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Hotel JAL City Tokyo Toyosu

4.0 star property
Hotel connected to a rail/subway station in Tokyo with a restaurant

Choose dates to view prices

Photo gallery for Hotel JAL City Tokyo Toyosu

Restaurant
Lobby
In-room safe, blackout drapes, free WiFi, bed sheets
Property amenity
[Upper Floor] Superior Queen Plus Room - Non-Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Free WiFi
  • Laundry

Explore the area

View in a map
6-4-20 Toyosu, Koto-ku, Tokyo, Tokyo, 135-0061
  • Place, teamLab Planets TOKYO
    ‪5 min walk‬
  • Place, Toyosu Market
    ‪8 min walk‬
  • Place, Tokyo Big Sight
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for [Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room for 3 People - Non-Smoking

8.0 out of 10
Very good
(12 reviews)
  • City view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for [Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room for 3 People - Non-Smoking

  • City view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for [Regular Floor] Deluxe Twin Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Deluxe Twin Room - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Upper Floor] Deluxe Twin Plus Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Deluxe Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Regular Floor] Moderate Queen Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Moderate Queen Room - Non-Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [Upper Floor] Moderate Queen Plus Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Moderate Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Moderate Twin Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Moderate Twin Room - Non-Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Upper Floor] Moderate Twin Plus Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Moderate Twin Plus Room - Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Regular Floor] Superior Queen Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Superior Queen Room - Non-Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Upper Floor] Superior Queen Plus Room - Non-Smoking

[Upper Floor] Superior Queen Plus Room - Non-Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Superior Queen Plus Room - Non-Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor] Superior Twin Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Regular Floor] Superior Twin Room - Non-Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 291 sq ft
  • River view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Upper Floor] Superior Twin Plus Room - Non-Smoking

[Upper Floor] Superior Twin Plus Room - Non-Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Superior Twin Plus Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

In-room safe, blackout drapes, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (Single Use), Non Smoking (Assign at Check-in)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

In-room safe, blackout drapes, free WiFi, bed sheets

Run of House[4PM Check in - 10AM Check out] (2 People Use), Non Smoking (Assign at Check-in)

  • Sleeps 2
  • 1 Twin Sofa Bed

View all photos for Moderate Queen Room, No Room Cleaning, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Moderate Queen Room, No Room Cleaning, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Connecting Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Connecting Room - Non-Smoking

  • 258 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for [Upper Floor] Connecting Plus Room - Non-Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

[Upper Floor] Connecting Plus Room - Non-Smoking

  • 258 sq ft
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Run of House, No Room cleaning, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Run of House, No Room cleaning, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Moderate Twin Room, No Room cleaning, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Moderate Twin Room, No Room cleaning, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Tokyo

Located in Koto, Hotel JAL City Tokyo Toyosu is within a 5-minute walk of popular attractions such as teamLab Planets TOKYO and Toyosu PIT. This 330-room, 4-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and express check-in. Centrally located in Tokyo, the hotel is connected to a rail/subway station and also a short walk from Ariake Arena and Toyosu Market.

What's nearby

  • teamLab Planets TOKYO - 5 min walk - 0.3 miles
  • Toyosu Market - 8 min walk - 0.4 miles
  • Urban Dock LaLaport Toyosu - 14 min walk - 0.8 miles
  • Tokyo Garden Theater - 15 min walk - 0.8 miles
  • Tokyo Big Sight - 5 min drive - 1.5 miles

Getting around

  • Kokusai-tenjijo Station - 2 min drive
  • Shin-toyosu Station - 4 min walk
  • Haneda Airport (HND) - 20 min drive

Restaurants

  • ‪grow nest - ‬5 min walk
  • ‪汐待茶寮 - ‬1 min walk
  • ‪大和寿司 - ‬5 min walk
  • ‪Sachi - ‬4 min walk
  • ‪Citabria Baypark Grill & Bar - ‬6 min walk

About this property

Hotel JAL City Tokyo Toyosu

Hotel connected to a rail/subway station in Tokyo with a restaurant
At Hotel JAL City Tokyo Toyosu, guests have access to free WiFi in public areas, microwave in a common area, and express check-in. Self parking is available for JPY 1500 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-out, a convenience store, and an ATM.
43-inch LCD TVs come with digital channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, safes, and toothbrushes and toothpaste are other standard amenities. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 1,500 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,400 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • 汐待茶寮

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in hallways
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 17 floors
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2400 for adults and JPY 1200 for children
  • Covered self parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Frequently asked questions

Are free cancellation options available at Hotel JAL City Tokyo Toyosu?

Hotel JAL City Tokyo Toyosu offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do close to Hotel JAL City Tokyo Toyosu?

This hotel is situated in Koto within a short 16-minute walk of Tokyo Bay and also 13 minutes on foot from Toyosu Market. You'll also find Tokyo Imperial Palace and Tokyo Tower within a short drive.

