Hotel Ciudad Real Centro Histórico

3.5 star property
Hotel with 2 restaurants, steps from Museo de San Cristóbal
VIP Access

Choose dates to view prices

Photo gallery for Hotel Ciudad Real Centro Histórico

Daily cooked-to-order breakfast for a fee
Coffee shop
Interior
Hallway
Front of property

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
Plaza 31 de Marzo No. 10, Col. Centro, San Cristóbal de las Casas, CHIS, 29200
  • Mesoamerican Museum of Jade
    ‪2 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Santo Domingo Handicraft Market
    ‪3 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪81 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Junior Double Room

  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Deluxe Double Room

7.4 out of 10
Good
(6 reviews)
  • 247 sq ft
  • Sleeps 3
  • 2 Double Beds

Superior Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room Standard

  • Sleeps 4

About the neighborhood

San Cristóbal de las Casas

Located in Zona Centro, Hotel Ciudad Real Centro Histórico is next to popular attractions like Museo de San Cristóbal and Plaza 31 de Marzo. This 31-room, 3.5-star hotel has 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Plaza 31 de Marzo - 1 min walk - 0.0 miles
  • Mesoamerican Museum of Jade - 2 min walk - 0.1 miles
  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.1 miles
  • Santo Domingo Handicraft Market - 3 min walk - 0.2 miles
  • Ex-Convent of Santo Domingo - 8 min walk - 0.5 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 76 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Sensaciones de Chiapas - ‬1 min walk
  • ‪El Caldero - ‬2 min walk
  • ‪Jack - ‬2 min walk
  • ‪Sabor a Mí Restaurant-Cafe-Bar - ‬1 min walk

About this property

Hotel Ciudad Real Centro Histórico

Hotel with 2 restaurants, steps from Museo de San Cristóbal
Guests of Hotel Ciudad Real Centro Histórico enjoy access to free WiFi in public areas, meeting rooms, and conference space. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include laundry facilities, a reception hall, and wedding services.
Guests can expect free WiFi and 42-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes are also included. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 55 to 240 for adults and MXN 55 to 240 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • PLAZADIEZ
  • Sensaciones de Chiapas

Things to do

  • Bicycle tours

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1908
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 55 to 240 for adults, and MXN 55 to 240 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Ciudad Real Centro Histórico
Ciudad Real Centro Histórico San Cristobal de las Casas
Hotel Ciudad Real Centro Histórico
Hotel Ciudad Real Centro Histórico San Cristobal de las Casas
Hotel Ciudad Real Histórico
Ciudad Real Centro Historico
Hotel Ciudad Real Centro Histórico Hotel
Hotel Ciudad Real Centro Histórico San Cristóbal de las Casas

Frequently asked questions

Is free cancellation available at Hotel Ciudad Real Centro Histórico?

Hotel Ciudad Real Centro Histórico offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do around Hotel Ciudad Real Centro Histórico?

This hotel is situated in Zona Centro, just steps from Plaza 31 de Marzo and San Cristóbal de las Casas Cathedral, and within a short walk of Mesoamerican Museum of Jade. You'll also find Santo Domingo Handicraft Market and Ex-Convent of Santo Domingo less than a mile away.

Is parking available on site at Hotel Ciudad Real Centro Histórico?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Ciudad Real Centro Histórico feature a casino at the property?

No, Hotel Ciudad Real Centro Histórico doesn't have a casino.

Is there an indoor pool at Hotel Ciudad Real Centro Histórico?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Ciudad Real Centro Histórico?

Couples staying at this hotel will appreciate amenities like streaming services as well as a bar and a restaurant with al fresco dining.

Does Hotel Ciudad Real Centro Histórico have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Ciudad Real Centro Histórico have a restaurant with a breakfast menu?

Yes, Hotel Ciudad Real Centro Histórico has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Hotel Ciudad Real Centro Histórico allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Ciudad Real Centro Histórico.

Are there connecting rooms at Hotel Ciudad Real Centro Histórico?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Ciudad Real Centro Histórico?

