Hotel Palacio Azteca Tijuana, Trademark by Wyndham

3.5 star property
Family-friendly hotel with free valet parking, near Plaza Rio Commercial Center

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Photo gallery for Hotel Palacio Azteca Tijuana, Trademark by Wyndham

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
Buffet
Point of interest
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Free WiFi

Explore the area

View in a map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
  • Place, CAS Visa USA
    ‪10 min walk‬
  • Place, Plaza Rio Commercial Center
    ‪12 min walk‬
  • Place, Centro Cultural Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪11 min drive‬

Room options

Room, 1 Queen Bed, Mobility Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Tijuana

Located in Downtown Tijuana within a short walk of Plaza Rio Commercial Center, Hotel Palacio Azteca Tijuana, Trademark by Wyndham is within a mile (2 km) of other popular sights such as Centro Cultural Tijuana. This 3.5-star hotel has 201 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza Landmark Tijuana Shopping Center - 8 min walk - 0.5 miles
  • CAS Visa USA - 10 min walk - 0.6 miles
  • Plaza Rio Commercial Center - 12 min walk - 0.7 miles
  • Paseo Chapultepec - 15 min walk - 0.8 miles
  • Centro Cultural Tijuana - 15 min walk - 0.8 miles

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 13 min drive

Restaurants

  • ‪Las Ahumaderas Tacos El Paisa - ‬2 min walk
  • ‪Tacos Las 3 Salsas - ‬2 min walk
  • ‪Tacos El Vaquero - ‬2 min walk
  • ‪Restaurante Mexicano S.A. de C.V. - ‬1 min walk
  • ‪Bol Corona - ‬3 min walk

About this property

Hotel Palacio Azteca Tijuana, Trademark by Wyndham

Family-friendly hotel with free valet parking, near Plaza Rio Commercial Center
Guests staying at Hotel Palacio Azteca Tijuana, Trademark by Wyndham enjoy an outdoor pool, a gym, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids, 12 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Frequently asked questions

Are free cancellation options available at Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

Hotel Palacio Azteca Tijuana, Trademark by Wyndham provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at Hotel Palacio Azteca Tijuana, Trademark by Wyndham on Feb 11, 2026 start from $115.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

This hotel is situated in Downtown Tijuana within a short 11-minute walk of CAS Visa USA and also 14 minutes on foot from Plaza Rio Commercial Center. You'll also find San Ysidro Border Crossing and Las Americas Premium Outlets within a short drive.

Is parking available on site at Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

Spa services at the hotel include hot stone massages.

Does Hotel Palacio Azteca Tijuana, Trademark by Wyndham include a casino on the premises?

No, Hotel Palacio Azteca Tijuana, Trademark by Wyndham doesn't have a casino.

Will I find an indoor pool at Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Hotel Palacio Azteca Tijuana, Trademark by Wyndham have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Palacio Azteca Tijuana, Trademark by Wyndham have a restaurant that serves breakfast?

Yes, Hotel Palacio Azteca Tijuana, Trademark by Wyndham serves free continental breakfast at Ixchel Restaurant each morning.

Will Hotel Palacio Azteca Tijuana, Trademark by Wyndham allow pets to stay for free?

No, pets aren't allowed at Hotel Palacio Azteca Tijuana, Trademark by Wyndham though service animals are welcome.

Does Hotel Palacio Azteca Tijuana, Trademark by Wyndham have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

The closest major airport to Hotel Palacio Azteca Tijuana, Trademark by Wyndham is Tijuana Intl. Airport (TIJ), which is 4.4 mi away (13 minutes by car). Another top airport is San Diego Intl. Airport (SAN), which is located 20.9 mi away (37-minute drive).

Are there rooms with balconies that I can book at Hotel Palacio Azteca Tijuana, Trademark by Wyndham?

No, you won't find guestrooms with balconies at Hotel Palacio Azteca Tijuana, Trademark by Wyndham.

Does Hotel Palacio Azteca Tijuana, Trademark by Wyndham offer wedding services?

There are wedding services available at Hotel Palacio Azteca Tijuana, Trademark by Wyndham if that's in your vacation plans.

