Best Western Plus Lackland Hotel & Suites

2.5 star property
Hotel in San Antonio with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Lackland Hotel & Suites

Two beds with headboards and matching pillows, a flat-screen TV, and a large window with curtains.
Relax on the patio with a comfortable dining table and sofa, surrounded by lush greenery.
Relax in style with a comfortable sectional sofa and two armchairs, a fireplace, and a flat-screen TV.
Welcome to our hotel lobby, featuring a curved reception desk and high ceiling with recessed lighting.
Relax in a spacious room with a large bed, sofa, and desk, surrounded by framed artworks and natural light.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
3635 Crooked Trail, San Antonio, TX, 78227
  • Lackland Air Force Base
    ‪2 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪3 min drive‬
  • San Antonio SeaWorld
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪20 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

San Antonio

Best Western Plus Lackland Hotel & Suites is located within a few miles (5 km) of Lackland Air Force Base and Wilford Hall Medical Center. This 77-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.

What's nearby

  • Lackland Air Force Base - 2 min drive - 1.0 mile
  • Lackland Air Force Base Visitor Center - 3 min drive - 2.6 miles
  • San Antonio SeaWorld - 11 min drive - 9.6 miles
  • Aquatica San Antonio Waterpark - 11 min drive - 9.6 miles
  • River Walk - 14 min drive - 12.8 miles

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬5 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Best Western Plus Lackland Hotel & Suites

Hotel in San Antonio with free breakfast and a fitness center
At Best Western Plus Lackland Hotel & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. Additional amenities include conference space, a business center, and express check-in.
Guests can expect to find WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Frequently asked questions

What can I see around Best Western Plus Lackland Hotel & Suites?

Based on positive ratings, guests enjoy the hotel's location in San Antonio, which is close to Lackland Air Force Base, Aquatica San Antonio Waterpark, and Ingram Park Mall. You'll also find Joint Base San Antonio and Wolff Municipal Stadium within a short drive.

Is parking available on site at Best Western Plus Lackland Hotel & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus Lackland Hotel & Suites include a casino at the property?

No, Best Western Plus Lackland Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Lackland Hotel & Suites?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Best Western Plus Lackland Hotel & Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and an indoor pool.

Are there hot tubs at Best Western Plus Lackland Hotel & Suites?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Lackland Hotel & Suites feature a restaurant that includes a breakfast menu?

Best Western Plus Lackland Hotel & Suites offers free buffet breakfast though there is no restaurant.

Will Best Western Plus Lackland Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Lackland Hotel & Suites though service animals are welcome.

Does Best Western Plus Lackland Hotel & Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Plus Lackland Hotel & Suites?

The closest major airport to Best Western Plus Lackland Hotel & Suites is San Antonio International Airport (SAT), which is 16.9 mi away (20 minutes by car).

Can I book a room with a balcony at Best Western Plus Lackland Hotel & Suites?

No, at Best Western Plus Lackland Hotel & Suites, there aren't any guestrooms that list a balcony.

Best Western Plus Lackland Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Melo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were there for our sons graduation the room was not clean when given to us the bathroom was dirty the blankets were dirty our room did not have towels I have to go to the front desk to request towels and while I was there had to go to the front desk 4 times to get my key activated
Stayed 3 nights in Jun 2025

4/10 Poor

Anita

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Serious cockroach infestation in this hotel! They’re all over in the bathroom floor at night. Also, I was requesting 2 rooms next to each other with my children. We didn’t even get a room on the same floor with my kids. I got the room key next to my kids room, but some other family was already in the room . Double booked the room. Just imagine when we were walking in the room and someone already living there. Horrible! Next day, my laundry bag with all of our clothes was picked up by someone and ended up in the trash bin behind the hotel. My son was digging in the trash to pick them out. Couldn’t found them. Management never called me with any explanation who and why trow our clothes in the truck. Absolutely horrendous experience in this place.
Stayed 3 nights in Jun 2025

8/10 Good

Danelle

Liked: Staff & service
Stayed 4 nights in May 2025

6/10 Okay

Ashleigh

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Pros: 10 min drive from Lackland AFB, 15 min drive from The Riverwalk, decent breakfast, cold AC in rooms, friendly staff. Cons: our initial room was dirty (splatter on wall, hairs/dirt on desk chair) and neither phones worked. Got switched to another room which was fine but had a weird smell to the bathroom and the AC kept going down in temp on its own when I would set it. I bought a bag of chips from the lobby which turned out to be expired by two weeks. Shower water pressure wasn’t great. Towels are thin as ever. Ventilation in the rooms isn’t adequate, you can see mold/mildew/rust in walls/fixtures of bathroom. Overall seems like cleaning isn’t adequate – there was a half eaten vienna sausage underneath the sink of my bathroom. This was my first time here and I chose it because it had “excellent” reviews/ratings. If you’re looking for a no frills VERY basic hotel that’s close to Lackland AFB or downtown then this is it. But it was definitely NOT worth the $200+/night I paid for and it wasn’t my definition of excellent. I will be staying elsewhere if I return to the area.
Stayed 2 nights in May 2025

10/10 Excellent

Rekha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No nonsense place with basics provided.

Wish has room service. Shower set up was unusual.
Stayed 2 nights in May 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

George

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Rianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Just a one night stay with family. Nice hotel, beds were okay, breakfast "buffet" was good. They served you, had eggs, potatoes, bacon sausage, gravy, biscuits. Had waffle maker, 2 cereal options, fruit, pastries, yogurt was expired :/, and a espresso machine. Pool was FREEZING, and hot tub bubbles were non existent, but nice and warm. Overall will likely stay again...close to family in the area :)
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is incredibly helpful and friendly. Patricia and Belinda made our stay easy and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were spotless and the staff was the friendliest I have encountered in years. Highly recommend.
Stayed 2 nights in Apr 2025

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Yasmin

Traveled with family
Liked: Cleanliness, staff & service
Clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

January L

Stayed 5 nights in Mar 2025

10/10 Excellent

Steven

Stayed 2 nights in Apr 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Se

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Elena

Stayed 2 nights in Apr 2025

6/10 Okay

Maria

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
This property could have been nice if the area had been built up. It is convenient to Lackland afb only. There really aren’t easily accessible restaurants and the amenities at the hotel are very limited.
Stayed 3 nights in Jan 2025

8/10 Good

Titeyonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convient to the Air Force base
Stayed 3 nights in Apr 2025

10/10 Excellent

tommie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was great and close to the base as well.
Stayed 3 nights in Apr 2025