The closest major airport to Hotel Ciudad Real Centro Histórico is Angel Albino Corzo Intl Airport (TGZ), which is about 28 mi away.

Can I book a room with a balcony at Hotel Ciudad Real Centro Histórico?

Yes, some guestrooms at Hotel Ciudad Real Centro Histórico offer a balcony.

Does Hotel Ciudad Real Centro Histórico have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Ciudad Real Centro Histórico.

Hotel Ciudad Real Centro Histórico Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 260 out of 470 reviews
Rating 8 - Good. 140 out of 470 reviews
Rating 6 - Okay. 45 out of 470 reviews
Rating 4 - Poor. 13 out of 470 reviews
Rating 2 - Terrible. 12 out of 470 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely gorgeous. So close to everything relaxing. The staff are amazing and do try to make your stay a great experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Orlando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

JoEllen

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and location were great. Window was broken- would not close- fixed quickly. Pillows still need an upgrade- hard/uncomfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fine hotel with very reasonable prices.
Stayed 1 night in Jan 2025

10/10 Excellent

Eileen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girl trip

Loved the hotel and location fantastic The bar and restaurant close way to early Had 51 steps to get to room. Be sure and request lower floors—. Staff very accommodating—.
Stayed 4 nights in Jan 2025

6/10 Okay

Cesar

Traveled with group
Hotel itself is nice, it’s located in an amazing area but it is not sound proof. You can hear every single noise from both inside and outside the hotel all day and all hours of the night. There is a night club close by I am guessing because the thumping and bass of the music ran until about 4am. Noticed that Sunday there was no music. If I had known I would have brought ear plugs or my white noise machine.
Stayed 4 nights in Dec 2024

8/10 Good

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location and friendly staff. This is my hotel of choise when I'm in San Cristobal. However, after arriving late, we inquiered about our welcome drinks (expedia benefits). We were shown some coupons and we asked whether we could use them the following day because it was late at night after a long trip. The person in the front desk said no. This lack of flexibility was a bit unwelcoming and not very service-oriented in my opinion.
Stayed 3 nights in Sep 2024

8/10 Good

DONALD, Kansas City

Liked: Property conditions & facilities
Good place to stay in the city center.
Stayed 3 nights in Sep 2024

6/10 Okay

Jesenia

Traveled with family
Liked: Staff & service
First room what they gave has bad smell coming from bathroom pipe.
Stayed 1 night in Jul 2024

8/10 Good

JoEllen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are very hard- like sleeping on the floor. Pillows were incredibly hard/firm. Sleeping on the floor with rocks as the pillow. Entire group of ten all made this comment. Staff is wonderful! Very clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Timothy, oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, staff is great, helpful and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Cesar, Rialto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS GREAT. VERY HELPFUL
Stayed 4 nights in Nov 2023

10/10 Excellent

KATHLEEN

Traveled with partner
Liked: Cleanliness, staff & service
Bathroom was in need of updating Not enough amenities. No lotion or body wash. Only one bar of soap. Shower doors need to be repaired. Not on the track.
Stayed 1 night in Oct 2023

10/10 Excellent

jason

Stayed 1 night in Aug 2023

8/10 Good

Carlos

Stayed 8 nights in Jul 2023

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old world hotel. Clean a very well maitained. Locatio is awesome except for the disco next door the thilumped till 3:30am monday -sat. Other wise would be a 10 out 10
Stayed 2 nights in Jun 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Ciudad Real could be better!

Location is really good! Restaurant excellent, the waiters were smiling and very helpful! The only inconvenience is that the water in the shower is not hot enough and the water pressure is very low!!
Stayed 5 nights in May 2023

10/10 Excellent

SUSAN

Stayed 7 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. The room was fair.
Stayed 8 nights in Feb 2023

8/10 Good

Shuhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shops
Stayed 2 nights in Mar 2023

2/10 Terrible

Elizabeth

Stayed 5 nights in Jan 2023

8/10 Good

marco

Traveled with family
Liked: Cleanliness

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Very accommodating and helpful. Wifi was sporadic and very weak

10/10 Excellent

Victor

Stayed 2 nights in Aug 2022