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Novotel Sydney West HQ Hotel

4.0 star property
Suburban hotel with 6 restaurants and bars

Choose dates to view prices

Photo gallery for Novotel Sydney West HQ Hotel

6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
3 bars/lounges
Indoor pool
6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
55 Sherbrooke Street, Rooty Hill, NSW, 2766
  • Sydney Coliseum Theatre
    ‪3 min walk‬
  • Blacktown International Sportspark
    ‪3 min drive‬
  • Sydney Motorsport Park
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪37 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Sydney

Located in Rooty Hill, Novotel Sydney West HQ Hotel is adjacent to Sydney Coliseum Theatre and within 2 miles (3 km) of Blacktown International Sportspark. This 164-room, 4-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Sydney Coliseum Theatre - 3 min walk - 0.2 miles
  • Blacktown International Sportspark - 3 min drive - 2.2 miles
  • Sydney Motorsport Park - 6 min drive - 3.8 miles
  • Featherdale Wildlife Park - 7 min drive - 4.1 miles
  • Sydney Zoo - 7 min drive - 3.4 miles

Getting around

  • Sydney Rooty Hill Station - 15 min walk
  • Sydney Airport (SYD) - 43 min drive

Restaurants

  • ‪Rooty Hill RSL - ‬4 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪tnb Coffee - ‬13 min walk
  • ‪TFC BBQ & Bakery - ‬18 min walk
  • ‪Rooty Hill Star Pizza/Pide & Kebabs - ‬15 min walk

About this property

Novotel Sydney West HQ Hotel

Suburban hotel with 6 restaurants and bars
At Novotel Sydney West HQ Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include meeting rooms, a conference center, and a business center.
LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Refrigerators, coffee makers, and hair dryers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants

Restaurants on site

  • 33Grill Bar & Dining
  • Chu Restaurant
  • New Town Thai
  • Pizzaperta Manfredi
  • Steak & Oyster Co

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's pool is closed from December 20 to January 3 yearly.

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 40.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Novotel Hotel Rooty Hill Sydney
Novotel Rooty Hill Sydney
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill Hotel Rooty Hill
Novotel Sydney Rooty Hill Hotel
Novotel Sydney West HQ Hotel Rooty Hill
Novotel Sydney West HQ Rooty Hill
Novotel Sydney West HQ

Frequently asked questions

Is a free cancellation option available at Novotel Sydney West HQ Hotel?

Novotel Sydney West HQ Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do within easy reach of Novotel Sydney West HQ Hotel?

This hotel is situated in Rooty Hill, just steps from Sydney Coliseum Theatre. You'll also find Blacktown International Sportspark and Sydney Zoo within a short drive.

Is there parking available at Novotel Sydney West HQ Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Novotel Sydney West HQ Hotel include a casino?

No, Novotel Sydney West HQ Hotel doesn't have a casino.

Will I find an indoor pool at Novotel Sydney West HQ Hotel?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Novotel Sydney West HQ Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, 3 bars, and 6 restaurants.

Are there hot tubs at Novotel Sydney West HQ Hotel?

No, there isn't a spa tub at this hotel.

Does Novotel Sydney West HQ Hotel have a restaurant with a breakfast menu?

Yes, Novotel Sydney West HQ Hotel has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Novotel Sydney West HQ Hotel allow pets to stay for free?

No, pets aren't allowed at Novotel Sydney West HQ Hotel though service animals are welcome.

Does Novotel Sydney West HQ Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Novotel Sydney West HQ Hotel?

The closest major airport to Novotel Sydney West HQ Hotel is Sydney Airport (SYD), which is about 22.3 mi away.

Can I book a room with a balcony at Novotel Sydney West HQ Hotel?

No, at Novotel Sydney West HQ Hotel, there aren't any guestrooms that list a balcony.

Novotel Sydney West HQ Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 39 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acces to food placed in the RSL next door
Stayed 2 nights in Feb 2025

6/10 Okay

Hebe

Disliked: Cleanliness
There were bugs in the bedding and kitchen area of the room.
Stayed 1 night in Jan 2025

8/10 Good

Bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was great service and easy to get to
Stayed 1 night in Jan 2025

8/10 Good

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet evening

Pleasant but pricey.
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service

Poor Customer service

The customer service on arrival was terrible no greeting of effort to try give a solution on a request for early check in. A Fijian lady in front counter very poor hospitality skills. I was only helped by an Australian man an hour later doing his best to support me. This was the worst customer service but always stayed here this will be our last
Stayed 2 nights in Jan 2025

6/10 Okay

Brett

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Gursharan

Stayed 7 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy, TV size could do with an up grade, House keeping hit and miss sometimes we didn’t get all the complimentary items renewed.
Stayed 12 nights in Dec 2024

2/10 Terrible

Shady

Disliked: Cleanliness, staff & service, property conditions & facilities
I personally, had a traumatising, horrible, unwarranted, without reason, the most utterly disgusting experience ever to be endured by an individual.
Stayed 10 nights in Dec 2024

10/10 Excellent

Chau

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and area to stay but a bit far from sydney cbd.
Stayed 1 night in Jan 2025

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sohrab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good for staying
Stayed 4 nights in Dec 2024

10/10 Excellent

Abdul Latif

Liked: Cleanliness, staff & service, property conditions & facilities
All were good
Stayed 4 nights in Dec 2024

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member Lani was very pleasant, polite and professional. Location excellent and the room was perfect. Will definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the place so every time I’m in the area visiting my first choice of stay is Novotel rootyhill .. also recommend to all my friend back in the US.. right now I’m here in LA talking about my stay in your great hotel down under. I’ll be back again in February and might stay again there .. thanks
Stayed 3 nights in Dec 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very helpful and friendly 😀
Stayed 1 night in Dec 2024

8/10 Good

ji won

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

wei

👍
Stayed 1 night in Nov 2024

8/10 Good

Gifford

Stayed 2 nights in Nov 2024

10/10 Excellent

TUTIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
All staff very friendly and helpful.
Stayed 1 night in Nov 2024

8/10 Good

DAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good quality amenities and dining options

meet the expectations for the visit purpose
Stayed 2 nights in Jul 2024