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Best Western Plus Lackland Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Lackland Hotel & Suites

Lobby
Indoor pool
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3635 Crooked Trail, San Antonio, TX, 78227
  • Place, Joint Base San Antonio
    ‪12 min walk‬
  • Place, Lackland Air Force Base
    ‪2 min drive‬
  • Place, River Walk
    ‪13 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed, Non-Smoking, High Speed Net, Microwave and Refrigerator, Flat Screen Television, Walk in Shower

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Kitchenette, High Speed Internet Access, Bathtub

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Wi-Fi, Microwave and Refrigerator, Coffee Maker

  • Sleeps 4

Mobility Accessible King Bed Suite with Bathtub

  • Sleeps 3

Two Queen Beds Room with Walk In Shower

  • Sleeps 4

Oversized King Room with Tub Shower Combo

  • Sleeps 2

Oversized King Room with Walk In Shower

  • Sleeps 2

King Bed Suite with Walk In Shower

  • Sleeps 3

Suite-1 King Bed, Mobility Accessible, Roll In Shower, Kitchenette, Sofabed, Non-Smoking

  • Sleeps 3

Two Room 1 King 1 Queen Suite Apartment Living Room Kitchen High Speed Internet Access Non Smoking

  • Sleeps 4

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About the neighborhood

San Antonio

Located within a mile (2 km) of Joint Base San Antonio, Best Western Plus Lackland Hotel & Suites is within 3 miles (5 km) of Lackland Air Force Base. This 77-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.

What's nearby

  • Joint Base San Antonio - 12 min walk - 0.7 miles
  • Lackland Air Force Base - 2 min drive - 1.0 mile
  • San Antonio SeaWorld - 10 min drive - 10.8 miles
  • River Walk - 13 min drive - 13.8 miles
  • Six Flags Fiesta Texas - 21 min drive - 22.6 miles

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪QuikTrip - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Best Western Plus Lackland Hotel & Suites

At Best Western Plus Lackland Hotel & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-in.
Guests can expect to find WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Hot tub
  • Breakfast included
  • Pet friendly
8.0 out of 10, Very Good, 1,001 reviews
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The price is $99
Mar 29 - Mar 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Frequently asked questions

What can I see around Best Western Plus Lackland Hotel & Suites?

Based on positive ratings, guests enjoy the hotel's location in San Antonio, which is close to Lackland Air Force Base, Aquatica San Antonio Waterpark, and Wolff Municipal Stadium. Joint Base San Antonio is also within a driving distance of 1.1 mi.

How much does it cost to stay at Best Western Plus Lackland Hotel & Suites?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Lackland Hotel & Suites on Mar 22, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Lackland Hotel & Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Plus Lackland Hotel & Suites include a casino at the property?

No, Best Western Plus Lackland Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Lackland Hotel & Suites?

Yes, this hotel has an indoor pool.

Is Best Western Plus Lackland Hotel & Suites a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and a bar/lounge.

Does Best Western Plus Lackland Hotel & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Lackland Hotel & Suites feature a restaurant that includes a breakfast menu?

Best Western Plus Lackland Hotel & Suites offers free buffet breakfast though there is no restaurant.

Will Best Western Plus Lackland Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Lackland Hotel & Suites though service animals are welcome.

Does Best Western Plus Lackland Hotel & Suites have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus Lackland Hotel & Suites?

The closest major airport to Best Western Plus Lackland Hotel & Suites is San Antonio International Airport (SAT), which is 16.9 mi away (25 minutes by car).

Can I book a room with a balcony at Best Western Plus Lackland Hotel & Suites?

No, there aren't any guestrooms at Best Western Plus Lackland Hotel & Suites that offer a balcony.

Best Western Plus Lackland Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
this hotel is just a few minutes away from the Lackland AFB gate, therefore very convenient. They are super aware of the AFB ceremonies, proceedings, etc. and can advise you if you are attending something on base. they have maps, tips, timelines, etc. for these affairs. they are particularly helpful to all who are arriving for the weekly Basic Training graduation events. the rate is good also.
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Amenities,breakfast Staff.
Stayed 3 nights in Dec 2025

8/10 Good

Edwin

Traveled with family
Staff was very nice and helpful breakfast was very good
Stayed 5 nights in Dec 2025

2/10 Terrible

oscar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
booked because of the indoor pool and pool was closed out of service
Stayed 2 nights in Dec 2025

10/10 Excellent

Vidal

Stayed 1 night in Dec 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
nice place to stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Dawn, Murfreesboro

Stayed 1 night in Nov 2025

6/10 Okay

Kimberly

Liked: Staff & service, amenities
While the Staff was very nice and we did enjoy the morning breakfasts, our a/c never worked properly all 4 days of our stay. 2 lights in our room didn’t work, nor did 2 electrical outlets. The pool hot tub jets also didn’t work during our 3 trips to the pool. The highway noise was at times unbearable.
Stayed 4 nights in Nov 2025

8/10 Good

Deborah

Liked: Amenities, property conditions & facilities
The breakfast was excellent. The bathroom needed deep cleaning. The showerhead had really bad rust and the toilet paper roll also had rust. Receptionist said hotel very old. It's understandable but have it clean. Nice to have the bed made but have the sheets changed. The bed sheets had stains and they don't come inside to changed sheets only fix the bed. Shampoo and conditioner aren't good. There like small bottle like a thumb. Bring your own shampoo, conditioner, and body wash. The good part is it's a safe place to be in compared to luxury hotels. I would go there again. Like the area and safe hotel. Staff are nice
Stayed 3 nights in Nov 2025

6/10 Okay

Iris

Stayed 2 nights in Nov 2025

6/10 Okay

Gina

Traveled with partner
Liked: Cleanliness, amenities
This hotel is perfect for attending a BMT graduation at Lackland. However, it is slightly dated. Their are decent amenities, and the free breakfast was helpful, although very basic.
Stayed 5 nights in Nov 2025

8/10 Good

Tiffany

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room with great, friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Nice staff, clean room and great breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Rachael

Stayed 1 night in Nov 2025

10/10 Excellent

sihomara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff here were super nice, very welcoming to myself, my family and my Airman. I asked the front staff for scissors and tape and they were nice about lending me their supplies. These little things mean a lot. Thank you so much.
Stayed 3 nights in Nov 2025

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless and very clean! Had great staff that provides informational maps and information abiut Lackland graduation which was very helpful! The only thing is getting back to the hotel from base is a little rough has have to get on the freeway just to get off and go back around, but would not stop me from staying there again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brendan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room didnt have any noticible issues and the bed was comfy. Everything seemed to work well. I didn't make it to breakfast, but that was my own fault, so no worries there.
Stayed 3 nights in Nov 2025

8/10 Good

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean Rooms, Comfortable Beds, Great Hotel Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Gladys

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness #1, staff very courteous, all amenities good. Breakfast excellent. Overall it was a great experience . I give them 5 stars Only negative hot tub whirlpool wasn’t working but that is nothing compared to the rest of the experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hunter

the best
Stayed 2 nights in Oct 2025

10/10 Excellent

Danelly Ramona

Stayed 3 nights in Nov 2025

10/10 Excellent

Fernando, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

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