Is there parking available at Hotel JAL City Tokyo Toyosu?

Yes, covered parking is offered for JPY 1,500 per day. Though parking is available on request, accessible parking and bicycle parking are also available.

Does Hotel JAL City Tokyo Toyosu have a casino at the property?

No, Hotel JAL City Tokyo Toyosu doesn't have a casino.

Will I find an indoor pool at Hotel JAL City Tokyo Toyosu?

No, there is no indoor pool at this hotel.

Is Hotel JAL City Tokyo Toyosu good for couples?

Couples will appreciate amenities at this hotel, including a separate bath and shower and Netflix in each guestroom with some featuring river views.

Are there hot tubs at Hotel JAL City Tokyo Toyosu?

No, this hotel doesn't have a spa tub.

Does Hotel JAL City Tokyo Toyosu have a restaurant that serves breakfast?

Yes, Hotel JAL City Tokyo Toyosu serves buffet breakfast for a surcharge each morning at 汐待茶寮.

Does Hotel JAL City Tokyo Toyosu allow pets to stay free of charge?

No, pets aren't allowed at Hotel JAL City Tokyo Toyosu though service animals are welcome.

Are there connecting rooms at Hotel JAL City Tokyo Toyosu?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel JAL City Tokyo Toyosu?

The closest major airport to Hotel JAL City Tokyo Toyosu is Haneda Airport (HND), which is 9.6 mi away (20 minutes by car).

Are there rooms with balconies at Hotel JAL City Tokyo Toyosu?

No, at Hotel JAL City Tokyo Toyosu, there aren't any guestrooms that list a balcony.

Hotel JAL City Tokyo Toyosu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 565 out of 869 reviews
Rating 8 - Good. 226 out of 869 reviews
Rating 6 - Okay. 40 out of 869 reviews
Rating 4 - Poor. 26 out of 869 reviews
Rating 2 - Terrible. 12 out of 869 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was very good. Staff was very cooperative and courteous. Property location was convenient. Some communication problems as staff had limited english and we have no Japanese. On site restaurant was good but hours were very limited and many tour groups were booked which made easy access difficult.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

hong wen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed more than once and the second time was even better than before. Great location and service
Stayed 4 nights in Jul 2025

10/10 Excellent

Ana

Traveled with family
Liked: Amenities, property conditions & facilities
Great hotel, good location
Stayed 2 nights in Jul 2025

10/10 Excellent

Yoshinobu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Ken

Stayed 1 night in Jul 2025

10/10 Excellent

Hiroaki

Stayed 2 nights in Jul 2025

10/10 Excellent

Yusuf Jovon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at JAL city Tokyo
Stayed 5 nights in Jul 2025

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, in and around the hotel. Also, the hotel was quiet overall and staff were very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lixia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the hotel and its location. Not in busy areas which gives quietness, and beautiful place to walk
Stayed 5 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Yurikamome train station is nearby, is convenient to get to Tokyo center and offers spectacular views
Stayed 3 nights in Jun 2025

6/10 Okay

Stephanie, Longmont

Liked: Cleanliness, staff & service
Disliked: Amenities
We chose this location for its rating and distance to team Labs planets. It had a hard bed, no place to put your suitcase but everything else was perfectly adequate and nice and clean. However you really feel you are in a commercial Hotel and the breakfast was not maintained and most of the things were missing instead of being cleaned and refilled. There was no iced tea/ black tea as we had found it all the other places we stayed which was a disappointment. We felt frustrated that we paid for their breakfast and then half of the breakfast like all the fruit, all the grilled fish was already gone and not refilled.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra, San Francisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great clean hotel for a very reasonable price, within short walking distance of a few train stations and 5 minutes away from team lab planets. We had a great stay in a good sized clean room with a pretty view of the city and river and comfortable beds. I would definitely consider staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Dayna

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my 4 night stay. The bathroom experience, (yes I said experience), was amazing. A liitle spa treatment for the derriere. The shower was steamy and powerful and the mattress was nice and firm. The breakfast was a great value with extensive local and American options. The location worked for me because I enjoy being just outside the city center. They were just a few feet away from the metro. The staff was courteous and professional. I would recommend this hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Heather

Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location near station, Toyosu Market

Great location near Toyosu Market, especially if you want to walk to the fish auction early in the morning. (Note: auction is closed on sundays, wednesdays and holidays!) Near train station (Shijo-mae). Close to great restaurants and food mall. No sento (public bath), but there is one across the street. Room was spacious.
Nearby Toyosu outer market eateries
Stayed 1 night in May 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had kids drinking and smoking just right outside the hotel. Felt very unsafe.
Stayed 1 night in May 2025