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Hotel Milano

Property class: 2
VIP Access

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Photo gallery for Hotel Milano

A modern hotel room with a large bed, a desk, a TV, and a view of the city through the window.
A hallway with patterned flooring, a dark door, a mirror, and a console table with decorative items.
A modern apartment with a balcony, a swing chair, and a view of the cityscape.
A hotel room with a bed, a sofa, a desk, and a wardrobe.
A street with buildings, a cobblestone road, and a few pedestrians.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A bedroom with a bed, bedside tables, a TV mounted on the wall, and a red pillar.

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a nightstand with a lamp, a TV mounted on the wall, and a window with curtains.

Deluxe Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

A hotel room with a wooden bed, a desk, and a large window with curtains.

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a large mirror, and a patterned floor.

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

A modern hotel room with a bed, a nightstand, a wall-mounted TV, and a door.

Deluxe Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Signature Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a sofa, a chair, a patterned floor, and a large window with curtains.

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Honeymoon Suite, 1 King Bed, City View

A hotel room with a bed, a nightstand with a lamp, a telephone, and a remote control.

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, City View

Executive Suite, City View | Living area | 45-inch Smart TV with satellite channels

Executive Suite, City View

  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

A hotel room with a bed, bedside lamps, a TV on the wall, and patterned floor tiles.

Deluxe Room, 1 King Bed, Roll-in Shower

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Suite, City View

A modern hotel room with a large bed, a desk, and a TV mounted on the wall.

Panoramic Suite, City View

  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

San Juan

Located in Old San Juan within a 5-minute walk of Port of San Juan, Hotel Milano is within a few miles (5 km) of other popular sights like Condado Beach. The 31 rooms at this hotel include espresso makers, Smart TVs, and memory foam beds.

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Castillo de San Cristobal - 3 min walk - 0.2 miles
  • Port of San Juan - 4 min walk - 0.2 miles
  • San Juan Gate - 9 min walk - 0.5 miles

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Cayo Caribe - ‬2 min walk
  • ‪Café Finca Cialitos - ‬2 min walk

About this property

Hotel Milano

Hotel Milano features free WiFi in public areas and a water dispenser. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. This smoke-free hotel also has a TV in a common area.
Guests can expect 45-inch Smart TVs with satellite channels, along with free WiFi and wired Internet. Memory foam beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Espresso makers, phones, and wardrobes or closets are also standard. Change of towels is available on request.

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  • Free WiFi
  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (17 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.
Property Registration Number 02-79-193983

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Frequently asked questions

What's there to do around Hotel Milano?

This hotel is situated in Old San Juan, just steps from Port of San Juan and Museo del Mar, and within a short walk of Castillo de San Cristobal. You'll also find Condado Beach and Casino del Mar at La Concha Resort within a short drive.

How much does it cost to stay at Hotel Milano?

As of Sep 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Milano on Sep 29, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Milano have a casino on the premises?

No, Hotel Milano doesn't have a casino.

Will I find an indoor pool at Hotel Milano?

No, there is no indoor pool at this hotel.

Does Hotel Milano feature a restaurant that includes a breakfast menu?

No, Hotel Milano doesn't have a restaurant that serves breakfast.

Will Hotel Milano allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Milano.

Where is the closest airport to Hotel Milano?

The closest major airport to Hotel Milano is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (30 minutes by car).

Hotel Milano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 419 out of 590 reviews
Rating 8 - Good. 94 out of 590 reviews
Rating 6 - Okay. 49 out of 590 reviews
Rating 4 - Poor. 14 out of 590 reviews
Rating 2 - Terrible. 14 out of 590 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff, cleanliness, spacious rooms, very clean and close to a lot of good restaurants and stores. Highly recommended.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything thing was great…definitely will stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely hotel and very helpful staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Courteous front desk staff. Clean, comfortable room with great working activities, mini fridge, complimentary water. Comfortable bed and pillows. Walkable to Old San Juan places of interest and restaurants. Highly recommend this hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great place for families. Great location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff, comfortable bed, nice bathroom. Free bottles of water supply in the lobby.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was great for a short trip! Staff was very helpful! Amazing location, literally near everything!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to old San Juan, polite staff, helpful, clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean, the staff are very friendly and kindliness
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We stayed in the honeymoon suite and the room was gorgeous! The lobby of the hotel is under construction but other than that the check in and check out process was very smooth. The AC was very cold and we received fresh towels and sheets daily.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in old SAN Juan was perfect. Easy walking
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated for cruise travellers.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served its purpose for us! It was very clean and AC was cool with a very comfy bed. Would stay again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but not finished no bar or restaurant
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was in a great location and the room was very comfortable. The bag was very comfortable and there were a lot of pillows. I had a great sleep! The housekeeping was done each day on my room and it was nice to come back to a fresh room.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A section of the hotel is under renovation however, the room, the staff, the location is outstanding! In the heart of Old San Juan. Carlos was super nice!! Highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, super clean, awesome staff and silent by night.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a nice location in old San Juan
Stayed 2 nights in Mar 2026