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DoubleTree by Hilton Hotel Syracuse

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Syracuse

Reception
Meeting facility
Reception
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6301 Route 298, East Syracuse, NY, 13057
  • Place, Old Erie Canal Historic State Park
    ‪6 min drive‬
  • Place, Green Lakes State Park
    ‪9 min drive‬
  • Place, Destiny USA
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Accessible

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(13 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

7.0 out of 10
Good
(12 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

2 Double Beds Balcony Non Smoking

  • Sleeps 4
  • Free WiFi

Room With 2 Double Beds-Non Smoking

  • Sleeps 4
  • Free WiFi

Guest Room With 2 Double Beds And Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 4
  • Free WiFi

King Room with Balcony-Non-Smoking

  • Sleeps 3
  • Free WiFi

Mobility/hearing Access King Room with Tub

  • Sleeps 3
  • Free WiFi

Mobility/hearing Access Two Double Room with Bathtub

  • Sleeps 4
  • Free WiFi

Mobility/hearing Access Two Double Room with Roll in Shower

  • Sleeps 4
  • Free WiFi

Mobility Access Two Double Room with Roll in Shower

  • Sleeps 4
  • Free WiFi

Mobility/hearing Access King Room with Roll in Shower

  • Sleeps 3
  • Free WiFi

King Room-Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(52 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Hotel Concord Syracuse, an Ascend Collection Hotel

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
7.4 out of 10, Good, 1,002 reviews
$82 nightly
The price is $96
May 24 - May 25
Total with taxes and fees
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About the neighborhood

East Syracuse

DoubleTree by Hilton Hotel Syracuse places you within a 10-minute drive of popular sights such as Erie Canal Museum and The Oncenter. This 250-room, 4-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Old Erie Canal Historic State Park - 6 min drive - 4.9 miles
  • AMF Syracuse Lanes - 7 min drive - 6.1 miles
  • Le Moyne College - 9 min drive - 6.0 miles
  • Green Lakes State Park - 9 min drive - 6.5 miles
  • Destiny USA - 12 min drive - 9.6 miles

Getting around

  • Syracuse Regional Transportation Center - 14 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪John & Sons Fly Road Market - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Guests of DoubleTree by Hilton Hotel Syracuse have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Syracuse
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 1,398 reviews
$82 nightly
The price is $95
May 24 - May 25
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,006 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay
  • Pet weight must not exceed 50 lbs per pet
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Hotel Syracuse?

DoubleTree by Hilton Hotel Syracuse offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on May 14, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near DoubleTree by Hilton Hotel Syracuse?

This hotel is located in East Syracuse, close to JMA Wireless Dome and Destiny USA. You'll also find Palace Theater and AMF Syracuse Lanes within a short drive.

Will I be able to park at DoubleTree by Hilton Hotel Syracuse?

Yes, self parking is offered for free at the hotel.

Does DoubleTree by Hilton Hotel Syracuse feature a casino?

No, DoubleTree by Hilton Hotel Syracuse doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Hotel Syracuse?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at DoubleTree by Hilton Hotel Syracuse?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as an indoor pool.

Does DoubleTree by Hilton Hotel Syracuse have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Hotel Syracuse have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Hotel Syracuse serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Will DoubleTree by Hilton Hotel Syracuse allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Hotel Syracuse for a fee of USD 50.00 per pet, per stay. The property also provides an off-leash area and food and water bowls.

Does DoubleTree by Hilton Hotel Syracuse have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Hotel Syracuse?

The closest major airport to DoubleTree by Hilton Hotel Syracuse is Hancock Intl. Airport (SYR), which is 8.9 mi away (12 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton Hotel Syracuse?

Yes, some guestrooms at DoubleTree by Hilton Hotel Syracuse offer a balcony and may feature courtyard views.

Does DoubleTree by Hilton Hotel Syracuse offer wedding services?

Take advantage of the wedding venue at DoubleTree by Hilton Hotel Syracuse if you plan to say "I do" during your trip.

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 567 out of 1001 reviews
Rating 8 - Good. 187 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Breakfast buffet fantastic! Staff very friendly all around.
Stayed 1 night in Mar 2026

6/10 Okay

Sharon

Business traveler, Traveled with partner
Room was clean and staff was courteous. There wasn't a hair dryer in the room.and the furniture was dated. The room could use some sound proofing.
Stayed 1 night in Jan 2026

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and warm. My room was amazing
Stayed 2 nights in Jan 2026

10/10 Excellent

Larry

Stayed 1 night in Jan 2026

8/10 Good

Glen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

8/10 Good

Stephen

Stayed 1 night in Jan 2026

8/10 Good

Randy

Stayed 1 night in Jan 2026

4/10 Poor

Sarah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was put in a handicap room when we requested a regular king
Stayed 1 night in Jan 2026

8/10 Good

Ivalease

Stayed 1 night in Jan 2026

8/10 Good

Delavan, Fort Mill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are dated but clean. The beds were very comfortable and had the best pillows I have ever had in a hotel!We were next to the elevator but it was very quiet. We did not have time for breakfast but enjoyed the delicious coffee and chocolate chip cookies from the lobby. We would definitely stay there again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great staff, beautiful Christmas tree, and clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Andre

Stayed 1 night in Jan 2026

10/10 Excellent

Tramar

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 2 nights in Dec 2025

10/10 Excellent

Elise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and helpful- room was clean. Great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Rochelle

Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff, fairly clean facilities.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ayodeji Oladipo

Stayed 3 nights in Dec 2025

10/10 Excellent

Teri

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle, Watertown

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exception staff
Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2025

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