Location is great. WiFi connection was poor and I had a hard time to keep it connected.
Friendly staff but facilities very old. Would not return here again. Checkin was to start at 2pm but our room was not ready until 4pm. First room we got was very smelly. Staff exchanged it quickly for a second room which was acceptable.
Mercury is a great hotel but beware, I made two local calls and was charged $40! Outrageous! Other than that hotel staff was very nice, hotel is in an excellent location. I’m not sure why but we were always short on wash cloths. Also there is no drawers for clothes and not much space for toiletries in bathroom. Would recommend hotel.
Great location with access to the train station, excellent breakfast!
Proximity to the central station and darling harbour
Located in Chippendale, Mercure Sydney is within a 5-minute walk of University of Technology Sydney and within 15 minutes of other popular attractions like Ultimo College. This 517-room, 4.5-star hotel has a restaurant along with conveniences like an indoor pool and a gym.
This hotel serves as home to a bar, along with a restaurant that specializes in local cuisine. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.
48-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with WiFi and wired internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and espresso makers are also available. Housekeeping is available on request.
At Mercure Sydney, guests enjoy features like an indoor pool, a gym, and a sauna. Self parking is offered for AUD 50 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Location is great. WiFi connection was poor and I had a hard time to keep it connected.
Friendly staff but facilities very old. Would not return here again. Checkin was to start at 2pm but our room was not ready until 4pm. First room we got was very smelly. Staff exchanged it quickly for a second room which was acceptable.
Dear ITravel, Thank you for your review. As you mentioned, we are in the process of undertaking upgrades to our rooms and bathrooms which will see a marked improvement in our product. We hope to have the opportunity of welcoming you back in the near future so you can experience our new look. Kind regards, Daniel Barnard, General Manager
Dear Anonymous, Thank you for your review. Glad you had a 5-star experience with us. We look forward to welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager
Mercury is a great hotel but beware, I made two local calls and was charged $40! Outrageous! Other than that hotel staff was very nice, hotel is in an excellent location. I’m not sure why but we were always short on wash cloths. Also there is no drawers for clothes and not much space for toiletries in bathroom. Would recommend hotel.
Dear Anonymous Thank you for your feedback. I note your overall stay was most satisfactory. I have also taken on board your comments in which we will review accordingly. We hope to have the opportunity of welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Great location with access to the train station, excellent breakfast!
Hi Ryan Thank you for your review. Glad you had a great stay with us and you enjoyed the hotel's ideal location. We look forward to the opportunity of welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Proximity to the central station and darling harbour
Dear Anonymous Thank you for your review. Glad you had a great stay with us and you enjoyed the hotel's ideal location. We look forward to the opportunity of welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney
Dear iamhiro, Thank you for your feedback. I am pleased your overall stay was most satisfactory. I have taken on board your comments in which we will review accordingly. We hope to have the opportunity of welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager