property
Luxury hotel with a fitness center and an outdoor pool

Choose dates to view prices

Photo gallery for Grand Hotel and Apartments Townsville

Outdoor pool, pool umbrellas, sun loungers
Front of property
Coffee/tea maker, electric kettle
1 bedroom, premium bedding, minibar, in-room safe
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Air conditioning
  • Free WiFi
  • Laundry

Explore the area

View in a map
8-10 Palmer Street, South Townsville, QLD, 4810
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪13 min walk‬
  • Place, Townsville Entertainment & Convention Centre
    ‪18 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

Superior Room

9.4 out of 10
Exceptional
(27 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Superior One Bedroom Apartment

9.2 out of 10
Wonderful
(9 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 915 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed

Superior One Bedroom Apartment (King and Sofa)

9.8 out of 10
Exceptional
(10 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premier King Room

7.4 out of 10
Good
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior One Bedroom Apartment - Eco Green Stay

9.2 out of 10
Wonderful
(9 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room - Eco Green Stay

9.2 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Two Bedroom Apartment - Eco Green Stay

  • 915 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

Stadium View King Room

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Stadium View 1 Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier King Room - Eco Green Stay

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Premier One Bedroom Apartment - Eco Green Stay

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Stadium View 1 Bedroom Apartment - Eco Green Stay

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Stadium View King Room - Eco Green Stay

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Townsville

Located in South Townsville, Grand Hotel and Apartments Townsville is within a 5-minute walk of sights such as Maritime Museum of Townsville and Perc Tucker Regional Gallery. This 106-room, 4.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Queensland Country Bank Stadium - 11 min walk - 0.6 miles
  • Castle Hill - 12 min walk - 0.6 miles
  • The Strand Beach - 13 min walk - 0.7 miles
  • Magnetic Island Ferry Terminal - 13 min walk - 0.7 miles
  • Townsville Entertainment & Convention Centre - 18 min walk - 1.0 mile

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 16 min drive

Restaurants

  • ‪A Touch of Salt - ‬4 min walk
  • ‪Pedlar Project - ‬5 min walk
  • ‪Palmer’s Bar & Kitchen - ‬1 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪Simply Tops Seafood Bar - ‬3 min walk

About this property

Grand Hotel and Apartments Townsville

Luxury hotel with a fitness center and an outdoor pool
At Grand Hotel and Apartments Townsville, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for AUD 15 per night. Front-desk staff can assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include free newspapers, laundry facilities, and wedding services.
Guests can expect to find free WiFi and wired Internet, plus TVs with digital channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include furnished balconies, iPod docks, and minibars. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (AUD 15 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 15 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 30.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-10:30 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

Are free cancellation options available at Grand Hotel and Apartments Townsville?

Grand Hotel and Apartments Townsville provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to see near Grand Hotel and Apartments Townsville?

This hotel is situated in South Townsville within a 10-minute walk of Museum of Tropical Queensland, Maritime Museum of Townsville, and Perc Tucker Regional Gallery. You'll also find Magnetic Island Ferry Terminal and Queensland Country Bank Stadium less than a mile away.

Will I be able to park at Grand Hotel and Apartments Townsville?

Yes, secured parking is offered for AUD 15 per night. Though parking is available on request, accessible parking is also available. You'll find a max of 1 space per unit.

Does Grand Hotel and Apartments Townsville have a casino?

No, Grand Hotel and Apartments Townsville doesn't have a casino.

Is there an indoor pool at Grand Hotel and Apartments Townsville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Grand Hotel and Apartments Townsville?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and free Internet access.

Are there hot tubs at Grand Hotel and Apartments Townsville?

No, there isn't a spa tub at this hotel.

Does Grand Hotel and Apartments Townsville feature a restaurant that includes a breakfast menu?

No, Grand Hotel and Apartments Townsville doesn't have a restaurant that serves breakfast.

Does Grand Hotel and Apartments Townsville allow pets to stay for free?

No, pets aren't allowed at Grand Hotel and Apartments Townsville.

Are there connecting rooms at Grand Hotel and Apartments Townsville?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Grand Hotel and Apartments Townsville?

The closest major airport to Grand Hotel and Apartments Townsville is Townsville, QLD (TSV), which is 4.6 mi away (16 minutes by car).

Are there rooms with balconies at Grand Hotel and Apartments Townsville?

Yes, every guestroom at Grand Hotel and Apartments Townsville comes with a furnished balcony with some featuring city views.

Does Grand Hotel and Apartments Townsville have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Grand Hotel and Apartments Townsville.

Reviews

Grand Hotel and Apartments Townsville Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 579 out of 999 reviews
Rating 8 - Good. 298 out of 999 reviews
Rating 6 - Okay. 73 out of 999 reviews
Rating 4 - Poor. 26 out of 999 reviews
Rating 2 - Terrible. 23 out of 999 reviews

Reviews

10/10 Excellent

Nola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Dr Sven-Jean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Very solid property
Stayed 2 nights in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Benjamin

Stayed 1 night in Jun 2025

10/10 Excellent

Angelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a little slow. But efficient.
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Natasha

Stayed 1 night in Jun 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was positioned in a convenient area for my needs and as I stay in Townsville regularly this will replace my previous accommodation.
Stayed 1 night in Jun 2025

10/10 Excellent

Kloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Phillip

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Sandra

.
Stayed 2 nights in May 2025

6/10 Okay

mark

Friendly enough but several staff very hard comprehend.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Amazing
Stayed 1 night in May 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good in size, service was great, bed was comfortable
Stayed 3 nights in May 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very friendly and nothing was too much trouble Lorraine in particular was very helpful Great location
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five 🌟 staff

Stayed 3 nights in Apr 2025

6/10 Okay

Aliko

Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite, friendly and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Clete

Stayed 2 nights in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Edgardo Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful
Stayed 2 nights in Apr 2025