- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, JCB International, MasterCard, and Visa.
- Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Mercure Sydney
3.5 out of 5.0Enter your dates to see prices
Mercure Sydney
3.5 out of 5.0
3.8
out of 5
Average Guest Review
See all 22 reviews
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Recent guest reviews
Being right at the Central station was great for me as I was visiting my daughter at the U of Sydney. I could easily walk to Chinatown, Darling Harbour and even downtown. The staff at the hotel was very responsive to my questions and requests. The gym could be bigger and nicer for the price and the bathroom door is a bit awkward/too close to the toilet to easily maneuver around. The lighting in the bathroom was too dim for me. And the floor lamp in the room is cheap and flimsy but everything else was fine. I loved having the contoured pillow and fresh granny smith apples in the lobby.
It was OK. Not in the best part of town and our room looked over other building rooftops that had a lot of junk on the rooftops. It looked really bad out our window. Breakfast buffet was very good. Price was OK compared to other hotels.
Clean hotel, great location! Bed not very comfortable but for the price you can't really complain.
Poor drainage. Wouldn't do it again. Area is saturated with dirty restaurants.
Small hotel located right near the Central Station in Sydney. Well trained staff that are customer oriented.
We were pleasantly surprised by the quality of the Mercure. Everything is clean, bright, modern and busy! The pool is small but perfect for a morning swim, and a nice workout room is handy. The best part of our stay outside of the comfort of the room was the location. We were near buses, trains, and cafes all just a block away! The concierge staff was super amazing. All were knowledgeable, helpful, and took their time to explain where things were and how to get around. Jim was awesome in helping us get to the zoo! Thank you all for a wonderful visit!
Couldn't control the temperature of the room which resulted in an uncomfortable room.
Gym is outdated but functional. Otherwise, everything was great.
Located right at the Central Station stop, it was convenient to access the entire city (not to mention the airport). The room was very nice and they have a pillow menu that made our sleep more comfortable.
We really enjoyed our stay at the Mercure. We arrived super early and were given the option to upgrade for $20 a night for a room with a view. We thought it was worth it as the view was beautiful and even better we were able to check in at 7:30 am rather than having to wait until 2pm. That was great after our long flight! The room was comfortable and the hotel was in walking distance to the central train station which goes anywhere you need to go. There was also a little breakfast place out back that was great! The staff were friendly and helpful as well. The restaurant was not very impressive and while the bar had a pizza night with specials when we went for a later night snack at 9pm they were sold out. Overall we had a great visit and would highly recommend this hotel to other travelers.
The rooms were small but clean with comfortable beds; however it was really loud you could everything going on in the rooms beside, above, and below.
Great location: very easy to get around.
I went to Sydney for sightseeing. This was good for that purpose because of the central location.
This hotel was great, for me. There were some problems that might bother others, though. Notably, the bathroom towels did not seem to be collected daily, and services that are usually complementary were charged to my room: breakfast and internet access.
Sydney was the perfect trip, couldn't ask for anything better then this. Great hotel, perfect service, awesome location, I loved it very much.
staff service excellent. restuarant excellent. rooms where disappointing out dated bathroom one bedside table.rooms need revamping
Staff is great, helpful in every way. Noise from hall and adjacent room was occasionally bothersome. Bathroom functional, but a bit dated. Location was great - near both rail and bus lines reaching all over the city. I would stay here again, and recommend it to others.
Experience a few glitches during check-in as the hotel doesn't have the record of what type of room I booked. I've booked a deluxe room but they end up give me regular room which I have to go down to reception and change it. Thanks for the "team lead" who dealt with me and she changed it to a huge room which consists of 2 double beds and 360 degrees of view. Excellent value. The worst part is internet access which there is no free internet.
The staff were more than helpful. They were exceptionally pleasant. Rooms were clean and comfortable. The location was walkable to all attractions and very convenient to buses and trains.
The only thing we didn't like about this hotel was the location. It was a pretty far walk to the harbours. But there were plenty of coffee shops and restaurants nearby. Bus stations and train stations were right outside the hotel. The service was fabulous and the concierges were very helpful with airport shuttles, tours, and restaurants.
