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Hotel Milano

2.0 star property
Hotel in San Juan, 3-minute walk to Port of San Juan
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Photo gallery for Hotel Milano

Panoramic Suite, City View | Premium bedding, memory foam beds, free WiFi, bed sheets
Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets
Front of property
Panoramic Suite, City View | Terrace/patio
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, free WiFi, bed sheets

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Living area | 45-inch Smart TV with satellite channels

Executive Suite, City View

  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, City View

Deluxe Room, 1 King Bed, Roll-in Shower, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Roll-in Shower, City View

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, City View

Panoramic Suite, City View | Premium bedding, memory foam beds, free WiFi, bed sheets

Panoramic Suite, City View

  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

San Juan

Located in Old San Juan within a 5-minute walk of Port of San Juan, Hotel Milano is within a few miles (5 km) of other popular sights like Condado Beach. The 31 rooms at this hotel include espresso makers, Smart TVs, and memory foam beds.

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Castillo de San Cristobal - 3 min walk - 0.2 miles
  • Port of San Juan - 4 min walk - 0.2 miles
  • Catedral Basilica Menor de San Juan Bautista - 5 min walk - 0.3 miles

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Mojito's Restaurant - ‬3 min walk
  • ‪Café Finca Cialitos - ‬2 min walk

About this property

Hotel Milano

Hotel in San Juan, 3-minute walk to Port of San Juan
Hotel Milano features free WiFi in public areas and a water dispenser. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. This smoke-free hotel also has a TV in a common area.
Guests can expect 45-inch Smart TVs with satellite channels, along with free WiFi and wired Internet. Memory foam beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Espresso makers and wardrobes or closets are also standard. Change of towels is available on request.

Similar properties

Front of property
Armas Hotel
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
9.0 out of 10, Wonderful, 466 reviews
$153 nightly
The price is $167
Feb 16 - Feb 17
Total with taxes and fees
Armas Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (17 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.
Property Registration Number 02-79-193983

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Frequently asked questions

What's there to do around Hotel Milano?

This hotel is situated in Old San Juan, just steps from Port of San Juan and Museo del Mar, and within a short walk of La Fortaleza. You'll also find Condado Beach and Sheraton Casino within a short drive.

Is there parking available at Hotel Milano?

No, there isn't parking available at the hotel.

Does Hotel Milano have a casino on the premises?

No, Hotel Milano doesn't have a casino.

Will I find an indoor pool at Hotel Milano?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Milano?

Amenities that appeal to couples at this hotel include a memory foam mattress, a rainfall showerhead, and a smart TV.

Does Hotel Milano have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Hotel Milano feature a restaurant that includes a breakfast menu?

No, Hotel Milano doesn't have a restaurant that serves breakfast.

Will Hotel Milano allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Milano.

Does Hotel Milano have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Milano?

The closest major airport to Hotel Milano is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (30 minutes by car).

Are there rooms with balconies at Hotel Milano?

Yes, some guestrooms at Hotel Milano offer a furnished balcony and may feature city views.

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 159 out of 234 reviews
Rating 8 - Good. 41 out of 234 reviews
Rating 6 - Okay. 17 out of 234 reviews
Rating 4 - Poor. 10 out of 234 reviews
Rating 2 - Terrible. 7 out of 234 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Aasha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, convenient location
Stayed 1 night in Feb 2026

6/10 Okay

David

Lovely room. Location fine. Outrageous that why make you pay for early check in even though the room is ready.
Stayed 2 nights in Dec 2025

10/10 Excellent

Felipe

Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Room was neat and clean. Door was secure with two locks. Stay friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service
The room was stop-less n very comfortable. The staff was amazing. Very polite and helpful. It was a great one night before I boarded my cruise ship. Very close to the cruise port.
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel Milano is in a nice area of Old San Juan and convenient to the pier pre- or post-cruise. There aren’t any extra amenities that would justify the added fee you need to pay directly to the hotel. Our room was comfortable but the temperature of the shower definitely needed to be hotter.
Stayed 2 nights in Nov 2025

10/10 Excellent

Charlene

Liked: Cleanliness, property conditions & facilities
Great staff and Room was comfy , great location
Stayed 1 night in Oct 2025

6/10 Okay

soline

Liked: Cleanliness, property conditions & facilities
Windowless room while the description never mentioned not having a window. Also no flexibility whatsoever with early check in and they charge a whooping $50 for coming in a couple of hours early
Stayed 1 night in Nov 2025

6/10 Okay

Leonil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities
Staff was great, and room was very clean. Great location. Room could use better black out curtains.
Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was not the one in the picture. Place was very good and clean. Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, amenities
The check-in staff was friendly and check-in went quickly and smoothly. The location was ideal. The entire hotel and our room was perfectly clean. It felt like a luxury hotel with quality bathroom toiletries, two robes and slippers, and comfortable bed and pillows. I will definitely stay here before our next cruise that leaves out of this port or anytime we visit San Juan again. Perfect stay, perfect check-out.
Stayed 1 night in Nov 2025

8/10 Good

Bonnie

Liked: Cleanliness, property conditions & facilities
Clean room, good location. Helpful front desk staff. Recent updates to floors and bathroom. Mattress was a little hard. Bar restaurant in process but not open yet.
Stayed 1 night in Nov 2025

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Edd

Traveled with family
Liked: Cleanliness
Amenities
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael, San Juan

Liked: Cleanliness, property conditions & facilities
Clean room, quiet and close to everything
Stayed 2 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice rooms. Some wasted space with the long hallways
Stayed 1 night in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed to tour the old town and a variety of handy eateries
Stayed 1 night in Oct 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very modern look. Comfy bed
Stayed 2 nights in Oct 2025

10/10 Excellent

Liony

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Microwave in the room will be perfect for the guests
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
It was well located with good options to do around it
Stayed 1 night in Oct 2025