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The Aqua Pacific Hotel

2.0 star property
Hotel with free parking, near Santa Cruz Wharf

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Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Exterior
View from property
Classic 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, individually decorated
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
330 Ocean St., Santa Cruz, CA, 95060
  • Santa Cruz Beach Boardwalk
    ‪11 min walk‬
  • Santa Cruz Wharf
    ‪16 min walk‬
  • Mystery Spot
    ‪9 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Room 1 King Bed - ADA

1 bedroom, premium bedding, pillowtop beds, individually decorated

Room 1 King Bed - ADA

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Jacuzzi Tub

1 bedroom, premium bedding, pillowtop beds, individually decorated

King Room with Jacuzzi Tub

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(34 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for City Single Queen Room

City Single Queen Room | 1 bedroom, premium bedding, pillowtop beds, individually decorated

City Single Queen Room

8.6 out of 10
Excellent
(9 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic 1 King Bed

Classic 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Classic 1 King Bed

7.6 out of 10
Good
(18 reviews)
  • 175 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

Deluxe Room 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santa Cruz

Located in Westside Santa Cruz within a mile (2 km) of Santa Cruz Wharf, The Aqua Pacific Hotel is within a few miles (5 km) of other popular sights such as Monterey Bay. This 36-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Ocean Street - 2 min walk - 0.1 miles
  • Santa Cruz Beach Boardwalk - 11 min walk - 0.6 miles
  • Santa Cruz Main Beach - 11 min walk - 0.6 miles
  • Santa Cruz Wharf - 16 min walk - 0.9 miles
  • Mystery Spot - 9 min drive - 4.3 miles

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 25 min drive

Restaurants

  • ‪Pizza My Heart - ‬13 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬12 min walk
  • ‪Los Viejones - ‬2 min walk
  • ‪The Catalyst - ‬14 min walk

About this property

The Aqua Pacific Hotel

Hotel with free parking, near Santa Cruz Wharf
At The Aqua Pacific Hotel, guests have access to an indoor pool, free WiFi in public areas, and a seasonal outdoor pool. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include express check-out and a vending machine.
50-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, coffee makers, and fans. Housekeeping is available on request.
An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30 per day
  • Cribs/infant beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April 01 to October 31.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

Frequently asked questions

What is there to do close to The Aqua Pacific Hotel?

This hotel is situated in Westside Santa Cruz, just steps from Ocean Street. You'll also find Santa Cruz Beach Boardwalk and Monterey Bay within a short drive.

Will I be able to park at The Aqua Pacific Hotel?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Aqua Pacific Hotel feature a casino at the property?

No, The Aqua Pacific Hotel doesn't have a casino.

Is there an indoor pool at The Aqua Pacific Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool will be open from April 01 until October 31.

Is The Aqua Pacific Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, Netflix, and free Internet access.

Does The Aqua Pacific Hotel have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does The Aqua Pacific Hotel have a restaurant that serves breakfast?

No, The Aqua Pacific Hotel doesn't have a restaurant that serves breakfast.

Will The Aqua Pacific Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Aqua Pacific Hotel for a fee of USD 50 per pet, per night.

Does The Aqua Pacific Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Aqua Pacific Hotel?

The closest major airport to The Aqua Pacific Hotel is Watsonville, CA (WVI-Watsonville Municipal), which is 16.1 mi away (25 minutes by car). Another top airport is Monterey Peninsula Airport (MRY), which is around 27.8 mi away.

Are there rooms with balconies that I can book at The Aqua Pacific Hotel?

No, you won't find guestrooms with balconies at The Aqua Pacific Hotel.

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 311 out of 671 reviews
Rating 8 - Good. 146 out of 671 reviews
Rating 6 - Okay. 77 out of 671 reviews
Rating 4 - Poor. 67 out of 671 reviews
Rating 2 - Terrible. 70 out of 671 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Abram

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the complimentary snacks at the front desk and the pool is great.
Stayed 1 night in Apr 2025

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a gaping hole in our bathroom where the fan should be. The light stopped working in the bathroom while showering so I had to open the door causing steam to set off the fire alarm at 7 in the morning. When I contacted the staff to let them know, they told me to turn on the light on my phone and close the door while I finish showering. The pool in the middle is great in theory until you get a bunch of drunk people echoing down there. Was the worst hotel experience I’ve ever had. I wasn’t going to leave a bad review, but after I emailed management after our stay and got no response I figure they deserve it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jim

Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Drama free relaxation

Really great friendly staff, checking out was stress free, didnt get knocked on or bothered even once! Loved it, definitely will return :) however was surprised by a lil fee at the end however, worth the money
Stayed 1 night in May 2025

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing customer service and clean room!
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

6/10 Okay

Shaunice

Stayed 1 night in May 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Demond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property have great customer service, good snacks, indoor pool and hot tub..im definitely booking again
Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, conveniently located. Easy to park too. Some friendly staff. Non-fluorescent lights in the rooms would greatly improve the ambience! As would soap in the bathroom. The coffee in the lobby was excellent.
Stayed 1 night in Apr 2025

8/10 Good

Eli

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For a budget friendly place, this is a nice stop. You can tell they've done remodeling and the room looked nice. The walls needing some wiping down in certain spots but overall it was a good room if you dont plan on being in your room for a long time. We stopped in for 1 night and we're in the room for very little time. Coming back to Santa Cruz for a longer stay, we would choose to stay elsewhere. We did not use the pool and hot tub but did scope it out, both were clean and looked nice. My husband felt the hot tub water which he said was not hot enough and the jets did not turn on. The elevators were also out of order.
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay, quiet and clean. Pool is not heated but hot tub was hot and clean. The surrounding area is not safe and highly trafficked. Parking was small and had limited space. Gave free coffee, fruit drinks, and snacks in lobby 24/7. Owner was very helpful and kept a good eye on the property. Little Ceasors and 7eleven are near by. Stay on property after dark, shady people and drug users lurk all over.
Stayed 2 nights in Apr 2025

8/10 Good

Dennise

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is very nice. Walls are thin and you can hear everything going on outside. My room had no body wash in the dispenser, a fake lash stuck on the floor and the TV wouldn’t turn on. Luckily, I just needed a place to crash for a few hours.
Stayed 1 night in Apr 2025

8/10 Good

Angie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice front desk staff- only complaint is that the bathroom smelt like stale cigarette smoke.
Stayed 1 night in Apr 2025

4/10 Poor

Peter

Traveled with partner
Disliked: Property conditions & facilities
The shower gel in the shower was empty No extra blankets available The traffic noise was quite noisy Looked run down a little
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly staff

The staff was absolutely amazing! Super friendly and went above and beyond ! Room was clean!
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Stayed 1 night in Apr 2025

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A threat to health and safety - don't go here

This place was awful. To start they gave us a key to an occupied room. There was no safety lock on the door. The pool is not heated, it's freezing. The hot tubs jets were not working and both my son and I got a case of hot tub rash from the hot tub. Our skin burned for 2 days and we had to get a cream for it from the doctor. The room smelled like cigarettes. The shower had mold in it. The outlets next to the bed didn't work. There was not one moment in this place that I felt comfortable. I was worried about health and safety the entire time and for days afterwards. Don't go here. I read false reviews online that made this place sound inviting and luxurious. It is the exact opposite.
Stayed 1 night in Apr 2025

6/10 Okay

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cheap spot
Stayed 1 night in Apr 2025

2/10 Terrible

Ricardo

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Nothing works no microwave no breakfast no parking for a big truck i will not stay here again
Stayed 1 night in Apr 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Kiyah

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My boyfriend and I stayed here for one night and it was definitely not the greatest experience. There is no sound proofing whatsoever so we were able to hear noises from next door and upstairs. We could hear people’s TVs playing as well as when they would run water in the sink or bathtub. Our room had toiletries such as shampoo and hand soap, HOWEVER they were all empty! There was also an empty hand soap packaging stuffed behind a conditioner bottle. The man at the front desk was nice but had a really thick accent so it was hard to understand anything he was saying. The front desk is not open 24/7 and closes at 12:25AM. This was not specified online so my boyfriend and I had to drive really fast just to make it in time to spend the night after spending hours of driving from Oregon. The hotel is cute on the outside, but I would never stay here again.
Stayed 1 night in Apr 2025

4/10 Poor

lisa

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The blankets are so thin, definitely bring your own. The rooms are not that big for some reason. The bathroom knob was backwards and the lock was on the outside. The pool heater is out until they get apart, but the hot tub was good. The fridge can barely fit anything. It was definitely a one time stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Araceli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room & Hotel was great! Definitely a gorgeous setting! Room was perfectly clean! Would definitely recommend the hot tub as pool water heater is currently broken! Also our door would not lock correctly and had to ask staff for help. Overall a good stay, would book again!
Stayed 1 night in Apr 2025