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Hotel Sunroute Plaza Shinjuku

3.5 star property

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Bar (on property)
Bar (on property)
Lobby lounge
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Place, Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Place, Shinjuku Isetan
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Run Of House

Premium bedding, down comforters, desk, blackout drapes

Run Of House

  • Sleeps 2

View all photos for Economy Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(209 reviews)
  • 169 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 169 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(42 reviews)
  • 201 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(64 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 282 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Triple

[Pure Wellness Room] Deluxe Triple | Premium bedding, down comforters, desk, blackout drapes

[Pure Wellness Room] Deluxe Triple

  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Twin

[Pure Wellness Room] Deluxe Twin | Premium bedding, down comforters, desk, blackout drapes

[Pure Wellness Room] Deluxe Twin

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room

  • Sleeps 2

View all photos for Economy Double Room

Premium bedding, down comforters, desk, blackout drapes

Economy Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Twin Room With Sofa-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Twin Room With Sofa-Non-Smoking

  • Sleeps 2

View all photos for Standard Triple Room -Non-smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room -Non-smoking

  • Sleeps 3

View all photos for [Pure Wellness Room] Deluxe Triple Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

[Pure Wellness Room] Deluxe Triple Room - Non-Smoking

  • Sleeps 3

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About the neighborhood

Tokyo

Located in Shibuya, Hotel Sunroute Plaza Shinjuku is within a mile (2 km) of popular sights such as Shinjuku Gyoen National Garden and Meiji Jingu Shrine. This 624-room, 3.5-star hotel has 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Tokyo Metropolitan Government Building - 7 min walk - 0.4 miles
  • Shinjuku Isetan - 8 min walk - 0.4 miles
  • Omoide Yokocho - 8 min walk - 0.4 miles
  • Shinjuku Gyoen National Garden - 9 min walk - 0.5 miles
  • Isetan Department Store Shinjuku - 9 min walk - 0.5 miles

Getting around

  • Shinsen-Shinjuku Station - 2 min walk
  • Shinjuku Station - 4 min walk
  • Narita Intl. Airport (NRT) - 84 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪カフェ・ベローチェ - ‬2 min walk
  • ‪Segafredo Zanetti Espresso - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬2 min walk
  • ‪VILLAZZA - ‬1 min walk

About this property

Hotel Sunroute Plaza Shinjuku

Guests of Hotel Sunroute Plaza Shinjuku enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. Self parking is available for JPY 1500 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include conference space, a microwave in a common area, and express check-in.
Guests can expect 26-inch flat-screen TVs with cable channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and slippers. Other amenities include electric kettles, phones, and desks.
Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kukon
  • Vilazza

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled power and water outage will take place on May 6, 2026 from noon to 8 PM. All facilities that use power, including parking garage, toilets, and hot water will not be available during this time. Late check-out and housekeeping service will be not available on this date.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Frequently asked questions

Is a free cancellation option available at Hotel Sunroute Plaza Shinjuku?

Hotel Sunroute Plaza Shinjuku offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Sunroute Plaza Shinjuku?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Sunroute Plaza Shinjuku on Apr 30, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Sunroute Plaza Shinjuku?

This hotel is situated in Shibuya within a 10-minute walk of Shinjuku Isetan, Tokyo Metropolitan Government Building, and Omoide Yokocho. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Is there parking available at Hotel Sunroute Plaza Shinjuku?

Yes, parking is offered for JPY 1,500 per day with in/out privileges. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa at Hotel Sunroute Plaza Shinjuku?

There is a full-service spa available for guests to enjoy and services include aromatherapy.

Does Hotel Sunroute Plaza Shinjuku have a casino on the premises?

No, Hotel Sunroute Plaza Shinjuku doesn't have a casino.

Will I find an indoor pool at Hotel Sunroute Plaza Shinjuku?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Sunroute Plaza Shinjuku?

There are plenty of amenities for couples at this hotel, including 2 restaurants, a bar/lounge, and a full-service spa.

