Holiday Inn Express Springfield Downtown by IHG

2.5 star property
Baroque hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Classic architecture meets modern comfort at this Hilton Express hotel, featuring a symmetrical facade with evenly spaced windows and decorative moldings.
Creator video
Indulge in a variety of breakfast options, including cheese omelets, scrambled eggs, and more.
Relax and unwind in our welcoming lobby, featuring a reception desk, comfortable seating area, and convenient amenities.
Enjoy complimentary coffee and hot water at our welcoming reception area, where you can find a selection of amenities to make your stay convenient.

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
145 State Street, Springfield, MA, 01103
  • MassMutual Center
    ‪3 min walk‬
  • MGM Springfield
    ‪5 min walk‬
  • Naismith Memorial Basketball Hall of Fame
    ‪11 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

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Room options

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(93 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room

8.6 out of 10
Excellent
(20 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Springfield

Located in Metro Center, Holiday Inn Express Springfield Downtown by IHG is adjacent to MassMutual Center and within a 15-minute walk of popular sights like Paramount Theater. This 98-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • MassMutual Center - 3 min walk - 0.2 miles
  • MGM Springfield - 5 min walk - 0.3 miles
  • Naismith Memorial Basketball Hall of Fame - 11 min walk - 0.6 miles
  • Springfield Armory - 13 min walk - 0.7 miles
  • Titanic Museum - 2 min drive - 1.4 miles

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪Wahlburgers - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪La Fiorentina Pastry Shop - ‬7 min walk
  • ‪South End Market - ‬9 min walk
  • ‪The Chandler Steakhouse - ‬5 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Baroque hotel with free breakfast and a fitness center
Guests of Holiday Inn Express Springfield Downtown by IHG have access to an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • Tax ID number is C0004282810.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Springfield Downtown by IHG?

Holiday Inn Express Springfield Downtown by IHG provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Springfield Downtown by IHG?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Springfield Downtown by IHG on Aug 3, 2025 start from $118.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Express Springfield Downtown by IHG?

This hotel is situated in Metro Center within a short 5-minute walk of MGM Springfield and also 15 minutes on foot from Naismith Memorial Basketball Hall of Fame. You'll also find Eastern States Exposition and Big E within a short drive.

Is there parking available at Holiday Inn Express Springfield Downtown by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Springfield Downtown by IHG feature a casino on the premises?

No, Holiday Inn Express Springfield Downtown by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Springfield Downtown by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8 AM and 10 PM.

Is Holiday Inn Express Springfield Downtown by IHG good for couples?

Amenities that appeal to couples at this hotel include a soaking tub, Egyptian cotton sheets, and free Internet access.

Does Holiday Inn Express Springfield Downtown by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Springfield Downtown by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express Springfield Downtown by IHG serves free on-the-go breakfast each morning from its snack bar.

Does Holiday Inn Express Springfield Downtown by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Springfield Downtown by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Springfield Downtown by IHG?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express Springfield Downtown by IHG?

The closest major airport to Holiday Inn Express Springfield Downtown by IHG is Westfield, MA (BAF-Barnes Municipal), which is 16.1 mi away (27 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 20.5 mi away (26-minute drive).

Can I book a room with a balcony at Holiday Inn Express Springfield Downtown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Springfield Downtown by IHG.

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express in Springfield is right around the corner from the MGM casino in downtown Springfield. The downtown has much to offer with museums and dining within easy walking distance. Our room was very clean and comfortable and the breakfast was hot and very good. The only thing I didn't care for was the parking arrangement. The free parking was down a side street a block away. Had the weather been bad it would have been a long way to lug suitcases. Also, the lighting to and around the parking could have been better.
Stayed 1 night in Jul 2025

10/10 Excellent

Neeraj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Clean. Helpful and courteous staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will visit again
Stayed 2 nights in Apr 2025

8/10 Good

Georgiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Apr 2025

8/10 Good

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice

comfy bed, nice pillows. Slept like a rock. Great breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Karla

Liked: Cleanliness, property conditions & facilities
Check in associate was great 😊 but when we went to the des
Stayed 1 night in Apr 2025

10/10 Excellent

Sorin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, great location.
Stayed 1 night in Apr 2025

10/10 Excellent

rosa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel nice people love they have a swimming pool for my kids love the breakfast and love it the real clean
Stayed 1 night in Apr 2025

8/10 Good

Zihni

Stayed 1 night in Apr 2025

6/10 Okay

Maria

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Not satisfied with housekeeping service, front desk were very friendly and helpful, sorrounding area smells like marijuana all over and even inside the hotel
Stayed 7 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place service and lobby attendant are all great staff
Stayed 1 night in Apr 2025

4/10 Poor

Karen

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Said area shuttle on Expedia- there was none. VERY unsafe area- walked to look for food- very very unsafe area to walk around Parking seemed unsafe as well
Stayed 1 night in Apr 2025

10/10 Excellent

lorraine

Traveled with family and small children
Liked: Cleanliness, staff & service
Convenient
Stayed 3 nights in Feb 2025

10/10 Excellent

CARRIE, west greenwich

Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the overall hotel experience!
Stayed 7 nights in Apr 2025

8/10 Good

Ahmed I

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a fan of the really super loud plumbing when your neighbor is showering but otherwise the stay was nice! comfy pillows, easy parking, wonderful staff
Stayed 1 night in Apr 2025

2/10 Terrible

Jerry

Ongoing safety issues with people threatening others inside hotel facilities. Refused to stay there and was not reimbursed.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn

Best stay I have ever had.
Stayed 2 nights in Apr 2025

10/10 Excellent

Irwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spent 2 nights. no complaints, but kinda expensive
Stayed 2 nights in Mar 2025

10/10 Excellent

Annette Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was so friendly and helpful.. truly appreciated after a 5 hour drive . I thanks ..we will be back next year
Stayed 1 night in Apr 2025

8/10 Good

Stacy

Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Amenities
The staff, the hotel itself, and the location! Fabulous!!!
Stayed 2 nights in Apr 2025