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Best Western Plus Lackland Hotel & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Lackland Hotel & Suites

Lobby
Indoor pool
A hotel room with a bed, a sofa, a desk, a chair, a TV, and artwork on the walls.
Property amenity
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
3635 Crooked Trail, San Antonio, TX, 78227
  • Place, Joint Base San Antonio
    ‪12 min walk‬
  • Place, Lackland Air Force Base
    ‪2 min drive‬
  • Place, River Walk
    ‪13 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

A hotel room with a bed, a sofa, a desk, a chair, a TV, and artwork on the walls.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

A hotel room with a bed, a sofa, a desk, a chair, a TV, and artwork on the walls.

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

A hotel room with a bed, a sofa, a desk, a chair, a TV, and artwork on the walls.

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(69 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a bed, a sofa, a desk, a chair, a TV, and artwork on the walls.

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed, Non-Smoking, High Speed Net, Microwave and Refrigerator, Flat Screen Television, Walk in Shower

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Kitchenette, High Speed Internet Access, Bathtub

  • Sleeps 3

2 Queen Beds,Non-Smoking,High Speed Internet,Microwave and Refrigerator,Flat Screen Television,Tub Shower Combination

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Wi-Fi, Microwave and Refrigerator, Coffee Maker

  • Sleeps 4

Mobility Accessible King Bed Suite with Bathtub

  • Sleeps 3

Two Queen Beds Room with Walk In Shower

  • Sleeps 4

Oversized King Room with Tub Shower Combo

  • Sleeps 2

Oversized King Room with Walk In Shower

  • Sleeps 2

King Bed Suite with Walk In Shower

  • Sleeps 3

Suite-1 King Bed, Mobility Accessible, Roll In Shower, Kitchenette, Sofabed, Non-Smoking

  • Sleeps 3

Suite-1 King 1 Queen,Non-Smoking,Two Room Apartment Suite,Kitchenette,Living Room,High Speed Internet Access

  • Sleeps 4

View all photos for Suite-1 King Bed, Non-Smoking, High Speed Net, Microwave and Refrigerator, Flat Screen Television, W

Pillowtop beds, in-room safe, desk, laptop workspace

Suite-1 King Bed, Non-Smoking, High Speed Net, Microwave and Refrigerator, Flat Screen Television, W

  • Sleeps 2

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About the neighborhood

San Antonio

Located within a mile (2 km) of Joint Base San Antonio, Best Western Plus Lackland Hotel & Suites is within 3 miles (5 km) of Lackland Air Force Base. This 77-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.

What's nearby

  • Joint Base San Antonio - 12 min walk - 0.7 miles
  • Lackland Air Force Base - 2 min drive - 1.0 mile
  • San Antonio SeaWorld - 10 min drive - 11.0 miles
  • River Walk - 13 min drive - 13.8 miles
  • Six Flags Fiesta Texas - 21 min drive - 22.6 miles

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪QuikTrip - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Dutch Bros Coffee - ‬4 min drive

About this property

Best Western Plus Lackland Hotel & Suites

At Best Western Plus Lackland Hotel & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-in.
Guests can expect to find WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Atrea

Atrea Hotel

Best Western Atrea

Best Western Plus Atrea

Best Western Plus Atrea Hotel

Best Western Plus Atrea Hotel San Antonio

Best Western Plus Atrea San Antonio

Best Western Plus Lackland Hotel San Antonio

Best Western Plus Lackland Hotel

Best Western Plus Lackland San Antonio

Best Western Plus Lackland

Frequently asked questions

What can I see around Best Western Plus Lackland Hotel & Suites?

Based on positive ratings, guests enjoy the hotel's location in San Antonio, which is close to Lackland Air Force Base, Aquatica San Antonio Waterpark, and Wolff Municipal Stadium. Joint Base San Antonio is also within a driving distance of 1.1 mi.

How much does it cost to stay at Best Western Plus Lackland Hotel & Suites?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Lackland Hotel & Suites on May 31, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Lackland Hotel & Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Plus Lackland Hotel & Suites include a casino at the property?

No, Best Western Plus Lackland Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Lackland Hotel & Suites?

Yes, this hotel has an indoor pool.

Is Best Western Plus Lackland Hotel & Suites a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and a bar/lounge.

Does Best Western Plus Lackland Hotel & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Lackland Hotel & Suites feature a restaurant that includes a breakfast menu?

Best Western Plus Lackland Hotel & Suites offers free buffet breakfast though there is no restaurant.

Will Best Western Plus Lackland Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Lackland Hotel & Suites though service animals are welcome.

Does Best Western Plus Lackland Hotel & Suites have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus Lackland Hotel & Suites?

The closest major airport to Best Western Plus Lackland Hotel & Suites is San Antonio International Airport (SAT), which is 16.9 mi away (25 minutes by car).

Can I book a room with a balcony at Best Western Plus Lackland Hotel & Suites?

