Sheraton Grand Sydney Hyde Park

Good location Slightly dated Too Early checkout at 11am!

I originally was going to stay here and then decided to try a boutique hotel instead. After one night, I knew I had made a mistake so I booked the Sheraton. A magnificent stay to say the least. There were a couple interesting experiences with the staff but that may have been just a cultural issue. Overall, great stay.

The hotel was clean and in a great location. This was a family trip we enjoyed the experience and the great food. The staff was helpful and friendly. I recommend for business or pleasure .

very good location. Extremely convenient. Loved it

Good location, and the room we stayed is clean and comfortable. We will consider this hotel on our next visit. and recommend it to others.

The staff at the Sheraton welcomed us after our 20+ hours of travel! We knew arriving at 8:00 am Sydney time meant our room wouldn't be ready, however, they were obviously used to people traveling far, and handed us the keys to their spa and invited us to use the showers and facilities. We were very grateful for that and then we checked our bags with the Concierge and went to explore Sydney. The staff was very helpful directing us to the correct spot where we caught our double decker tour bus to see the sights. When we returned our room was ready and our luggage had already been delivered to our room! Perfect timing as we really needed to nap by then! The room was a very generous size, the bathroom was enormous with a full tub and separate shower, plenty of fluffy white towels etc. The bed was so comfortable and we needed a rollaway bed, which was delivered with a smile and was also very comfy. We napped then went in search for dinner at the Westfield shopping mall that was at the next corner. The next morning we had the buffet breakfast - that was a bit costly and don't think we'd do that again, but it was good food and service.The Concierge was so helpful as he told us how to get to the ferry to go to the Taronga Zoo and the best way to get our daughter to her Bridge Climb! We then checked our bags with the Concierge and headed to our destinations. We returned early afternoon to collect our bags and make our way to our Cruise ship. Thanks Sheraton for taking such great care of three weary travelers!

We arrived at 9 am and told the guy at the desk that we needed 2 beds in our room. We asked twice to make sure. He assured us that there would be 2 beds. Later in the day, when we came back to check in, we were put in a king, and there were not 2 beds in the room.

Sheraton on the Park is a traditional five star hotel with full amenities and excellent service. Our king bed room had everything. It was huge with separate dressing room and bath and shower. The location is opposite St James station (direct line from the airport) and on the free city shuttle bus route so convenient for getting around. Being in the city, the City View rooms actually look onto the building next door so there is not actually a 'view', but as we got a very reasonable rate this was not an issue for us. Other rooms look over Hyde Pk. We spent three days sightseeing around the city, harbour and beaches but the hotel would be perfect for a business stay as well.

I have moved from several hotels in the last 2 weeks around AU for work. My normal stay is around 2 days per hotel on average. This hotel was outstanding. it was a clean as you can ask for and the staff was very friendly and helpful. The location is the best. Across the street from the park and events. St Marys Chuch is also across the street and it a must see for photographers. Pubs are nearby as well as many nice eateries.. You can find high end resturants as well as fast food. A perfect place to stay.

Very nice hotel and a decent value in a city as expensive as Sydney. Staff in all areas were friendly and helpful. The room and bathroom were spacious and comfortable.

Overall very nice hotel and location and high quality rooms and comfort levels. Easy to get to anywhere in the CBD. Also, rooms were very clean and cleaning staff friendly. A bit of noise from next room with loud tv and small amount of road noise due to being on the city view hyde park side, which is next to a main road - so request higher floor levels to avoid this.

Good central location an easy taxi ride from the airport. Spacious well appointed room but a bit short on storage space. Would not accept frequent traveller card when booked through non-hotel travel site. A$9 for a bottle of water.

The "city view" room looked directly into a brick wall. The room was small, badly lit, and had cheap material (tiles in the bathroom, fixtures, and carpeting). The water pressure was also poor. However, the bed was very comfortable, and the location was easily accessible to the monorail and the free bus service (route 555). Overall, it is an acceptable hotel, but more equivalent to a three star property in the States. I have previously stayed in the Shangri-La Sysney, which was far superior for only a few dollars more.

The hotel experience was exactly what I needed. My only disappointments were that I still had to pay for internet (at over $20/day) and I had to depart early on checkout and couldn't enjoy the hotel longer (though that's no fault of theirs). The room was perfect, well appointed with a comfortable king bed and beautiful bathroom. Breakfast was included in my rate, and the buffet had plenty of options to satisfy anybody. All the attractions of the city are within a reasonable walking distance (Darling Harbour, Opera House, The Rocks), and if you would prefer a taxi they are always waiting outside.

The location of the hotel was very nice for the purpose of walking around the main area of Sydney city. Most stuffs are friendly and helpfull, but some of them are not. We were forced to wait without proper explanation at dinner, or we got no response after ordering coffee.

room was very nice, breakfast buffet wonderful. Great location,pool spa nice. We will stay again. Issues, no airport shuttle available to or from airport.

It was a last minute booking, where I wanted to surprise my wife. She knew we were going to watch Tap Dogs on Saturday, but gave her an extra surprise with a night in town as well. The staff from check in through to check out was excellent and the view of the Park was beautiful to wake up to. I very nice quick getaway without comprising on quality. Thankyou, we will stay again