Hotel Milano

2.0 star property
VIP Access

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Photo gallery for Hotel Milano

Panoramic Suite, City View | Premium bedding, memory foam beds, free WiFi, bed sheets
Panoramic Suite, City View | Terrace/patio
Front of property
Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, City View

  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Roll-in Shower, City View

  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Panoramic Suite, City View

  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

San Juan

Located in Old San Juan within a 5-minute walk of Port of San Juan, Hotel Milano is within a few miles (5 km) of other popular sights like Condado Beach. The 31 rooms at this hotel include espresso makers, Smart TVs, and memory foam beds.

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Castillo de San Cristobal - 3 min walk - 0.2 miles
  • Port of San Juan - 4 min walk - 0.2 miles
  • Catedral Basilica Menor de San Juan Bautista - 5 min walk - 0.3 miles

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Mojito's Restaurant - ‬3 min walk
  • ‪Café Finca Cialitos - ‬2 min walk

About this property

Hotel Milano

Hotel Milano features free WiFi in public areas and a water dispenser. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. This smoke-free hotel also has a TV in a common area.
Guests can expect 45-inch Smart TVs with satellite channels, along with free WiFi and wired Internet. Memory foam beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Espresso makers and wardrobes or closets are also standard. Change of towels is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (17 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.
Property Registration Number 02-79-193983

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Frequently asked questions

What's there to do around Hotel Milano?

This hotel is situated in Old San Juan, just steps from Port of San Juan and Plaza de Armas, and within a short walk of Catedral Basilica Menor de San Juan Bautista. You'll also find Condado Beach and Casino del Mar at La Concha Resort within a short drive.

How much does it cost to stay at Hotel Milano?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Milano on Apr 6, 2026 start from $199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Milano have a casino on the premises?

No, Hotel Milano doesn't have a casino.

Will I find an indoor pool at Hotel Milano?

No, there is no indoor pool at this hotel.

Does Hotel Milano feature a restaurant that includes a breakfast menu?

No, Hotel Milano doesn't have a restaurant that serves breakfast.

Will Hotel Milano allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Milano.

Where is the closest airport to Hotel Milano?

The closest major airport to Hotel Milano is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (30 minutes by car).

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 314 reviews
Rating 8 - Good. 51 out of 314 reviews
Rating 6 - Okay. 26 out of 314 reviews
Rating 4 - Poor. 13 out of 314 reviews
Rating 2 - Terrible. 9 out of 314 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Aasha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, convenient location
Stayed 1 night in Feb 2026

6/10 Okay

David

Lovely room. Location fine. Outrageous that why make you pay for early check in even though the room is ready.
Stayed 2 nights in Dec 2025

8/10 Good

Laura

Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness
Si
Stayed 1 night in Dec 2025

8/10 Good

Geuntae

Liked: Cleanliness, staff & service, property conditions & facilities
Close national historic sites
Stayed 2 nights in Dec 2025

10/10 Excellent

Monica

Stayed 1 night in Dec 2025

10/10 Excellent

Darwin

Stayed 4 nights in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walking distance to restaurants, shopping, tourist info centre, national parks and cruise pier. Staff were congenial and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay! We stayed here a few days prior to boarding a cruise and we were able to walk to the boat with our luggage since it was so close. Comfortable bed and linens. Quiet. Friendly staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

louise

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
To clarify….Our check in service was very nice but not having hot water spoilt our stay.
Stayed 1 night in Dec 2025

4/10 Poor

Agnieszka

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Shower head is very high and no hot water. You can hear everything from the hallway and adjacent rooms. Toilet flushes obnoxiously loud.
Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 2 nights in Dec 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Disliked: Amenities
Great value. No frills but clean & comfy. Newly renovated and in the heart of Old San Juan.
Stayed 1 night in Dec 2025

6/10 Okay

Shawn

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Basic amenities. The shower is way too high.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ychanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shops restaurant and historical places all within walking distance.
Stayed 1 night in Dec 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities
Clean and modern building in the heart of old San Juan. Sound carries in the hallways though so if there’s noisy guests or young children it can be quite bothersome.
Stayed 1 night in Dec 2025

10/10 Excellent

GUARIONEX

Stayed 4 nights in Dec 2025

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Courteous front desk, beautifully clean and amazing location.
Stayed 1 night in Dec 2025

8/10 Good

Kimberly, Leonardtown

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The location was great for walking to the fort and restaurants.
Stayed 1 night in Dec 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
This is a new hotel located in the heart of old San Juan. Rooms were clean and staff were helpful
Stayed 1 night in Dec 2025

8/10 Good

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

LUIS

muy bueno
Stayed 3 nights in Nov 2025

2/10 Terrible

James

Disliked: Amenities
i was told that even though i couldn't check in until 4 in the morning the desk person told me to come anyway and they would give me a code to get into my room, so i got there and never received a code and had to wait outside on the side walk , no body would answer the phone and i didn't see anyone until 6 am , and she wouldn't let me check in either, she told me i would have to wait until 4pm , i could not wait 10 hrs for a room so i left and stayed somewhere else
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

KEVIN, Chelmsford

Liked: Amenities, property conditions & facilities
Great value
Stayed 1 night in Nov 2025