No, there aren't any guestrooms at Best Western Plus Lackland Hotel & Suites that offer a balcony.

Best Western Plus Lackland Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1004 reviews
Rating 8 - Good. 218 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Madison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every single bit of my stay !
Stayed 3 nights in Apr 2026

4/10 Poor

Michael

Traveled with family and small children
Disliked: Staff & service, amenities
Staff at front desk was not pleasant. Seemed like I bothered them checking in. Any question I had I was treated like I shouldn’t be asking them. Refused to link my rewards account to my visit, even though other properties of same brand had done so in the same weeks worth of trips through Texas. When checking in, was told rudely that we are early like we were being punished (which we understood, it was around 12:30pm, we just wanted to let them know we arrived to the area and give our info) and that they would message or call when room was available. NEVER got a call or notification. Had to return twice to find out if room was ready. Was traveling with a small child, very not welcoming. Room had water and mold damage in bathroom and above window (above a/c unit from floor above. Bathroom had rust and deteriorating floor near door entrance to bathroom. Room entrance deadbolt would not lock (didn’t go into door, couldn’t even turn it). Pool had no towels available. Had to request a couple times while standing wet and waiting. The waterfall/ceiling sprinkler for the pool was inoperable and hot tub jets barely even worked (even after turning the timer and on/off button on located in the wall). The small pool was cold, hot tub was warm though. Staff overall was not friendly and seemed like they didn’t care if we were guests. We were polite and always said please and thank you, yet talked to like we were and inconvenience. Won’t stay here again.
Stayed 1 night in Mar 2026

6/10 Okay

Melanie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Staff was nice, easy check in, breakfast was okay. 2 mornings they had powered eggs, tater tots, sausage patties and links, biscuit and gravy. 1 morning same thing except potato scramble with red and green peppers and sausage. The typical taste less waffle mix, 2 types of cereal, coffee, latte machine, orange and apple juice machine. One of the main reasons for booking this hotel was the indoor pool and hot tub. Of course the hot tub was broken the whole time we were there and the whole area wreaked of strong chlorine :/ no exhaust fan in the bathroom so it was stifling when someone would shower and there was significantmold growth that they were tryingto hid. Beds okay, ac worked well, but lack of exhaust fan in the bathroom kept the air very moist and we all had sore throats.
Stayed 3 nights in Feb 2026

6/10 Okay

Robert

Traveled with family
Liked: Staff & service
Room smelled like mildew. Beds were not comfortable. Bathroom had water damage before and repairs performed were sub par at best. Faucet on tub was loose and cheap replacement of tile completed. Tv was hung crooked on the wall. Drawers in the night stand and dresser looked like they had mice droppings. Breakfast was good and staff was nice. Wasn’t the worst place I ever stayed but not with 350.00 for two nights
Stayed 2 nights in Feb 2026

10/10 Excellent

Marisela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes the staff were friendly and rooms were clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Marlene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
check in process was easy and quick room was amazing and so was breakfast!
Stayed 2 nights in Feb 2026

8/10 Good

Luis

Stayed 1 night in Feb 2026

10/10 Excellent

Adella

Stayed 1 night in Feb 2026

10/10 Excellent

Alexandria

Stayed 1 night in Jan 2026

10/10 Excellent

Elaine, Portland

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff were very helpful and nice. The room smelled fresh and everything was clean. The hot tub was working but they did let us know it had some sand from a leak , no worries. Location was quiet and close to the base.
Stayed 2 nights in Feb 2026

8/10 Good

Lovell

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 8 nights in Feb 2026

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An excellent staff!
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, amenities
All the reviews are true, nice spot with excellent breakfast and staff ok, responsive
Stayed 3 nights in Jan 2026

2/10 Terrible

Michael

Roaches
Stayed 4 nights in Jan 2026

10/10 Excellent

Steve

Stayed 3 nights in Jan 2026

8/10 Good

jason

Stayed 2 nights in Jan 2026

8/10 Good

Susan

Stayed 1 night in Jan 2026

8/10 Good

Susan

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk people
Stayed 3 nights in Jan 2026

8/10 Good

Denese, Allendale

Convenient!
Stayed 3 nights in Jan 2026

4/10 Poor

BRENDA

Traveled with family
Disliked: Property conditions & facilities
The hotel needs to get renovated asap, is good location but we would not stay again, everything is falling apart.
Stayed 3 nights in Jan 2026

8/10 Good

Denis

Liked: Cleanliness, amenities
Very nice stuff. Great location for BMT graduation.
Stayed 3 nights in Jan 2026

8/10 Good

Bridget

Stayed 3 nights in Jan 2026

10/10 Excellent

Teresa

Stayed 1 night in Jan 2026

10/10 Excellent

KATHERINE CASTRO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was excellent. Staff was excellent. Food was excellent. It was a perfect vacation
Stayed 3 nights in Oct 2025

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