Hotel highlights
- Close to University of Sydney
- Onsite dining
- Indoor pool
- Fitness center
Mercure Sydney is adjacent to popular attractions such as Railway Square and Kensington Street. This 517-room, 3.5-star hotel has conveniences like an indoor pool, a fitness center, and a rooftop terrace. Central Park and Paddy's Market are a short walk from the hotel, which is near the airport.
Dining
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
Rooms
The 517 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect WiFi and LCD TVs with satellite channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.
Property features
At Mercure Sydney, guests enjoy an indoor pool, a fitness center, and a rooftop terrace. If you drive, self parking is AUD 45 per day, or you can take advantage of the airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include WiFi in public areas, 8 meeting rooms, and conference space.
Guest reviews for Mercure Sydney
great location and super-helpful staff
Everyone
Being right at the Central station was great for me as I was visiting my daughter at the U of Sydney. I could easily walk to Chinatown, Darling Harbour and even downtown. The staff at the hotel was very responsive to my questions and requests. The gym could be bigger and nicer for the price and the bathroom door is a bit awkward/too close to the toilet to easily maneuver around. The lighting in the bathroom was too dim for me. And the floor lamp in the room is cheap and flimsy but everything else was fine. I loved having the contoured pillow and fresh granny smith apples in the lobby.
Everyone
It was OK. Not in the best part of town and our room looked over other building rooftops that had a lot of junk on the rooftops. It looked really bad out our window. Breakfast buffet was very good. Price was OK compared to other hotels.
Everyone
Clean hotel, great location! Bed not very comfortable but for the price you can't really complain.
mediocre area.
Everyone
Poor drainage. Wouldn't do it again. Area is saturated with dirty restaurants.
Review comment
Greg Brady responded on Jan 1, 1970
Hi, Thank you so much for your feedback. We would like to investigate the drainage a little further if possible. We hope to hear from you again soon Kindest regards Greg Brady General Manager
great customer service hotel close to everything
Everyone
Small hotel located right near the Central Station in Sydney. Well trained staff that are customer oriented.
great hotel, great location!
Families
We were pleasantly surprised by the quality of the Mercure. Everything is clean, bright, modern and busy! The pool is small but perfect for a morning swim, and a nice workout room is handy. The best part of our stay outside of the comfort of the room was the location. We were near buses, trains, and cafes all just a block away! The concierge staff was super amazing. All were knowledgeable, helpful, and took their time to explain where things were and how to get around. Jim was awesome in helping us get to the zoo! Thank you all for a wonderful visit!
average
Couples
Couldn't control the temperature of the room which resulted in an uncomfortable room.
weekend away
Couples
Gym is outdated but functional. Otherwise, everything was great.
nice place!
Couples
Located right at the Central Station stop, it was convenient to access the entire city (not to mention the airport). The room was very nice and they have a pillow menu that made our sleep more comfortable.
anniversary getaway
Couples
We really enjoyed our stay at the Mercure. We arrived super early and were given the option to upgrade for $20 a night for a room with a view. We thought it was worth it as the view was beautiful and even better we were able to check in at 7:30 am rather than having to wait until 2pm. That was great after our long flight! The room was comfortable and the hotel was in walking distance to the central train station which goes anywhere you need to go. There was also a little breakfast place out back that was great! The staff were friendly and helpful as well. The restaurant was not very impressive and while the bar had a pizza night with specials when we went for a later night snack at 9pm they were sold out. Overall we had a great visit and would highly recommend this hotel to other travelers.
Hi Barbara Thank you for your review. I am delighted you had a great stay with us, particularly enjoying the hotel's ideal location and the friendly, helpful service provided by our staff. I have also taken on board you constructive comments regarding the gym and room lighting in which we will review accordingly. I appreciate your feedback and look forward to the opportunity of welcoming you back when next you visit Sydney. Kind regards, Daniel Barnard, General Manager, Mercure Sydney