Hotel Palacio Azteca Tijuana, Trademark by Wyndham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 513 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 99 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice trip and stay here is always well
Stayed 2 nights in Oct 2025

4/10 Poor

Nathaly

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Upon arrival, we were told the hotel had no running water, so we couldn’t shower or brush our teeth until late evening. Then the Wi-Fi in our room didn’t work. Despite several complaints, nothing changed, and even after being moved to another room, the Wi-Fi was still unusable. The only solution offered was to work or study in the lobby, and after insisting, we were finally allowed to use the business area. The parking situation was also inconvenient, valet only, meaning you must wait every time you need your car and tip each time. The included breakfast was just eggs and coffee and not appetizing. Overall, the hotel no longer reflects its former quality and feels more like an overpriced roadside motel. However, the staff remained polite and tried their best to help, and the valet attendants were always prompt and friendly despite the lack of management on duty.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexia

Stayed 2 nights in Nov 2025

6/10 Okay

Carolina

Traveled with family
Disliked: Staff & service
We didn’t use the airport, shuttle, but as far as a breakfast, not organized, breakfast was cold. Choices for breakfast. Breakfast were pathetic.Waiter was not friendly. Waiter Did not explain anything.
Stayed 1 night in Nov 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Lazaro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had an authentic, elegant feeling .
Stayed 1 night in Sep 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is 6 minutes away from San Ysidro boarder. Great location and very safe.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Sep 2025

6/10 Okay

Cynthia

Stayed 1 night in Sep 2025

10/10 Excellent

Sergio

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Omid

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property has a nice outdoor dining area, although the kitchen / restaurant staff didn't have professional customer experience. Reception and hotel manager were nice and friendly. The first room we had, the bathroom didn't have ventilation system and it somehow smelled, we ended up requesting another room which was comparatively better. But overall the hotel and room seem old and need fresh remodeling and plumbing renovations.
Stayed 5 nights in Sep 2025

10/10 Excellent

Gloria

Stayed 1 night in Sep 2025

6/10 Okay

Albert

Liked: Staff & service
The hotel is currently undergoing a large renovation. It's very much needed and welcomed in order to keep up with today's current demands. The place got stuck in the 90's, to say it best. The location is ideal! Within walking distances of coffee shops, restaurants, quick eateries, and convenient stores. The location also sits within a few miles of nightlife activities, shops, and other ethic restaurants. The front desk staff could work on improving their customer relations, engagement, and interactions which would improve the stay of its guests. The onsite restaurant has good food with live music. The restaurant staff is their gem! Exceptional service and attentiveness to detail was quite refreshing after a long journey just to get there. Currently, in my humble opinion, the hotel is a 3 of 5 with lots of room to improve. Maybe the property's "facelift" will improve the morale and make guest's stays a lot more enjoyable.
Stayed 2 nights in Sep 2025

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff!
Stayed 1 night in Sep 2025

8/10 Good

Joaeluis

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n nice
Stayed 2 nights in Sep 2025

6/10 Okay

Rachel

Traveled with family
Disliked: Room comfort
Not my first stay. Had to be transferred to a different room because our door didn’t lock. Had to call customer service 5 times for this! Do NOT pay $25 for their buffet after 10am. Their pictures on website do NOT match what they serve you. We were HIGHLY DISAPPOINTED! Not only did they have few selections but the selections they did have were practically empty! Also, an employee told me there’s no difference in the early buffet/ the one that comes free with your reservation & the buffet they charge $25 for after 10am. I was told they’re 2 different kinds. Please do NOT waste your money! I did complain & whatever I wanted to eat at the buffet, they asked to cook to make it. I shouldn’t have to have that done but grateful they did that for my husband & I. Our room was clean but severely outdated. The beds are uncomfortable because they are so hard! They need to be replaced. We also had tiny pillows. If you pay for a Queen bed, prepare yourself for getting a Full size bed. Our bed was NOT a Queen sized bed at all. I would only stay here again if my go to hotel was booked. I pay a little bit more at the Grand Hotel but it’s worth it.
Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Stayed 2 nights in Sep 2025

8/10 Good

Atul

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very helpful and friendly, specially front desk and house keeping , and Sergio in house keeping- 5/5 Location - everything is within walking distance -4.5/5 Facility - a bit old not maintained well 3.5/5 Breakfast - don't have a lot of options 4/5 Amenities 3/5 Would I stay here... Yes I would. Love the staffs and location. If they improve on amenities and facility....they should get 5/5
Swimming Pool
View from the room
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Guillermo

Liked: Staff & service, amenities, property conditions & facilities
The staff made you feel at home.
Stayed 4 nights in Sep 2025

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Sep 2025

8/10 Good

Reyna, bellflower

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. The only thing was that I reserved 3 rooms together and I didn’t get them.
Stayed 2 nights in Sep 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025