Good:
1. The property was impeccably clean and managed exceptionally well. However, the advertised Deluxe Studio Apartment is very small, offering a minimal kitchenette rather than a true kitchen, and has no dedicated dining and relaxing space.
2. Front desk staff was a mixed experience: one was very good, but other, I thought, was merely pretending.
Bad:
1. No on-site dining: Plan to eat out or bring food, especially if arriving late.
2. Excessive Fees and Surcharge: In addition to a $25/night parking fee, the hotel levied a 1.5% surcharge on a Visa Debit card. This fee is excessive for a 5-star hotel and, based on RBA guidance, is likely disproportionate and possibly illegal. After handing over my card, the payment was processed in a manner that prevented me from selecting the savings option to avoid the surcharge, despite my prior inquiry.
Verdict:
While the property itself is excellent, the sheer volume of surcharges and the small apartment size diminish the overall value. I would stay for a night or two, but for anything longer, look elsewhere, as the total costs quickly become uncompetitive and better options would be available when all costs added together.