I always look forward to staying at this hotel whenever I return to Japan.
Being warmly greeted when I go out and when I come back truly makes me feel that I’ve come home to Japan.
The staff are always polite and kind, and I appreciate that very much.
One of the things I enjoy most is the bath. However, recently many overseas guests have been using the bath without tying up their long hair, letting it hang down into the water. When their hair drifts toward me, it’s quite unpleasant.
Japan has a culture of enjoying the bath quietly and respectfully, which is part of its charm. But lately there have been many Chinese guests speaking loudly in the bath area, and I find it disrespectful. It seems they may not be reading the bathing etiquette guidelines written on the walls.
It’s unfortunate, but I hope the staff can verbally explain the bathing rules to guests before they enter.
Lastly, I would like to share one more request. I truly love this hotel and have recommended it to many international guests.
Many of my American guests look forward to the meals here, but they often tell me they are disappointed that the hotel serves only strong-smelling Indian-style curry. They would be very happy if you could also offer Japanese-style curry.
Thank you very much for your consideration.