2/10 Terrible
Heath or Janell
Traveled with family
Feb 23, 2026
Disliked: Cleanliness, staff & service, amenities
My FORD F350 was stolen in broad daylight 02/22/26 directly in front of the front entrance at 5:00pm and the hotel staff could have cared less and said they didn’t have any cameras. But when the police arrived - they said they DID have cameras but they only turn on at 8pm. NEVER once did they ever voice any concern that my $150,000 truck was stolen OR even acknowledge the theft. But did not hesitate on sending my bill and customer service survey within 1.5 hours after we checked out. I wouldn’t suggest or recommend this hotel with a score of ZERO. Yes they have signs posted that they are not responsible or liable for anything outside but clearly this is the norm for them. We have stayed there multiple times thru the years but HILTON will never receive our business again based on their lack of ACKNOWLEDGMENT of the THEFT that clearly the hotel staff seem to be a part of. Pathetic that theft is what they find acceptable.
Heath or Janell
Stayed 3 nights in Feb 2026