Tokyu Stay Shimbashi (Ginza area)

3.0 star property
Hotel with a restaurant, near Kabuki-za Theatre

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Photo gallery for Tokyu Stay Shimbashi (Ginza area)

Daily buffet breakfast (JPY 2300 per person)
Reception
Property amenity
Exterior
In-room safe, desk, blackout drapes, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4-23-1 Shimbashi Minato-ku, Tokyo, Tokyo-to, 105-0004
  • Place, Ginza Six
    ‪12 min walk‬
  • Place, Tokyo Tower
    ‪16 min walk‬
  • Place, Kabuki-za Theatre
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

Cozy Single Room, Non Smoking (Single Use)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Comfort Single Room, Non Smoking (Single Use)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

Cozy Double Room, Non Smoking (For 2 people)

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed

Comfort Double Room, Non Smoking (For 2 people)

  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Residential Double Room, Non Smoking (For 2 people)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Smart Single Room, Non Smoking (Single Use)

8.4 out of 10
Very good
(36 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

Residential Double Room, Non Smoking (Single Use)

  • City view
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

Comfort Double Room, Non Smoking (Single Use)

  • City view
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

Comfort Single Room Non smoking

  • Sleeps 1

Comfort Double Room Non smoking

  • Sleeps 2

Cozy Double Room Non Smoking

  • Sleeps 2

Smart Single Room Non smoking

  • Sleeps 1

Residential Double Room Non smoking

  • Sleeps 2

Cozy Single Room Non Smoking

  • Sleeps 1

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About the neighborhood

Tokyo

Located in Minato, Tokyu Stay Shimbashi (Ginza area) is within a mile (2 km) of popular sights such as Kabuki-za Theatre and Tsukiji Outer Market. This 221-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

  • Hamarikyu Gardens - 6 min walk - 0.4 miles
  • Ginza Six - 12 min walk - 0.7 miles
  • Tsukiji Outer Market - 16 min walk - 0.9 miles
  • Tokyo Tower - 16 min walk - 0.9 miles
  • Kabuki-za Theatre - 16 min walk - 0.9 miles

Getting around

  • Shimbashi Station - 4 min walk
  • Shiodome Station - 4 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪カフェ・ベローチェ - ‬2 min walk
  • ‪ゆで太郎 - ‬1 min walk
  • ‪欧州酒場サケトメシト - ‬2 min walk
  • ‪鳥貴族 - ‬3 min walk
  • ‪一石三鳥 - ‬2 min walk

About this property

Tokyu Stay Shimbashi (Ginza area)

Hotel with a restaurant, near Kabuki-za Theatre
Tokyu Stay Shimbashi (Ginza area) features free WiFi in public areas and a vending machine. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers, toilets with an electronic bidet, and slippers. Other standard amenities include refrigerators, microwaves, and safes. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,300 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2300 per person
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shimbashi
Tokyu Stay Shimbashi Hotel
Tokyu Stay Shimbashi Hotel Tokyo
Tokyu Stay Shimbashi Tokyo
Tokyu Stay Shimbashi Tokyo, Japan
Tokyu Stay Hotel
Tokyu Stay

Frequently asked questions

Is free cancellation available at Tokyu Stay Shimbashi (Ginza area)?

Tokyu Stay Shimbashi (Ginza area) offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do close to Tokyu Stay Shimbashi (Ginza area)?

This hotel is situated in Minato within a short 19-minute walk of Tokyo Tower and also 18 minutes on foot from Tsukiji Outer Market. You'll also find Tokyo Bay and Tokyo Imperial Palace within a short drive.

Will I be able to park at Tokyu Stay Shimbashi (Ginza area)?

No, this hotel doesn't offer parking.

Does Tokyu Stay Shimbashi (Ginza area) include a casino at the property?

No, Tokyu Stay Shimbashi (Ginza area) doesn't have a casino.

Is there an indoor pool at Tokyu Stay Shimbashi (Ginza area)?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Tokyu Stay Shimbashi (Ginza area)?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a restaurant.

Are there hot tubs at Tokyu Stay Shimbashi (Ginza area)?

No, there isn't a spa tub at this hotel.

Does Tokyu Stay Shimbashi (Ginza area) feature a restaurant that includes a breakfast menu?

Yes, Tokyu Stay Shimbashi (Ginza area) serves buffet breakfast each morning for a surcharge from its restaurant.

Does Tokyu Stay Shimbashi (Ginza area) allow pets to stay for free?

No, pets aren't allowed at Tokyu Stay Shimbashi (Ginza area) though service animals are welcome.

Does Tokyu Stay Shimbashi (Ginza area) have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Tokyu Stay Shimbashi (Ginza area)?

The closest major airport to Tokyu Stay Shimbashi (Ginza area) is Haneda Airport (HND), which is 12.1 mi away (31 minutes by car).

Can I book a room with a balcony at Tokyu Stay Shimbashi (Ginza area)?

No, at Tokyu Stay Shimbashi (Ginza area), there aren't any guestrooms that list a balcony.

