Skip to main content
Beginning of main content

Recent guest reviews

The staff were very helpful. Morgan was great ! Sweet,friendly,very helpful. She is definitely a people person.The only thing that was unsatisfactory was the lack of luggage carts(There were only 3 ) for a 4 story beautful hotel. Plus another elevator at the other end would have made it easier on us. I have back problems and hubby had bilateral knee replacements. Other than those two things it was a great experience. 👍

Great hotel and very attentive. Restaurant food was amazing.

The property is quaint. Room was so comfortable and clean. Staff was extremely polite at all hours of the day/night.

Heater in my room was not working

I liked the whole experience it was my first outing prior to COVID. I needed an the embassy suites was the perfect place to stay.

Its a nice hotel in a nice part of San Antonio. The room was clean the first night we slept in but the rest of the time it wasn't due to Covid-19. Even when I requested room service as suggested, they only supplied towels, toiletries and left the whole place dirty as they met it including the trash. To my surprise, they took my shower cap but didn't empty any of the trash in the rooms.

Great free breakfast

Enjoyed our weekend stay at Embassy! Clean, nice hotel and friendly staff. Definitely will return and stay here again.

Excellent facility, location and service. Felt welcome and safe.

We asked for a Cityview and instead were given a view of a small room on the bottom level rooftop where all the industrial air conditioning and venting is placed. Also, we were right next to the elevator. We could hear it go up and down all night. The sound of the elevator in addition to the sound of the vents and air-conditioning were loud and made our stay very uncomfortable. We got a little sleep and were very annoyed.

It would be helpful if breakfast was served earlier than 7:30. 6:30 or 7:00 would be better for early risers.

The best embassy suites location we’ve stayed at so far. Very spacious room, safe and quiet location with new establishments surrounding it , nice evening reception

South New Braunfels Avenue San Antonio TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Southside within 2 miles (3 km) of Mission San Juan, Embassy Suites by Hilton San Antonio Brooks Hotel & Spa is within a few miles (5 km) of San Antonio River. This 156-room, 3.5-star aparthotel welcomes guests with free breakfast, a full-service spa, and an outdoor pool.


Dining

Free buffet breakfast is offered each morning. Explore the aparthotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception.


Rooms

Each apartment is air-conditioned and has an array of amenities, including a sofa bed, a microwave, and a refrigerator. Guests can expect to find 50-inch flat-screen TV with cable channels and a DVD player, along with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a laptop-compatible safe, and an ironing board.


Property features

Built in 2017, the brand new Embassy Suites by Hilton San Antonio Brooks Hotel & Spa features a full-service spa, an outdoor pool, and a 24-hour gym. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa aparthotel include free WiFi in public areas, conference space, and a business center.

Room options

Suite, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 5

Studio Suite, 1 King Bed

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton San Antonio Brooks Hotel & Spa

Everyone (16) Couples (4) Family (16)
4
Family

The staff were very helpful. Morgan was great ! Sweet,friendly,very helpful. She is definitely a people person.The only thing that was unsatisfactory was the lack of luggage carts(There were only 3 ) for a 4 story beautful hotel. Plus another elevator at the other end would have made it easier on us. I have back problems and hubby had bilateral knee replacements. Other than those two things it was a great experience. 👍

By on Oct 31, 2022

5
Family Family with small children

Great hotel and very attentive. Restaurant food was amazing.

By on Sep 19, 2022

Review comment responded on Oct 9, 2022

Thank you for taking the time to share your experience. We look forward to welcoming you back in the near future

5
Business Business

The property is quaint. Room was so comfortable and clean. Staff was extremely polite at all hours of the day/night.

By on May 4, 2022

1
Everyone

By on Jan 10, 2022

5
Everyone

By on Dec 15, 2021

4
Business Business

Heater in my room was not working

By on Nov 7, 2021

Review comment responded on Dec 15, 2021

My apologies for the heater..... we can fix anything. Please come and see us again. Thank you

5
Partner Couples

I liked the whole experience it was my first outing prior to COVID. I needed an the embassy suites was the perfect place to stay.

By on Jul 16, 2021

5
Everyone

By on Jun 15, 2021

4
Family with small children

Its a nice hotel in a nice part of San Antonio. The room was clean the first night we slept in but the rest of the time it wasn't due to Covid-19. Even when I requested room service as suggested, they only supplied towels, toiletries and left the whole place dirty as they met it including the trash. To my surprise, they took my shower cap but didn't empty any of the trash in the rooms.

By on Jun 14, 2021

Review comment responded on Jun 21, 2021

Thanks for your comments.....we will review with management. Thanks again and have a wonderful day

5
Everyone

By on Jun 11, 2021

Review comment responded on Jun 22, 2021

Thank you

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa

7610 South New Braunfels Avenue, San Antonio, TX 78235
url importing http://www.orbitz.com/San-Antonio-Hotels-Embassy-Suites-by-Hilton-San-Antonio-Brooks-Hotel-&-Spa.h17035946-p2.Hotel-Reviews
There was an error importing /San-Antonio-Hotels-Embassy-Suites-by-Hilton-San-Antonio-Brooks-Hotel-&-Spa.h17035946-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/San-Antonio-Hotels-Embassy-Suites-by-Hilton-San-Antonio-Brooks-Hotel-&-Spa.h17035946-p2.Hotel-Reviews

Frequently asked questions