Does Hotel Sunroute Plaza Shinjuku have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Sunroute Plaza Shinjuku have a restaurant that serves breakfast?

Yes, Hotel Sunroute Plaza Shinjuku has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Sunroute Plaza Shinjuku allow pets to stay for free?

No, pets aren't allowed at Hotel Sunroute Plaza Shinjuku though service animals are welcome.

Does Hotel Sunroute Plaza Shinjuku have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Sunroute Plaza Shinjuku?

The closest major airport to Hotel Sunroute Plaza Shinjuku is Haneda Airport (HND), which is 14.2 mi away (50 minutes by car).

Are there rooms with balconies at Hotel Sunroute Plaza Shinjuku?

No, there aren't any guestrooms with balconies at Hotel Sunroute Plaza Shinjuku.

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1337 out of 2120 reviews
Rating 8 - Good. 598 out of 2120 reviews
Rating 6 - Okay. 127 out of 2120 reviews
Rating 4 - Poor. 31 out of 2120 reviews
Rating 2 - Terrible. 27 out of 2120 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

philip

Stayed 1 night in Feb 2026

6/10 Okay

Steven, Brooklyn

Stayed 3 nights in Jan 2026

10/10 Excellent

Sutida

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience & nearby shopping center
Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location bear Shinjuku trains tations, world-class shoppong and good dining choices either walkable or wirhin 15 minutes taxi ride. Staff were knowledgeable and very helpful and friendly. Rates 5*
Stayed 3 nights in Dec 2025

10/10 Excellent

Katie

Stayed 1 night in Dec 2025

8/10 Good

Hanh

Stayed 4 nights in Dec 2025

8/10 Good

Peter

Stayed 4 nights in Dec 2025

8/10 Good

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, central location with various train hubs around. Only qualm would be the water pressure when turned to hot was very low but that was it.
Stayed 5 nights in Dec 2025

10/10 Excellent

Emaa

Stayed 5 nights in Dec 2025

10/10 Excellent

Cheng

Stayed 1 night in Dec 2025

10/10 Excellent

Katie

Easy check in; the rooms were nice
Stayed 2 nights in Dec 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sunroute is very close to JR Shinjuku station. Shinjuku Station (JR, Ofakyu, and Keio) along with the subway lines makes for an important transportation hub for exploring the greater Tokyo area. The hotel caters to tourists. The staff are friendly and accommodating. So if you’re looking to hearing only Japanese, this isn’t your hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

SIONG BENG, Singapore

Stayed 7 nights in Dec 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One concern: bathroom ventilation is not sufficient; water droplets will condense and drop from the ceiling.
Stayed 4 nights in Dec 2025

4/10 Poor

Xiaolin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We travel a lot and this hotel fell below our expectation. Upon check in, we were directed to use the kiosk even though the front desk wasn’t that busy. It failed at the last step, we went through the steps again. Still it didn’t work and we had to ask for help. We didn’t get the instructions to put a sign on the door if we needed the room cleaned, naturally we were disappointed to find our room unattended after a busy day out. We will never recommend this hotel to our friends.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mark Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, spacious room and very accommodating
Stayed 5 nights in Dec 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good place & quiet
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
staff and location excellent
Stayed 8 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Customer service was spot on. Very clean.
Stayed 5 nights in Nov 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious because we got upgraded. Location was very convenient. Staffs were polite and friendly. Very convenient to book airport limousine bus to airport because it stopped at front of the hotel. Definitely will book this hotel for next visit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staffs were very friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alberto Maria

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent customer service and customer care
Stayed 7 nights in Dec 2025

6/10 Okay

Natalie, Zephyr

Liked: Cleanliness, property conditions & facilities
Beds need to be a lot more comfortable. Room is very small. Staff were too keen on guests checking out right on the clock. Good location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Moshe

Stayed 7 nights in Nov 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and I really appreciated all the amenities that were accessible right near the elevator. Most times when I got back at night a lot of it was out but I learned to grab in the morning before heading out.
Stayed 2 nights in Nov 2025