Tokyu Stay Shimbashi (Ginza area) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1005 reviews
Rating 8 - Good. 354 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Lisa

Stayed 5 nights in Nov 2025

8/10 Good

Gladys matilde, san mateo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything are great , but the room too small !
Stayed 4 nights in Oct 2025

8/10 Good

James

Stayed 9 nights in Oct 2025

10/10 Excellent

Michael Encabo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was outstanding. The staff were professional, friendly and helpful. I also purchased the breakfast with the stay that made it easy to start the day.
Stayed 6 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 3 nights in Oct 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

inbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, small as expected (we took the 15sqm room) but sufficient for our needs. It was a great surprise to come out of the train station from the airport and realize it’s less than 5 mins walk to the hotel! The location is very central, lots of Izakayas and restaurants near by, but because it’s so close to the metro you can get literally anywhere in Tokyo. Overall we had lovely stay and would recommend. I did take down one star, as there is an upper train that goes near by and from our room we could hear it till late at night, which I did not know in advance (and I’m not sure you can hear it from every room) - so just be aware and bring ear plugs if needed. But it definitely didn’t affect our trip that much.
Stayed 5 nights in Oct 2025

6/10 Okay

Janice

Traveled with partner
Liked: Amenities
Room was dusty even though it had been cleaned. When we told the staff and asked them to clean the room because it was dusty and causing issues with our allergies they tried to charge us to clean the room. I think there was a disconnect with not understanding our request. They then moved up the cleaning date by 2 days to clean the room that day instead. The room was better but not great and still continued to have a "bathroom" smell even though it was cleaned. Unless you're planning on going to the bars in the area there is not much to eat locally. This isn't a fault of the hotel though just the surrounding neighborhood. Very close and walkable to the train station which was a plus. The noise outside was quite load but once we were in the room you could hardly hear it and didn't cause any problems sleeping.
Stayed 7 nights in Oct 2025

8/10 Good

Helen

Stayed 3 nights in Oct 2025

8/10 Good

Kwok Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with washing and drying machine, very convenient for travelers. Although this location doesn't serve breakfast, there's plenty of choices around.
Stayed 6 nights in Oct 2025

4/10 Poor

Jenny

Disliked: Cleanliness, staff & service

Inconsistent Service – Some Staff Are Great, Othe

I stayed at this hotel for two nights (October 5–7), & my experience was very mixed. The customer service on my first day was terrible, especially the front desk men working in the afternoon & early evening of 10/5. They were dismissive, unhelpful, and could barely communicate in English. When I asked about storing my luggage for a later date (since I had another reservation for the same week), they made it seem like an inconvenience.When I entered my room, there was an unpleasant smell coming from the toilet. I also realized that the room did not include a washer/dryer as advertised on Hotels.com. When I asked about it, I was told I needed to pay an extra 4,000 yen for both nights to have that feature, something that was never mentioned online. As for the toilet smell, they didn’t offer to clean it or even provide cleaning materials, which was really disappointing. The only positive part of my stay was when I called for help with the air conditioner. The staff member who came to my room was polite, attentive, & genuinely tried to help. On 10/10, when I returned to pick up my stored luggage, the front desk man on duty that evening was completely different, very kind, professional, & accommodating. It made me realize how inconsistent the service at this hotel can be. Unfortunately, the rude & arrogant attitude of the earlier front desk men(especially toward a solo female traveler) left such a bad impression that I decided to cancel my later reservation & stayed somewhere else.
Stayed 2 nights in Oct 2025

10/10 Excellent

Olivia

Stayed 5 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Cesar

Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. A lot of restaurants nearby. Close to many different tiers of shopping. Close to train stations which makes travelling very convenient.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to Ginza and Shimbashi station, walking distance to both. The room was clean and nice for a couple nights stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Mirian

Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip.

My go-to hotel in Tokyo. Always a great stay with great service. Simple room with everything I need in a good location close to several public transport options.
Stayed 5 nights in Sep 2025

8/10 Good

EFRAIM

Business traveler
Liked: Cleanliness, staff & service

Good Location

Good Location. Small Room
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to both airports via TOEI subway. Walkable to Ginza. Lots of eating options nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Takahiro

Stayed 1 night in Aug 2025

10/10 Excellent

Daniele, Milton

Stayed 6 nights in Aug 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel on my trip to Japan

This hotel checks all of the boxes. I absolutely loved my stay here. I will be back next time I'm in Tokyo. For those looking for reliable, comfort in the Ginza area it does the job fantastically. They pay attention to ALL of the details that make for a great stay. Comfy beds, decent pillows, powerful shower heads, sizeable desk area, free coffee, and a long list that goes on and on. Easy, casual and well executed lodging. I particularly loved the scented fabric spray in the closet area. I didn't have time for laundry and the 90 degree humidity was making some of my clothes unfresh. nice touch!!! Thank you Tokyu Stay for making the end of my trip so delightful.
Stayed 2 nights in Aug 2025

8/10 Good

Ari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025